Last Updated
Overview
CityView Suite helps municipalities maximize parking efficiency by automating ticket processing, permit issuance, and residential lot inventory. While the desktop interface may seem outdated, its robust automated fine calculation ensures administrative accuracy. It is a premier solution for local government agencies seeking streamlined urban management.
CityView Suite Specifications
- Reporting And Analytics Dashboards
- Mobile Accessibility
- Space Management And Planning
- Asset Lifecycle Management
CityView Suite Features
On-Street Ticket Entry
CityView Suite software streamlines the capture of parking violations through high-speed data entry screens optimized for accuracy. The platform allows users to enter tickets manually at the office or via handheld devices in the field. This feature simplifies complex parking scenarios, including timed, metered, and residential parking zones.
Ticket Processing
The software automates the entire ticketing lifecycle, from initial billing and payment to scheduling formal hearings. Users can configure specific business rules and workflows to meet unique municipal needs. This feature also automatically checks plate numbers for repeat offenses, stolen vehicles, or diplomatic immunity to guide appropriate officer actions.
Permit Tracking
This feature provides a centralized system for managing permit issuance, residential parking, and lot inventory. The platform allows staff to maintain organized records of active permits while attaching relevant documents or images to specific files. It ensures that jurisdictions can efficiently oversee various parking modes and citizen entitlements.
Advanced Search Capabilities
CityView Suite software enables users to retrieve data quickly using plate numbers, ticket IDs, or any other information stored within the system. This feature is supported by a user-friendly report designer that allows staff to generate detailed reports and correspondence with limited technical knowledge, improving overall data accessibility.
Automatic Fine Calculations
The platform increases ticketing accuracy by automatically determining fine amounts based on pre-configured business rules. Users can select fines from a filtered list or allow the software to apply the appropriate charges automatically. This feature reduces manual entry errors and ensures consistent enforcement across all parking violations.
Pros And Cons of CityView Suite
Pros
Streamlines permitting and inspections workflows
Reporting and analytics support data insights
Enables inspectors to schedule online
Cons
Initial setup can be time-consuming
Occasional system upgrade issues reported
CityView Suite Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Nancy
Government Administration, 101-500 employees
More than a year
“powerful browser workspace”
Pros
Workspace is great, easy to use and runs through a web browser so there's nothing to install on client computers. They continually add new features to it. Additionally really like the Workflow tool, makes the creation and modification of your workflows so much easier, it's a visual map of the workflow. I know that the daily users love the GIS mapping tie-in and would be lost without it.
Cons
Right now administration of the software is done through a few different programs and is a bit convoluted at times, however they are working on making one new tool that will do everything - Configuration Console so once that's completed it'll be alot easier to maintain.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Brett
Construction, 11-50 employees
More than a year
“flexible enough for custom workflows”
Pros
This software is adaptable to our custom needs.
Cons
It has some quirks that require you to use it in a certain fashion to get the results you need.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Andrew
Government Administration, 101-500 employees
More than a year
“Permitting from start to finish”
Pros
CityView Workspace is a user-friendly web-based program that we utilize for our building permitting and code enforcement tracking. It provides a strong and versatile platform for our entire permit and enforcement process.
Cons
CityView's main office's are located in British Columbia which creates a three hour time difference.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Frequently Asked Questions
Does CityView Suite have a mobile app?
No, CityView Suite does not offer a dedicated mobile app.
What types of pricing plans does CityView Suite offer?
CityView Suite price starts at $100 to $250/user/month. Get a detailed CityView Suite cost breakdown tailored to your specific requirements.
What language does CityView Suite support?
CityView Suite primarily supports the English language.
Who are the typical users of CityView Suite?
CityView Suite features are used by local government organizations.
What level of support does CityView Suite offer?
CityView Suite offers support through phone, email, and contact forms.
Does CityView Suite offer an API?
Yes, CityView Suite offers an API.
What other apps does CityView Suite integrate with?
CityView Suite integrates with Esri GIS software.