NITIN Y.
Industrial Automation, 11-50 employees
Less than 6 months
“secure visitor flow”
Pros
As soon as you start, DoorDesk has felt fast and user-friendly. It helps cut down wait times and also adds a stronger sense of security which has made a real difference.
Cons
Overall I really haven't come across any major downsides. The only thing I've noticed is that the branding options are a bit limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
praveen m.
Events Services, 1-10 employees
Less than a year
“Dashboard with 24/7 Help”
Pros
The quick service response and convenient dashboard are the biggest strengths. It's simple enough that anyone on the team can use it without much effort.
Cons
There are a few minor bugs here and there but it's manageable since the team is available 24/7 and responds quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manish S.
Industrial Engineering, 500+ employees
Less than a year
“quick setup with instant alerts”
Pros
Right from the Play Store installation, the whole setup feels very simple, with just two steps to get started. Adding visitor entries is also very convenient. I receive notifications on both email and WhatsApp which makes it really convenient to accept or reject meetings with a visitor right away. Another helpful part is being able to get the visitor report in just one click after logging in.
Cons
Even though the product is very useful, there is still some room to improve it. It would be better if biometric authentication were included.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10