KY
Kevin Y.
Mid Market, 500+ employees
4.0
“virtual queue reduces waiting time”
Pros
Having 2Meters in place has saved a lot of time for both our team and our customers. Clients can book appointments and join the queue virtually so instead of showing up and waiting in person, they can spend that time on other things until their turn comes up. On our side, it makes appointment handling feel much more organized and we can also see when things are about to get busy.
Cons
One downside is the cost which feels a bit high. We noticed this once we compared the different pricing plans especially since the free version we began with was too limited and wasn't enough for what we needed.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7