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Overview
Matrix streamlines cleaning and facility management with real‑time monitoring, IoT sensor insights, automated workorder tracking, and actionable analytics. While implementing advanced monitoring systems is challenging, its AI-driven insights and automation capabilities significantly improve operational efficiency. It is ideal for facilities managers and service providers seeking intelligent cleaning management.
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Starting Price
Custom
Matrix Specifications
- Maintenance Management
- Reporting And Analytics Dashboards
- Mobile Accessibility
- Helpdesk And Service Requests
What Is Matrix?
Matrix is a cleaning management platform designed to help organizations monitor facility performance, manage service workflows, and optimize workforce productivity. The platform centralizes operational data and provides tools for work order management and team coordination. With features such as real-time IoT-based monitoring and analytics dashboards, it helps businesses track operational performance and make data-driven decisions for on-demand cleaning operations. Moreover, Matrix software helps optimize resources while maintaining top-notch hygiene and cleaning standards, using a uniform scale called CleanScore.
How Much Does Matrix Cost?
Matrix cost starts at $200/month for its basic plan, known as Professional. It includes 5 core modules, standard web reports, RealSense (IoT) integration, and 20 user logins (upgradable up to 100 users). Further pricing tiers of the software are as follows:
- Enterprise: Custom pricing
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: $1,000–$10,000 for SMB facilities; $10,000–$40,000 for enterprise or multi‑site deployments
- Data Migration: $1,000–$8,000, depending on the volume of historical facility and asset data
- Staff Training: $500–$5,000 based on team size and training depth
- IoT Device Deployment and Integrations: $2,000–$20,000, depending on the number of sensors, RealSense units, and third-party system integrations required
Disclaimer: The pricing is subject to change.
Matrix Integrations
The vendor has supports RealSense IoT integration.
Who Is Matrix For?
Matrix is ideal for a range of industries, including:
- Real estate and property management
- Entertainment and retail
- Technology
- Healthcare
Is Matrix Right For You?
Managing cleaning services in large facilities often requires coordinating service teams, monitoring maintenance tasks, and ensuring operational efficiency across multiple locations. Matrix is the right solution for this. By offering a central command center, it helps facility managers improve operational transparency and streamline maintenance workflows. Its AIoT capabilities are a plus, supporting data-driven decisions. Organizations such as JLL India have used Matrix to secure performance-based cleaning contracts while promising high hygiene standards.
Still not sure about Matrix? Contact our support team at (661) 384-7070 for further guidance.
Matrix Features
Grid Module
The Grid module is the building block of Matrix that allows you to create and arrange your property's cleaning map. Geofencing guarantees that employees record their attendance from the appropriate location. To complete the necessary cleaning, it sets up every cleanable zone with its associated activities and assigns certain assets to it.
Workorder Management
This module allows you to designate and complete any type of household cleaning task. Its well-thought-out dashboard offers real-time insights into each task's status, enabling you to make prompt operational decisions and get visibility into reported incidents. The system immediately displays the list of predefined cleaning activities to simplify task management.
Workforce Management
The Matrix workforce module can help you easily manage your workforce via the Teams section, which gives you quick access to your employees' profiles. Matrix features onboarding with a digital experience that boosts productivity and engagement. It even helps you save time while processing payroll by automatically creating timesheets and tracking attendance reports.
Analytics And Reports
The reporting module provides detailed insights into operational performance and workforce productivity by generating detailed KPI based reports. It even helps assess feedback trends to shape cleaning activities, enhancing user satisfaction. You can use these reports to identify trends, resolution rates, and other metrics to make informed operational decisions.
Pros And Cons of Matrix
Pros
Centralized dashboard improves operational visibility across facilities
Integrated IoT monitoring supports predictive maintenance planning
Structured work order management streamlines service workflows
Cons
Managing complex capabilities may require a stronger skill set
Support gaps can slow down problem resolution
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Frequently Asked Questions
What types of pricing plans does Matrix offer?
Matrix price starts at $200/month for its Professional plan. Request a personalized Matrix pricing quote for your business.
What other apps does Matrix integrate with?
Matrix supports integrations with IoT monitoring systems and facility management tools to enable real-time operational tracking.
What language does Matrix support?
Matrix is primarily available in English.
What level of support does Matrix offer?
The software offers email and phone call support and a help center.
Who are the typical users of Matrix?
Typical users include property management companies, retail facilities, healthcare organizations, technology companies, and large enterprises managing complex facilities.
Does Matrix offer an API?
Yes, Matrix provides API access that allows organizations to integrate the platform with other operational and facility management systems.
Does Matrix have a mobile app?
Yes, Matrix offers mobile applications for iOS and Android devices that allow facility teams to manage work orders and monitor operations.