JESSICA R.
Oil & Energy, 51-100 employees
More than a year
“Fees appeared out of nowhere”
Pros
One useful part is being able to track rig locations in the northeastern United States.
Cons
They raised the annual subscription price without notifying me and when I tried to cancel because it was far too expensive for how little I use it, I was told there is a 90-day cancellation policy. That policy was never sent to me directly and apparently you're just supposed to find it somewhere on their page.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
9
Homer P.
Oil & Energy, 1-10 employees
Less than a year
“Reports show costs climbing weekly”
Pros
I've only really used the weekly rig report which originally came through a Rig Data subscription.
Cons
The price keeps going up but for what I use it for, there hasn't been any added value.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7