FAMA AFM

FAMA AFM Reviews

Total 11 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

9%

4

Stars

55%

3

Stars

27%

2

Stars

9%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

GPR
Gemma P R.

Apparel & Fashion, N/A employees

More than a year

3.0

“Decent but complex”

Pros

Among its strengths is the amazing storage for data and records, combined with valuable utilities like filtering, exporting and attaching all sorts of documentation. Having multiple users able to view the same package at once is equally beneficial.

Cons

Compared with other applications we were already using for different purposes, this one feels more complicated to handle. It would be better if it adapted more closely to real user needs, it felt very easy to figure out and reduced the number of steps and menus.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

5

LM
Lorena M.

Retail, N/A employees

More than a year

4.0

“Modules that adapt well”

Pros

Features are divided across various packages that reflect real-world operational priorities. This arrangement ensures the target service stays organized and properly supervised, with fresh information assuming users perform ongoing updates. The technical support received after going live has also been very dependable.

Cons

Rolling this out took considerably more time and involved greater complexity than we had forecasted. The system failed to completely adapt to every need we had previously defined and it wasn't nearly as accessible as we had hoped. A more logical structure is needed, along with fewer procedural hurdles that are presently hindering routine productivity.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

JAD
Jesus Antonio D.

Insurance, N/A employees

More than a year

5.0

“top tier tool”

Pros

One of the biggest advantages is the control it gives over activities, along with reliable audit tracking, flexibility and reliable integration with other corporate applications.

Cons

I'd still like to see more powerful document management, plus the option to include at least some basic starter modules such as environmental management and space management.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

EB
Enrique B.

Utilities, N/A employees

More than a year

4.0

“Great for IT”

Pros

Our operations have greatly benefited from the inventory management system, particularly for monitoring IT assets and infrastructure.

Cons

We have a quite outdated version and that brings a lot of browser-related issues. It also feels fairly limiting when we need to make changes to the tool although we know most of that is tied to the specific version we're using.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

10

JZ
Javier Z.

Gambling & Casinos, N/A employees

More than a year

2.0

“Not flexible enough for us”

Pros

There are quite a few tools available and the software seems to have a lot of potential overall.

Cons

Restricted customization options and the omission of poka-yoke features significantly hinder effective usage.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

2

IA
Isidro A.

Transportation/Trucking/Railroad, N/A employees

More than a year

4.0

“platform stays steady”

Pros

Right away, the platform feels stable, reliable and practical to use and it can also be configured to match the specific needs of the company. It scales well, offers substantial development possibilities and the support team has been a very positive part of the experience.

Cons

Getting started with the functional side of the implementation and designing the architecture for entities and their relationships, such as environmental aspects, indicators and data collection, was one of the more difficult parts. Because the system prioritizes stability, it can sometimes give up some flexibility when updating or reviewing indicators, as well as data tied to survey campaigns or work orders.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

GM
Gabriel M.

Recreational Facilities and Services, N/A employees

More than a year

4.0

“Third-party integrations worked well”

Pros

Connecting it with other systems has been a real advantage.

Cons

One downside is how slowly improvements get implemented. When we've requested changes, they've taken quite a while and in some cases the final result hasn't fully matched what was actually needed.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JMS
Josep Maria S.

Entertainment, N/A employees

More than a year

3.0

“Mixed feelings”

Pros

It gives stable control and visibility over the status of things and I can clearly see what was done and when it happened.

Cons

Navigating the interface proves tricky and you often find yourself re-entering identical data for different actions. Setting up task timelines is uncomfortable and getting files uploaded is anything but uncomplicated.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

5

CR
Carmen R.

Gambling & Casinos, N/A employees

More than a year

3.0

“Clean but limited”

Pros

Getting familiar with the application is pretty clear cut and the overall setup is simple to understand.

Cons

The downside is the limited flexibility when downloading information since it can't be handled quickly using more than one concept or parameter at a time.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

4

MJR
Maria Jesus R.

Transportation/Trucking/Railroad, N/A employees

More than a year

4.0

“enjoyed using it”

Pros

The product is very simple to use and feels clear in day-to-day work.

Cons

Where we've run into trouble is merging it with the internal procedures already in place.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

SS
Sonsoles S.

Transportation/Trucking/Railroad, N/A employees

More than a year

4.0

“Simple and helpful”

Pros

Using the product feels like I have been a long time user it is so easy to use and pulling out the information I need is very convenient.

Cons

Bringing it into the company's existing processes can be fairly complicated.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7