Total 404 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

36%

3

Stars

4%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

JU

Joy U.

Facilities Services, 51-00 employees

More than a year

5.0
April 2026

Solid Tool

Pros

Order management has been working really well for our team! We have not run into any security problems and it feels like a worthwhile investment for the price. Training new staff has also been very easy and I recently brought in a new inventory employee and they picked up the system without any trouble.

Cons

I'm also thinking about using it for invoicing but I'm still figuring out a few details before fully moving forward with that.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MFC

Mar�a Fernanda C.

Marketing and Advertising, 11-50 employees

More than a year

4.0
March 2026

effective inventory management

Pros

Over the last few years the updates have been really solid. It's an effective inventory management tool and the integration with the Zoho ecosystem adds a lot of value.

Cons

Production side still needs improvement. It doesn't yet feel like a complete part of an ERP system so those kinds of features still need a bit more work.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

6

AL

Amber L.

Consumer Goods, 1-10 employees

Less than 6 months

4.0
February 2026

Smooth fit with zoho books

Pros

It has been a cost effective and dependable option and it works perfectly if you're already using Zoho Books since the integration between the two is smooth.

Cons

The downside is that it comes with monthly order limits and connecting it with accounting software outside of Zoho Books is not a very easy process.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

6

L

Leonard

Hospital & Health Care, 51-00 employees

More than a year

5.0
December 2025

reliable reporting tools

Pros

For me getting started with it didn't take much time which was a big plus! The order management layout looks really well designed, the reporting system is strong and the pricing is competitive especially with a free plan available. Shipping and fulfillment have also been accurate and dependable.

Cons

There are occasional bugs that can get annoying and the customization options are somewhat limited. I also feel the security system could be better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

PP

Paloma P.

Sports, 51-00 employees

More than a year

4.0
November 2025

inventory tracking that delivers !

Pros

Handling inventory and tracking orders with this product has been really effective for us. The software is user friendly, adapts well to the way we work and connects smoothly with other systems like Shopify, Zoho Books and Zoho CRM.

Cons

During deployment and onboarding we really did not run into any notable issues and so I have no complaints to mention.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

E

Ehsan

Apparel & Fashion, 51-00 employees

More than a year

4.0
September 2025

all in one platform

Pros

Having quotes, sales, packaging and shipping tied together in one place makes the whole order workflow much easier to manage. The security roles and audit logs add useful control and the marketplace and cart integrations reduce a lot of manual entry. On top of that the reporting helps spot trends, set better reorder points and prevent stockouts when demand spikes.

Cons

There is definitely some initial difficulty when it comes to setting up simulations for bundles, warehouses and products correctly. Cron sync issues and template quirks can also slow teams down especially during busy periods when they are trying to optimize marketplace listings and customize shipping documents.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

MA

Moath A.

Construction, 51-00 employees

More than a year

5.0
July 2025

Really helpful

Pros

Keeping tabs on equipment availability with this tool has been really helpful! We can transfer items between projects without much trouble and generate purchase orders whenever new tools are needed. The barcode scanning feature has been a lifesaver because it cuts down on manual entry mistakes.

Cons

At the beginning we had to rely on a few workarounds to get it connected properly with our accounting software. The mobile app would also be better if it had stronger offline support.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

KC

Keleigh C.

Cosmetics, 1-10 employees

Less than 6 months

4.0
June 2025

affordable tool for ecommerce

Pros

Cloud based inventory system works especially well for e commerce integration. It's also nice that they offer a free plan along with reasonably priced paid options which makes it a more accessible choice for small businesses.

Cons

One thing that could be better is the support hours along with the limited features and customization options. While the free plan comes with some good features, it has the capabity to come with stronger ones. Still I understand that some of that depends on the plan you choose.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

7

Functionality

6

LP

Lisa P.

Retail, 1-10 employees

Less than 6 months

5.0
May 2025

clean dashboard

Pros

The dashboard is the highlight for me. It is very simple and cleanly designed. It gives not just the basic information but also the extra details we actually need, all without forcing us to deal with complicated charts or spend time doing analysis.

Cons

It has genuinely made our operations simpler and matched what we needed. I really do not have any negative feedback to share.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

NN

Nick N.

Textiles, 11-50 employees

Less than a year

4.0
May 2025

Nice layout

Pros

Once I got familiar with the layout it actually felt pretty well designed and I'm able to send orders to shipping much faster than I could before which used to take a lot more time.

Cons

The initial setup also took a while because there are so many settings to work through but after everything is configured it works reliably.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

P

Puneet

Business Supplies and Equipment, 101-500 employees

More than a year

5.0
April 2025

better stock visibility

Pros

Gives us a clear view of our stock lifecycle, inventory movement and every purchase order in one place! It also connects well with sales and shipping which means we're not constantly moving data between different systems when tracking steel batches or reordering items.

Cons

Setting up everything at the start took some effort especially when it came to adjusting the fields to match our needs and the type of products we sell. The reporting also could be more flexible for deeper operational analysis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JL

Janne L.

Leisure, Travel & Tourism, 500+ employees

More than a year

5.0
April 2025

improved management!

Pros

Keeping inventory under control is very accurate with this software. It lets you monitor incoming and outgoing stock properly and have everything recorded in the system when it is time for a full inventory count. It has improved management a lot because the whole process is more organized and it also helps track detailed transactions without any information getting lost.

Cons

It is a very complete and well structured system with each function serving a clear purpose and everything works without issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

RB

Riccardo B.

Publishing, 51-00 employees

More than a year

5.0
April 2025

Strong features

Pros

When it comes to handling business inventory, this tool comes with really strong features! Setting it up and customizing it to our needs is simple and using it daily is easy. It makes inventory tracking much more manageable and we always receive timely notifications.

Cons

Honestly this is the best inventory tool I've used and I haven't run into any flaws with it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

JM

Jason M.

Retail, 1-10 employees

Less than a year

5.0
April 2025

convenient to work with

Pros

Working within the Zoho ecosystem felt really convenient especially for setting up reports, pulling delivery slips and keeping everything stored where it belongs. The integrations fit together nicely and made those tasks much more manageable.

Cons

The part that threw me off a little was the interface since it tends to show unnecessary information and can feel overwhelming. It's also somewhat complicated to use if you're coming from a simpler tool.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

CT

Clara T.

Telecommunications, 11-50 employees

More than a year

5.0
April 2025

inventory and accounting in sync

Pros

Something that really works well is how closely this software connects with the accounting software I already use. It keeps my stock levels and financial records synced which saves time and helps everything stay accurate.

Cons

Reporting side feels a bit limited. Customizing reports for different needs takes more effort than I'd prefer so that part could definitely be more flexible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

KR

Katherine R.

Apparel & Fashion, 1-10 employees

Less than a year

4.0
April 2025

handy for new sellers

Pros

As someone just getting started in e commerce, this has been a very approachable software and is simple to work with. It also comes with solid shipping integrations.

Cons

I don't have any complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

CTA

Cornelius Tian Andi

Farming, 1-10 employees

Less than 6 months

5.0
April 2025

Tracking works well

Pros

Managing items going in and out of inventory is easy and convenient.

Cons

There are times when it lags when I try to check the current stock.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AM

adel M.

Wholesale, 1-10 employees

Less than 6 months

5.0
February 2025

Easy to use

Pros

The inventory management is very easy and simple to use.

Cons

I can't keep all of my data in Zoho Invoice.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Retail, 1-10 employees

Less than 6 months

4.0
February 2025

Simple software

Pros

Keeps things simple which is exactly what I was looking for! I needed a solution without a lot of extra features I'd never end up using. It's easy to use and it has been working really well for me.

Cons

At this point I don't really have any complaints. I could maybe see some challenges coming up later if my business expands and I start adding more product lines but for a small business like mine, it's doing the job without any issues.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

E

Erik

Logistics and Supply Chain, 11-50 employees

Less than a year

5.0
January 2025

user friendly

Pros

Interface is very user friendly overall. It is simple to set up and to use and one feature I really appreciate is being able to share a custom link so clients can view live inventory whenever they need to.

Cons

One small problem comes up when updating inventory levels. The system does not keep a clear record of the date and time when quantities were increased or decreased compared with the previous amount which makes it harder to prevent issues or trace where a discrepancy first began.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8