Lobbipad Reviews

Pros

Daily use has been simple and getting Lobbipad up and running was easy as well. Their customer support has been fantastic too, replying quickly and helping resolve any issues that come up.

Cons

It's only a small complaint but mail and SMS notifications to users sometimes take longer than expected to go out.

Pros

Visitor access has been just as simple to use at our different locations and getting it up and running was easy as well.

Cons

Nothing comes to mind since Lobbipad has done exactly what we expected it to do.

Pros

Being able to pre-register visitors has made arrivals much more organized and hosts get notified right away by both email and SMS when their guests check in. The extra fields in the pre-registration process are also really useful since they let us run monthly visitor analysis and create internal reports on who has been visiting us. Another helpful part is that it displays multiple people involved and shows who is meeting whom which makes it easier to share visitor details before a meeting takes place.

Cons

A weekly or monthly summary dashboard that gives us a quick overview is one thing that still feels missing.

Pros

A refined reception setup paired with a fast simple check-in process gives visitors a really positive first impression. Hosts get notified digitally as soon as their guests arrive which saves time on both sides. The system is easy to use and clearly laid out so even visitors who speak other languages can use it without much trouble. It also supports pre-registering groups takes pressure off the reception team and includes the key features you actually need without adding unnecessary extras.

Cons

Waiting for an Outlook integration is what we're still doing instead of relying on pre-registration.

Pros

Overall use feels very easy. The interface is clear and not packed with rarely used features which keeps everything simple and practical.

Cons

Self-adhesive labels being the output is one downside. It would be much better to also have the option of a printer that can print the badge right away.

Pros

From the moment visitors arrive, first impressions matter most and Lobbipad really helps with that. It replaces the old pen-and-paper sign-in process with something much more modern. We even have a client who uses the kiosk/Lobbipad on the ground floor while their offices are spread across different floors and it works exactly as needed.

Cons

I honestly don't have any negative comments. This delivers exactly what our company and our clients expect and it's easy to use for both administrators and visitors.

Pros

This tool performs one basic function and performs it remarkably well. Visitors can check in and out with ease. Hosts receive notifications. Pre-registrations are supported, and visitors may optionally receive an email. Every entry and exit gets recorded.The iPad interface is clean and simple. The admin web interface matches that same quality. A free trial is offered with every feature unlocked. Reaching the support team takes little effort.

Cons

On the admin side, keeping the host database for internal staff updated still has to be done semi-manually. There is a command-line sync tool but it doesn't offer live Active Directory integration. It would also help a lot to have more search criteria available when looking through the logs.

Pros

Daily use has been just as simple as getting this up and running. The cloud data access really rounds it out into a complete solution and the fully transparent roadmap adds an extra boost of confidence.

Cons

We haven't run into any downsides at all.

Pros

Getting LobbyPad up and running was simple and putting it into place didn't take much effort. We use it to manage visitor traffic in our meeting and training center and it also gives us a GDPR-compliant access control system.

Cons

It does exactly what we needed it to do.

Pros

Cutting down the workload at the reception desk, it's a really hardy tool while giving the whole setup a more high-tech feel. The system is very user-friendly, simple to install and has been well received both inside our organization and by people outside it as well.

Cons

There's really nothing worth pointing out here since everything feels very manageable and almost effortless to use.

Pros

Right from the start, the pricing was transparent, the interface felt modern and getting everything up and running was effortless. It has been reliable in daily use and both visitors and employees have responded positively to it. On top of that, the customer service has been friendly, direct and pleasant to deal with.

Cons

Up to this point, we haven't run into any issues or negative experiences.

Pros

Using this visitor registration tool has been a really positive experience. It looks polished and professional and it's simple to use while still doing exactly what we need, including notifying our employees as soon as guests arrive. With local support from LobbyPad, we had everything set up in under two hours, including importing guest data, assigning receiving employees and completing the training. It was one of those smaller projects where you can see the benefits immediately.

Cons

Honestly, nothing worth complaining about. At first, I assumed the license model tied to AD might be an issue but it turned out that part isn't mandatory.

Pros

Visitors can use it without any trouble and the hosts really appreciate it as well.

Cons

One thing missing is a search feature that lets you look up former visitors by name.