CityView Suite

CityView Suite

Last Updated

Overview

CityView Suite helps municipalities maximize parking efficiency by automating ticket processing, permit issuance, and residential lot inventory. While the desktop interface may seem outdated, its robust automated fine calculation ensures administrative accuracy. It is a premier solution for local government agencies seeking streamlined urban management.

CityView Suite Specifications

  • Reporting And Analytics Dashboards
  • Mobile Accessibility
  • Space Management And Planning
  • Asset Lifecycle Management

CityView Suite Features

On-Street Ticket Entry

CityView Suite software streamlines the capture of parking violations through high-speed data entry screens optimized for accuracy. The platform allows users to enter tickets manually at the office or via handheld devices in the field. This feature simplifies complex parking scenarios, including timed, metered, and residential parking zones.

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Ticket Processing

The software automates the entire ticketing lifecycle, from initial billing and payment to scheduling formal hearings. Users can configure specific business rules and workflows to meet unique municipal needs. This feature also automatically checks plate numbers for repeat offenses, stolen vehicles, or diplomatic immunity to guide appropriate officer actions.

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Permit Tracking

This feature provides a centralized system for managing permit issuance, residential parking, and lot inventory. The platform allows staff to maintain organized records of active permits while attaching relevant documents or images to specific files. It ensures that jurisdictions can efficiently oversee various parking modes and citizen entitlements.

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Advanced Search Capabilities

CityView Suite software enables users to retrieve data quickly using plate numbers, ticket IDs, or any other information stored within the system. This feature is supported by a user-friendly report designer that allows staff to generate detailed reports and correspondence with limited technical knowledge, improving overall data accessibility.

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Automatic Fine Calculations

The platform increases ticketing accuracy by automatically determining fine amounts based on pre-configured business rules. Users can select fines from a filtered list or allow the software to apply the appropriate charges automatically. This feature reduces manual entry errors and ensures consistent enforcement across all parking violations.

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Pros And Cons of CityView Suite

Pros

  • Streamlines permitting and inspections workflows

  • Reporting and analytics support data insights

  • Enables inspectors to schedule online

Cons

  • Initial setup can be time-consuming

  • Occasional system upgrade issues reported

CityView Suite Reviews

Total 3 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

67%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

N

Nancy

Government Administration, 101-500 employees

More than a year

4.0
September 2021

“powerful browser workspace”

Pros

Workspace is great, easy to use and runs through a web browser so there's nothing to install on client computers. They continually add new features to it. Additionally really like the Workflow tool, makes the creation and modification of your workflows so much easier, it's a visual map of the workflow. I know that the daily users love the GIS mapping tie-in and would be lost without it.

Cons

Right now administration of the software is done through a few different programs and is a bit convoluted at times, however they are working on making one new tool that will do everything - Configuration Console so once that's completed it'll be alot easier to maintain.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

B

Brett

Construction, 11-50 employees

More than a year

4.0
August 2021

“flexible enough for custom workflows”

Pros

This software is adaptable to our custom needs.

Cons

It has some quirks that require you to use it in a certain fashion to get the results you need.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Andrew

Government Administration, 101-500 employees

More than a year

5.0
April 2021

“Permitting from start to finish”

Pros

CityView Workspace is a user-friendly web-based program that we utilize for our building permitting and code enforcement tracking. It provides a strong and versatile platform for our entire permit and enforcement process.

Cons

CityView's main office's are located in British Columbia which creates a three hour time difference.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Frequently Asked Questions

Does CityView Suite have a mobile app?

No, CityView Suite does not offer a dedicated mobile app.

What types of pricing plans does CityView Suite offer?

CityView Suite price starts at $100 to $250/user/month. Get a detailed CityView Suite cost breakdown tailored to your specific requirements.

What language does CityView Suite support?

CityView Suite primarily supports the English language.

Who are the typical users of CityView Suite?

CityView Suite features are used by local government organizations.

What level of support does CityView Suite offer?

CityView Suite offers support through phone, email, and contact forms.

Does CityView Suite offer an API?

Yes, CityView Suite offers an API.

What other apps does CityView Suite integrate with?

CityView Suite integrates with Esri GIS software.