Events2HVAC

Events2HVAC Reviews

Total 10 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BB
Bruce B.

Higher Education, N/A employees

Less than a year

5.0

“long term usage with no issues”

Pros

Long-term reliability is where this product truly shines, staying dependable through prolonged usage. On top of that, the support we get from the provider is stellar, I'd put it on par with the finest customer service out there.

Cons

With how reliably this thing works, plus how hassle free it is to use, I can't really think of any downsides to mention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CS
Chris S.

Religious Institutions, N/A employees

More than a year

5.0

“HVAC automation finally works”

Pros

For us, this ended up being a no-brainer. We used to spend hours messing around with our HVAC systems just to get things running right and now it's automated and tied into our backend church management setup with Planning Center Online.

Cons

None at all. Every interaction with this company and their software has been nothing short of amazing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JH
John H.

Education Management, N/A employees

Less than 6 months

5.0

“One place controls everything well”

Pros

Connecting to our diverse scheduling tools and managing numerous DDC systems through one unified dashboard has proven extremely useful for staying on top of coordination efforts.

Cons

It would be even better if it included some built-in real-time analytics-things like cost savings, run times and similar performance insights.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

KL
Kevin L.

Facilities Services, N/A employees

More than a year

5.0

“Calendars flow without issues”

Pros

It's extremely simple to use and install. It also connects with multiple calendar providers, pulling the schedule over to the room controllers.

Cons

Up to now, there hasn't been a single notable downside I've faced personally.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Higher Education, N/A employees

Less than a year

5.0

“see what you save!”

Pros

Assistance has been really good throughout, giving quick responses and helpful guidance. The trial period gave us a clear preview of what our savings could look like once everything is fully implemented. Onboarding was not an annoying task and we were able to move on forward without a problem.

Cons

The BACnet BBMD table only allows a single entry which isn't ideal since our university has multiple network subnets. I probably should have started using it sooner.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KS
Kerby S.

Facilities Services, N/A employees

Less than a year

5.0

“Customer support never lets you down”

Pros

Customer support is the true highlight here, easily ranking as the most valuable component of the whole offering.

Cons

Getting everything running from scratch took some serious effort, with multiple campus departments involved and even setting up a new server to host the software, among other steps. The upside is that once that groundwork is done, it should be a lot simpler to roll the system out to other buildings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DK
David K.

Higher Education, N/A employees

Less than 6 months

5.0

“quick help and clever scheduling”

Pros

After using E2H for under two months, I've been genuinely impressed-not just with the product but especially with how responsive the support team is. So far, any hiccups we've run into (they've all been on the BAS and 25Live side) have been followed up by E2H staff within an hour after we received notifications. The software itself is also clear cut to work with and feels carefully designed. Previously, our student center staff had to manually schedule maintenance in 25Live just to block a room from being used. With E2H, there's more flexibility, it can be configured with key words so that when maintenance is detected, the system avoids scheduling those spaces. It also supports an optimal start with our BAS setup, while still letting us add and adjust runtime through E2H's own software. Overall, it's one of the most supported products we've used in years.

Cons

Any problems we've seen have stemmed from BAS or scheduling software rather than E2H itself. Even with that, E2H has still provided plenty of capacity to work around the issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SH
Shannon H.

Facilities Services, N/A employees

Less than 6 months

5.0

“Updates come quickly when needed”

Pros

The software is uncomplicated to use and it's reassuring to know there's a fallback option that lets you switch to backup data if something goes wrong. On top of that, their customer support has been excellent whenever we needed help. Another plus is that when we spotted areas that needed improvement, updates and new enhancements came out soon after.

Cons

I have nothing to complain about on my part

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SD
Stephen D.

Higher Education, N/A employees

More than a year

5.0

“lower bills and better comfort”

Pros

I've noticed a real boost in energy efficiency and cost savings, along with better comfort during events. Having cooling and heating properly scheduled makes the space feel more consistent instead of swinging hot or cold at the wrong times.

Cons

No complaints from my side

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AM
Adam M.

Education Management, N/A employees

Less than a year

5.0

“Scheduling hvac made easy”

Pros

Operating this tool is uncomplicated and it comes with built-in protections that keep the HVAC system active even during a loss of connection to the 25Live scheduling servers. You can also set custom pre-start and post-start windows for individual rooms which proves very useful for spaces requiring additional warm-up or cool-down time.

Cons

One limitation is that it can't automatically figure out the best pre-start time for each room. When the seasons switch from heating to cooling, you have to manually update the pre-start times for every room which takes some time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10