Events2HVAC Reviews
Total 10 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Higher Education, N/A employees
Less than a year
“long term usage with no issues”
Pros
Long-term reliability is where this product truly shines, staying dependable through prolonged usage. On top of that, the support we get from the provider is stellar, I'd put it on par with the finest customer service out there.
Cons
With how reliably this thing works, plus how hassle free it is to use, I can't really think of any downsides to mention.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Religious Institutions, N/A employees
More than a year
“HVAC automation finally works”
Pros
For us, this ended up being a no-brainer. We used to spend hours messing around with our HVAC systems just to get things running right and now it's automated and tied into our backend church management setup with Planning Center Online.
Cons
None at all. Every interaction with this company and their software has been nothing short of amazing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Education Management, N/A employees
Less than 6 months
“One place controls everything well”
Pros
Connecting to our diverse scheduling tools and managing numerous DDC systems through one unified dashboard has proven extremely useful for staying on top of coordination efforts.
Cons
It would be even better if it included some built-in real-time analytics-things like cost savings, run times and similar performance insights.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Facilities Services, N/A employees
More than a year
“Calendars flow without issues”
Pros
It's extremely simple to use and install. It also connects with multiple calendar providers, pulling the schedule over to the room controllers.
Cons
Up to now, there hasn't been a single notable downside I've faced personally.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Higher Education, N/A employees
Less than a year
“see what you save!”
Pros
Assistance has been really good throughout, giving quick responses and helpful guidance. The trial period gave us a clear preview of what our savings could look like once everything is fully implemented. Onboarding was not an annoying task and we were able to move on forward without a problem.
Cons
The BACnet BBMD table only allows a single entry which isn't ideal since our university has multiple network subnets. I probably should have started using it sooner.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Facilities Services, N/A employees
Less than a year
“Customer support never lets you down”
Pros
Customer support is the true highlight here, easily ranking as the most valuable component of the whole offering.
Cons
Getting everything running from scratch took some serious effort, with multiple campus departments involved and even setting up a new server to host the software, among other steps. The upside is that once that groundwork is done, it should be a lot simpler to roll the system out to other buildings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Higher Education, N/A employees
Less than 6 months
“quick help and clever scheduling”
Pros
After using E2H for under two months, I've been genuinely impressed-not just with the product but especially with how responsive the support team is. So far, any hiccups we've run into (they've all been on the BAS and 25Live side) have been followed up by E2H staff within an hour after we received notifications. The software itself is also clear cut to work with and feels carefully designed. Previously, our student center staff had to manually schedule maintenance in 25Live just to block a room from being used. With E2H, there's more flexibility, it can be configured with key words so that when maintenance is detected, the system avoids scheduling those spaces. It also supports an optimal start with our BAS setup, while still letting us add and adjust runtime through E2H's own software. Overall, it's one of the most supported products we've used in years.
Cons
Any problems we've seen have stemmed from BAS or scheduling software rather than E2H itself. Even with that, E2H has still provided plenty of capacity to work around the issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Facilities Services, N/A employees
Less than 6 months
“Updates come quickly when needed”
Pros
The software is uncomplicated to use and it's reassuring to know there's a fallback option that lets you switch to backup data if something goes wrong. On top of that, their customer support has been excellent whenever we needed help. Another plus is that when we spotted areas that needed improvement, updates and new enhancements came out soon after.
Cons
I have nothing to complain about on my part
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Higher Education, N/A employees
More than a year
“lower bills and better comfort”
Pros
I've noticed a real boost in energy efficiency and cost savings, along with better comfort during events. Having cooling and heating properly scheduled makes the space feel more consistent instead of swinging hot or cold at the wrong times.
Cons
No complaints from my side
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Education Management, N/A employees
Less than a year
“Scheduling hvac made easy”
Pros
Operating this tool is uncomplicated and it comes with built-in protections that keep the HVAC system active even during a loss of connection to the 25Live scheduling servers. You can also set custom pre-start and post-start windows for individual rooms which proves very useful for spaces requiring additional warm-up or cool-down time.
Cons
One limitation is that it can't automatically figure out the best pre-start time for each room. When the seasons switch from heating to cooling, you have to manually update the pre-start times for every room which takes some time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10