
Eventival Reviews
Total 10 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Agata
Professional Training & Coaching, 11-50 employees
More than a year
“Eventival is a perfect fit for our training program
Pros
Even though we're not a festival but a training organization with a co-production market, customizing eventival's features to meet our needs has been pretty smooth. With Eventival, we can manage all our activities comprehensively, from handling the application process (project submissions, reviews, and selection phases) to organizing hospitality, as well as targeted mailings and event invitations. The platform's flexible and easily customizable features allow us to track the progress of our projects, which is incredibly helpful for monitoring their development. The staff at Eventival is fantastic because they are quick, efficient, and always ready to listen to our needs.
Cons
Many of us on the team have been using Eventival for years, so we're quite comfortable with it. However I can understand how it might feel daunting for someone just starting out. I really appreciate the training provided by the Eventival team, it's been helpful for refreshing our knowledge or learning about new features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manuel
Media Production, 1-10 employees
More than a year
“A fantastic tool for global management
Pros
After using Eventival for several editions of our film festival and market, our understanding of the platform continues to grow each year, thanks to the excellent support and training from the Eventival team. Despite the vast array of features available, we can choose to use only the tools we need. A bit of training for our team is all it takes to start working with the platform and to discover new ways to maximize its potential.
Cons
I can access all functions from my smartphone but I find the mobile interface could definitely use some improvements. Navigating on a small screen can be challenging at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Karina
Museums and Institutions, 1-10 employees
More than a year
“getting started with eventival is easy
Pros
Getting started with Eventival is super easy since it's web-based, so there's no need for software installation. The staff consistently works on improving the software and offers fantastic individual training sessions. Their support is always quick to respond and resolve any issues we have. Additionally the Eventival team actively seeks feedback from clients to enhance the software and better understand user workflows.
Cons
Since Eventival is designed for a broad user base, the developers can't offer extensive customizations. However they do their best to accommodate requests. When I suggest a special feature, they often check with other users to see if it's something they would also find useful.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jeremie
Entertainment, 11-50 employees
More than a year
“The ultimate answer for film festivals
Pros
What I appreciate about Eventival is that it was specifically designed for film festivals. The connections between various modules are excellent, allowing us to track the entire journey of a film, from applications and selections to guest invitations, badge creation, event scheduling and integration with our ticketing system.
Cons
I've found that while it's possible to connect with other software through export options, a full API isn't available yet.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Henry
Events Services, 11-50 employees
More than a year
“the all-in-one solution for festivals
Pros
Eventival can handle everything you want and even more than you'll likely ever need from a festival management tool.
Cons
It took some time to fully learn the system. If I can't find something or figure out how to do a task, I usually reach out to the support team through their responsive chat. There are so many tools and options that I could spend days searching without success.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
10
Heleen
Motion Pictures and Film, 11-50 employees
More than a year
“Eventival serves as our online mobile workspace
Pros
By combining most of the workflows necessary for planning a film festival into one tool, Eventival simplifies organization. The query and advanced search options, along with export features and email templates, assist us in many areas, from invitations to marketing campaigns. Many workflows, like film scheduling and the accreditation process, have become more efficient thanks to Eventival. Plus, their support team is always available and genuinely committed to meeting the needs of our festival.
Cons
The interface is very detailed and offers numerous functions and options. Although it's improved since the last update, there are still many fields I don't use, which can feel overwhelming, especially for new staff who aren't familiar with Eventival. This often leads to a time consuming training process, particularly since festivals typically have a high turnover of interns and freelancers. I've also noticed that the visitor page isn't very mobile friendly and can be complicated for guests. Additionally the licensing fees might be a bit high for smaller festivals.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Omar
Entertainment, 1-10 employees
More than a year
“It has been improving a lot
Pros
The integration and user-friendliness are standout features for me, and the support has been incredible.
Cons
The platform covers essential areas for us, including film submissions, accreditations, and film scheduling, so there aren't any drawbacks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Rui
Animation, 1-10 employees
More than a year
“keeps all my festival info organized
Pros
Eventival is a fantastic app for managing the three most detailed and complex areas of a film festival: films and scheduling, guests and communication/information. Once everything is set up, all the relevant information about guests, films and their details is interconnected, making it so easy for me to manage everything, especially when it comes to cross-referencing information.
Cons
The learning process can be slow and isn't always very simple, the interface isn't organized in the most user-friendly way, making it a bit difficult for us to get used to the software.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
9
Madhavi
Motion Pictures and Film, 11-50 employees
More than a year
“great customer service and easy data handling
Pros
The team provides excellent customer service with prompt and efficient communication. The software allows me to customize queries and export the information I need from the database in just minutes, which is one of its greatest strengths. Film submissions, selection screenings and scheduling can all be done effortlessly with the customizable features.
Cons
Familiarizing myself with the software has required some time, but the support from the Eventival team has been excellent. They help me maximize my use of the platform.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Diogo
Motion Pictures and Film, 1-10 employees
More than a year
“Created by individuals with extensive festival knowledge
Pros
With Eventival, I have complete control and a clear understanding of everything happening at the festival. This allows me to organize it more efficiently and professionally. The platform includes tools for practically everything, clearly designed by people who understand the ins and outs of film festivals. One of the best aspects is that Eventival helps me stay in touch with my guests and team, while also managing events, travel, and lodging, which is fantastic.
Cons
The system is quite extensive and complex, which means it takes time for me and my colleagues to learn how to navigate it. It's not particularly user-friendly, so training is necessary. However, this complexity reflects the comprehensive nature of Eventival, which makes sense given the scale of organizing and running a film festival.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8