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Overview
Bob! Desk helps maintenance teams centralize service requests, assign interventions, and schedule preventive maintenance with dashboards, messaging, and role-based access (including SSO). While some features can be improved, it fits best for maintenance managers and multi-site operations teams in retail and hospitality.
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Starting Price
Custom
Bob! Desk Specifications
- Maintenance Management
- Asset Lifecycle Management
- Vendor Contract Management
- Reporting And Analytics Dashboards
What Is Bob! Desk?
Bob! Desk is a SaaS CMMS software designed for maintenance managers and organizations in sectors such as retail, hospitality, healthcare, industry, and service providers. The software centralizes corrective and preventive maintenance, ticketing, asset references, budgets, dashboards, and document management in one platform. It includes role management, SSO, a documented API, real-time data, and exports. Bob! Desk helps teams centralize requests, monitor performance through indicators, and manage interventions more efficiently across sites and equipment.
Bob! Desk Pricing
Bob! Desk pricing includes CHR plans, with Start at €19.90 and Expand at €19.90, plus a Tailor-made option with custom pricing.
Further pricing options are listed as follows:
Retail:
- Expand: €19.90/month/point of sale
- Start: €19.90/month/point of sale
- Tailor-made: Custom pricing
Association and Community offer:
- Start: €249/HT/month
- Tailor-made: Custom pricing
In addition to the base subscription costs, organizations should account for offer-specific rollout and operational costs, such as General and Tertiary Services pricing at €1,449/month (Start) or €2,790/month (Expand), and rates for technical companies and service providers starting at €30 per technician plus €2.50 per subcontractor, with Tailor-made pricing quoted separately.
Disclaimer: The pricing is subject to change.
Bob! Desk Integrations
Who Is Bob! Desk For?
Bob! Desk is ideal for a wide range of industries and sectors, including:
- Retail
- Hospitality
- Restaurants and cafés
- Corporate
- Healthcare
Is Bob! Desk Right For You?
If you’re a maintenance manager or organization handling interventions across sectors such as retail, hospitality, healthcare, or service provision, Bob! Desk provides a centralized platform for managing requests and coordination. It is trusted by Leroy Merlin, Lapeyre, Hema, Beauty Success, and Warner Music Group, reflecting adoption across networks of varying sizes.
The software ensures data is secured and GDPR-compliant, with support available via phone, chat, or email. Bob! Desk may be a fit if you need a structured solution to streamline maintenance processes and improve operational visibility.
Still doubtful if Bob! Desk software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Bob! Desk Features
Curative And Ticketing
Bob! Desk allows the collection, management, and closure of maintenance missions efficiently. The software supports creation, validation, and assignment of work orders, stakeholder management, and attaching relevant documents. Tasks are assigned manually or automatically, ensuring interventions are tracked and completed promptly while maintaining operational effectiveness across sites and teams.
Preventive And Regulatory Maintenance
The platform enables planning, monitoring, and management of preventive and regulatory maintenance tasks. Preventive interventions are created with scheduled reminders and reserve management, providing visibility over ongoing activities. Bob! Desk centralizes maintenance planning and ensures recurring inspections and regulatory controls are completed consistently and on time.
Provider Management
The software integrates internal and external stakeholders, giving each collaborator a dedicated interface for intervention management. Provider creation, task assignment, and workflow management are centralized, while a provider directory simplifies communication and coordination, keeping all maintenance-related data organized for efficient collaboration and follow-up.
Intervention Reports
Bob! Desk allows creation of fully digital, customizable intervention reports. Field types, signatures, headers, logos, and footers can be configured according to the intervention type. Centralized reporting ensures consistent documentation of actions and supports clear communication of maintenance activities across teams and sites.
Repository Management
The platform centralizes all locations and equipment information, offering fully customizable sheets for each item. Aboresecence, documentation, and data exports are handled within the repository, providing precision and accessibility for all interventions. Bob! Desk enhances the accuracy and efficiency of maintenance tasks across the organization.
Pros And Cons of Bob! Desk
Pros
Easy to use day-to-day
Saves time on maintenance workflows
Support team is responsive
Cons
In-app search could be stronger
Dashboard insights could be deeper
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Frequently Asked Questions
Does Bob! Desk offer an API?
Yes, Bob! Desk offers an API.
What level of support does Bob! Desk offer?
Bob! Desk offers support through phone and email.
What types of pricing plans does Bob! Desk offer?
Bob! Desk price includes CHR plans, with Start at €19.90 and Expand at €19.90, plus a Tailor-made option with custom pricing. It also includes a Retail and an Association and community offer plan. Get a detailed Bob! Desk cost breakdown tailored to your specific requirements.
Does Bob! Desk have a mobile app?
No, Bob! Desk does not offer a dedicated mobile app.
What other apps does Bob! Desk integrate with?
Information about third-party integrations has not been specified by the vendor.
What language does Bob! Desk support?
Bob! Desk primarily supports multiple languages, including English.
Who are the typical users of Bob! Desk?
Bob! Desk features are used by organizations across a wide range of industries and sectors, including restaurants, retail, and hospitality.