Greetly Reviews
Total 14 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars36%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Airlines/ Aviation, 11-50 employees
Less than 6 months
“A strong visitor manager”
Pros
To be fair this has been a dependable visitor management solution and it still makes sense to compare it with other platforms to be sure it fits your needs. A quick side-by-side with well-known alternatives like Envoy Visitors and Lobby Guard helps show where Greetly stands and whether it's the right option for your setup.
Cons
Worth noting, some users have pointed out that Greetly mainly runs on iPads, while Android support is still not available yet.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Computer Software, N/A employees
Less than a year
“Management without fuss”
Pros
Working with Greetly has been excellent. It looks appealing, feels very user-friendly and stands out to me because it's recognized as a leading visitor management solution that strengthens security while also making the visitor experience better.
Cons
One notable aspect of Greetly is its focus on the user experience, with a simple to understand design, simple usability and an overall satisfying experience with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Research, 101-500 employees
Less than a year
“Customizable to your needs”
Pros
Even early on, the software feels user-friendly and the customization options are really helpful since you can personalize greeting messages, registration forms and similar details to match your needs.
Cons
Unfortunately it does fall short when it comes to handling more complex visitor workflows and the level of personal interaction is somewhat limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
E-Learning, N/A employees
Less than 6 months
“Simple check-in flow”
Pros
Right from the start, Greetly's interface felt very user friendly so visitors can check themselves in without confusion and our team can manage the whole process with little effort.
Cons
Every now and then, we run into tablet connectivity issues though they're typically resolved pretty quickly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
E-Learning, N/A employees
Free Trial
“super productive!”
Pros
Getting greetly up and running was not a hassle at all and it's been a real boost to productivity at work. I'd definitely recommend it.
Cons
I haven't come across any downsides with Greetly. I'd absolutely recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 51-100 employees
Less than a year
“A custom fit for us”
Pros
Since we started, Greetly has been a highly customizable and user-friendly visitor management system. The self-check-in process feels easy to follow and the automatic host notifications have made front desk operations noticeably more efficient.
Cons
Certain integrations take extra time to get configured and the cost can feel a little steep for smaller businesses.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, N/A employees
Less than a year
“going paperless with Greetly”
Pros
Switching from paper to an electronic system with Greetly has been the biggest advantage for me especially when it comes to handling visitor information more efficiently.
Cons
One thing that still feels lacking with Greetly is the limited set of options available for managing visitor information overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Child Day Care Services, 11-50 employees
Less than a year
“promising for teams”
Pros
Greetly has shown really strong customer support and it feels like a forward-looking technology that can be a valuable tool for our advertising and promotions agency.
Cons
It would be better if it were available on more devices, not only on iPads.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chemicals, 500+ employees
More than a year
“Workflow fits our needs”
Pros
On the whole the interface is very user-friendly and the check-in process can be customized to fit different needs.
Cons
There are occasional syncing problems with some integrations.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Computer & Network Security, 11-50 employees
Less than 6 months
“Self-service works well”
Pros
Using the self-service kiosk setup feels very user focused and it helps make visitor management more efficient while cutting down the workload at the front desk.
Cons
A downside with Greetly is that the setup depends on specific hardware.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Commercial Real Estate, 500+ employees
Less than a year
“Built in convenience”
Pros
The check-in process is much more convenient with this software and the customization options make it flexible enough to fit different needs.
Cons
Pricing can be a bit steep especially for smaller startup companies with tighter budgets.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Capital Markets, 1-10 employees
Less than 6 months
“reliable visitor screening”
Pros
Managing visitors for hybrid workplace teams has been really helpful with Greetly. The feature I appreciate most is being able to handle security checks for visitors without any hassle or extra effort.
Cons
Accessing all of the available features requires upgrading to the premium plan which doesn't feel very fair for small businesses.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Staffing and Recruiting, 500+ employees
Free Trial
“Visitors checked in with no hassle”
Pros
A really useful management system for welcoming and checking in visitors at the workplace.
Cons
My only complaint is not discovering it earlier, because it would have been incredibly helpful a long time ago.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 11-50 employees
Less than a year
“Works perfect for me!”
Pros
In general the interface is simple and very user-friendly which makes the software simple to navigate and use.
Cons
Getting it installed was a bit challenging but once everything was set up, it worked really well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10