Annemieke S.
Not Specified, N/A employees
“Professional and responsive support
Pros
Right from the beginning, I found this tool simple to use and it gave our events a very professional look. The support team has always been responsive and helpful whenever I needed assistance.
Cons
We haven't run into any drawbacks with it. We really enjoy working with this tool and it supports us in every way we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, N/A employees
“Quick event page creation
Pros
Creating event webpages has been quick and easy for me and the CRM works well throughout the entire event lifecycle. The platform offers a lot of flexibility and useful features.
Cons
Every now and then, there's a bug in the real-time statistics but it usually gets fixed within a few minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jinn v.
Not Specified, N/A employees
“Versatile and user friendly system
Pros
Overall, my experience with this software has been very positive. It's user-friendly, versatile and backed by one of the most responsive and friendly support teams I've worked with.
Cons
Overall, I'm extremely happy with the platform and the range of features it provides. If I had to point out one drawback, it would be that some of our invitees are not always able to access the event sites or receive the invitations, possibly because of very strict security settings or other unclear reasons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
“feasible and innovative tool
Pros
Using it has felt very easy to me and the innovative approach really stands out compared to other tools.
Cons
Up to this point, I haven't run into any downsides with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renee Z.
Not Specified, N/A employees
“Polished and reliable interface
Pros
I found the interface polished and easy to work with. Everything works exactly as expected which makes the experience even better.
Cons
The only small downside is that if you haven't used it in a while, it can take an extra minute to get back into it. Still, it's really just a minute ,-) And whenever I call, things get sorted out or explained almost immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rafael B.
Not Specified, N/A employees
“Efficient event planning solution
Pros
Working with this platform has been simple and efficient for me. It helps make the entire event planning process look more professional and the support team has always been friendly and helpful.
Cons
Setting up an event does take a bit of time at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
“Centralized event management system
Pros
Having everything in one place has been really convenient for me and I like how well organized the tool feels overall.
Cons
Once you understand how it works, there really isn't anything to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
“Complete event overview tool
Pros
With Momcie, I get a full overview of all my events which makes it much easier for me to keep everything organized in one place.
Cons
The website-building part still feels a bit limited and isn't fully flexible when it comes to customization.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, N/A employees
“perfect guided setup experience
Pros
From the beginning, I found the tool very simple and it guided me clearly through each step. I didn't need any design or advanced marketing experience to use it effectively which also made collaboration with my colleagues much easier.
Cons
Survey feature is fairly basic, so there aren't many options when it comes to adding different types of questions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mike d.
Not Specified, N/A employees
“Strong support and flexible setup
Pros
What stood out to me the most is how supportive the team has been. I found the setup easy while still having enough flexibility to customize things and I like that the product keeps improving over time.
Cons
A few added features could make the overall experience even better, especially options for email templates and more flexibility with e-ticket layouts.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Melanie T.
Not Specified, N/A employees
“Simple centralized event tracking
Pros
Keeping all my event information in one place has made things much easier for me to manage.
Cons
There isn't much to complain about, aside from a few standard features that can't be customized.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Fenny V.
Not Specified, N/A employees
“Quick event setup experience
Pros
In my experience, getting started didn't take long. I was able to build a great event website quickly, complete with a smooth registration flow and useful analytics.
Cons
One thing that could still be improved is having a copy-and-paste option for workshops that repeat across multiple rounds. It also lacks the ability to send push notifications, for example when there are changes to the programme.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Ria v.
Not Specified, N/A employees
“Simple and reliable event management
Pros
Setting up an event site has been simple for me and I can manage everything from start to finish without much trouble. Whenever I've needed help, the support team has been reliable and easy to reach.
Cons
It would be better to have more options for customizing the event layout so it matches our branding more closely. Also, emails can sometimes end up in the spam folder.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Not Specified, N/A employees
“Clear and easy page creation
Pros
The interface felt clear to me right away and I've found it easy to create attractive event pages and email invitations without much effort.
Cons
It would be better if there were more room for customization. It works a lot like a CMS that you just fill in and there isn't really any flexibility to go beyond that structure.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Laura S.
Not Specified, N/A employees
“great navigation experience
Pros
Navigating the software has been simple in my experience and I've always been able to get quick help from support when needed.
Cons
Nothing comes to mind. I'm very satisfied with the software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, N/A employees
“Positive overall experience
Pros
Overall, I've had a very positive experience using this tool because it feels extremely user-friendly and easy to work with.
Cons
If I had to point out one downside, it would be that the options for customizing the event page and event ticket are somewhat limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Danielle O.
Not Specified, N/A employees
“Reliable registration management tool
Pros
For me, this has been the ideal solution for managing event registrations. It's simple to use and whenever I've needed assistance, the helpdesk has been excellent.
Cons
Can't think of anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
“Fast and friendly customer support
Pros
Even though the system is easy, I've noticed that whenever I have questions, they're answered quickly and in a very friendly way.
Cons
Not everything you might want to include or handle in mailings can be done, so now and then you have to compromise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisbet C.
Not Specified, N/A employees
“Highly user friendly platform
Pros
Out of the event tools I've used, this is one of the most user-friendly for me. It was quick to set up, easy to use and covers everything I need. I also really appreciate how the team listens to feedback, I saw that firsthand when multilingual support was eventually added.
Cons
At this point, I have not run into any real problems while using the tool. If anything, I would only suggest a few possible improvements, such as adding new design templates and enabling automatic email messages for people who have registered their attendance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurence L.
Not Specified, N/A employees
“Easy and smooth navigation
Pros
Getting around the platform has been very easy for me and everything feels clear and easy to understand.
Cons
The e-ticket layout could be expanded a bit and made more detailed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Gwen K.
Not Specified, N/A employees
“Client friendly solution overall
Pros
Using it has been easy in my experience and I find it to be a very client-friendly solution.
Cons
Pricing setup for existing clients could be better. After the first purchase, there should be an option to buy additional credits at a lower per-event cost.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Tom H.
Not Specified, N/A employees
“Efficient participant scanning feature
Pros
The scanning feature has worked well for me and makes registering participants and managing events much more convenient.
Cons
Ticket design feels a bit outdated and could use a refresh.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Guido D.
Not Specified, N/A employees
“Quick and helpful support team
Pros
Whenever I need help, their customer service is outstanding and usually comes back with a good solution within just a few minutes. On top of that, the software is very simple to use which makes it a really good fit for any event manager.
Cons
One thing that still feels frustrating is sharing the event landing page on social media, since that part is always difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Hannah B.
Not Specified, N/A employees
“Strong guest personalization tool
Pros
Working in event management, I'm constantly searching for ways to make the guest experience better. This platform is very user-friendly and helps me personalize event communication while also giving me useful insights about my guests.
Cons
A few features still aren't fully optimized yet but fortunately the team is always working on improving both the product and the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Birgitte T.
Not Specified, N/A employees
“Easy self service updates
Pros
It's convenient to make changes and check details on my own throughout the event process whenever needed.
Cons
Invitation emails sent through the platform can sometimes end up in recipients' spam folders.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, N/A employees
“Flexible event building system
Pros
I can build both very simple and highly complex event sites on my own, while still having the backing of a professional support team whenever I need it.
Cons
The layout options are somewhat limited at the moment, although I've heard that more choices will be added very soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10