Custr

Custr is a facility management software that combines visitor, parcel, and incident management and item tracking tools into one platform. It incorporates critical functionalities like a secure check-in system for both visitors and staff and an extensive item tracking system that assigns and returns equipment while maintaining accurate records. The platform also allows institutions to manage incoming deliveries from parcels to business packages. This is done through features like pre-approvals, email notifications, and signature captures.

What Is Custr Best For? 

Custr stands out for its efficient visitor management system that digitalizes and automates visitor, contractor, staff, and student check-ins. This reduces the need for visitor books and minimizes manual burdens for admins. The software allows admins to track staff attendance and record everyone currently present at the institution, where staff can categorize visitors. It also sends automated notifications on check-ins and incorporates photo capture for added security. This functionality also works for schools through its MIS integration which syncs staff and student data. 

When a busy office receives staff parcels and business packages everyday, they often find it difficult to keep track of all deliveries and whether they have been stored or recollected. Custr’s Deliveries module keeps reception and mailroom staff in the loop by letting them record the recipient, delivery location, courier details, notes, and at least five associated photos upon parcel arrival. The platform automatically notifies the participant through email or the Companion App and keeps a traceable digital record of when the item is collected.

Tracking Shared Equipment And Access Items 

Workplaces that often lend out keys, access fobs, laptops, radios, and visitor passes might find it hard to keep paper sign-in sheets up to date. With Custr’s Items module, a digital inventory showing all available items is maintained, along with who has signed out and their current status. Through the Companion App, staff can return and sign out items. This gives administrators a current record instead of relying on a manual sheet. 

Managing Visitor And Contractor Arrivals At Reception 

Paper visitor books cannot keep up with a reception team that handles regular visitors, contractors, and staff members. Custr provides a robust Check-In module that handles digital check-ins and check-outs for visitors, staff, and contractors, and contractor workflows also support document collection and signed forms. Through visitor invitations, photo capture, and badge printing, receptionists can prepare and document arrivals within the same platform. 

Coordinating Activity Across Multiple Sites 

Global enterprises or even organizations that operate in multiple states or cities will need a central method to monitor check-ins and other workplace activity while maintaining a single process at each location. Custr offers multi-site management support, providing one dashboard to manage activity across every location while retaining specific roles and permissions. Administrators can also configure site-specific or group-wise access where local teams can view records and functions relevant to their location.

Maintaining An Accurate On-Site Record In Case Of Emergencies 

When a workplace experiences frequent visitor and contractor traffic due to an emergency, they may need to quickly determine who is still inside the building. Custr’s real-time evacuation view provides a live list of people currently on site based on its check-in records. Using the Companion App, staff can access this information, giving those responsible for an evacuation a reliable attendance list to use so that they can confirm who has left during the roll call through current data.

Is Custr Right For You? 

Custr is a suitable choice for organizations looking for one platform to manage visitor and staff check-ins, deliveries, and items. Schools, offices, hotels, and any facilities that rely on reception teams to handle daily visitors, contractors, parcels, and items can find it particularly useful. Its automated check-ins eliminate the need for paper-based records. 

With its Check-In module, reception teams can record visitor and staff activity. The Deliveries and Items modules can also provide digital records of parcels and equipment, or any shared items like keys. Through the Companion App, automated notifications can help teams respond to arrivals, collections, and approaching due dates for item returns more quickly and efficiently. 

For global companies or organizations with multiple jobsites, centralized dashboards and role-based access allow administrators to monitor activity across locations while delivering relevant information to local teams. If you want to digitize front-desk operations, Custr may be the right choice for you. For added data security, Custr adheres to ISO/IEC 27001-compliant procedures to protect user information.

Still deciding on Custr? Our customer support team can help you make the right choice; call them today at (661) 384-7070!