Last Updated
Overview
Neoforce is an extensive reporting tool that streamlines workflows and centralizes asset and contract management. While the platform may offer limited customer support staff, it delivers ‘ISO’-certified security, ticketing, extensive customer portal, and Netherlands-based data hosting for reliable operations.
Neoforce Specifications
- Asset Lifecycle Management
- Vendor Contract Management
- Reporting And Analytics Dashboards
- Helpdesk And Service Requests
What Is Neoforce?
Neoforce is a cloud-based asset management platform that offers ‘CRM’, ticketing, workflow, contract, and reporting capabilities. It provides structured service management through ticket systems, customer portals, and configurable workflows that centralize operational processes. The platform supports knowledge sharing with a built-in wiki and enables contract and asset tracking to maintain operational control. It also delivers extensive reporting, monthly updates, security-by-design architecture, and high uptime to ensure stable and secure performance.
Neoforce Pricing
Neoforce pricing varies according to the following plans:
- Basic Plan: €39.95/user/month (up to 49 users)
- Advance Plan: €24.95/user/month (more than 50 users)
This pricing is intended for general budgeting purposes, as actual costs can vary based on number of users, selected feature tiers, and required integrations.
In addition to the base subscription costs, organizations should account for the following estimated expenses that are sourced from third-party websites:
- Implementation and onboarding costs: $10,000-$50,000
- Hardware costs: more than $10,000
- Training costs: $3,000-$7,500 for medium-sized teams
Disclaimer: The pricing is subject to change.
Neoforce Integrations
Who Is Neoforce For?
Neoforce is suitable for the following sectors:
- CRM
- Ticketing
- Asset management
Is Neoforce Right For You?
Neoforce is suitable for businesses aiming to streamline service operations, centralize asset oversight, and improve internal coordination. It enables structured workflow automation, organized ticket handling, and transparent contract tracking within a secure cloud environment. The platform also enhances data visibility through extensive reporting and structured knowledge management.
Still not sure if Neoforce is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Neoforce Features
Ticketing
Neoforce provides structured ticket handling for service management processes. The system enables organized issue tracking and central communication within service workflows. It also supports efficient case resolution by consolidating tickets, customer communication, and internal coordination.
Workflow Management
The software delivers customizable workflow management to define business rules and processes. It enables configuration through actions and triggers to automate operational steps. The platform also supports structured process control to ensure consistent execution of tasks.
Asset Management
The system facilitates flexible asset management for tracking company resources. It supports comprehensive oversight of assets within operational environments. The platform also enables controlled asset documentation and lifecycle visibility within centralized workflows.
Reporting
The platform features extensive reporting tools for operational insight and creates customized reports using flexible reporting functionalities. It enhances data analysis to monitor service performance and business processes.
Pros And Cons of Neoforce
Pros
Enables flexible and customizable workflows with actions and triggers
Supports ‘ISO27001’ and ‘ISO9001’ certified security standards
Facilitates knowledge sharing via built-in wiki
Enhances contract management
Cons
It may require some improvement in its interface and navigation
The platform’s extensive use cases may initially overwhelm some users
Neoforce Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Roland M.
Wholesale, 11-50 employees
Less than a year
“makes it easy to keep track of things”
Pros
Everything is laid out clearly and having ERP and CRM combined in one system is a big plus. All parts are connected, with a useful timeline and solid logging that make it easy to keep track of things. It's also a Dutch company with hosting in Europe which is reassuring. On top of that, the pricing is very competitive compared with other products.
Cons
There are still a few areas that could be developed further but nothing that would actually get in the way of using the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick L.
Information Technology and Services, 51-100 employees
More than a year
“smooth workflow”
Pros
The software is flexible enough to integrate well with your own organization and specific work processes which is a major plus point.
Cons
Because the company is still relatively young and therefore has fewer employees, it can sometimes take a bit longer to get a response when you have larger feature requests or questions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Government Relations, 101-500 employees
Less than a year
“Offers wide range of features”
Pros
It offers a very comprehensive system with a wide range of features. One of the biggest advantages is how much you can personalize and fine tune, right down to the smallest details.
Cons
A few settings and buttons are somewhat hidden so they can take a bit of searching to find.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What types of pricing plans does Neoforce offer?
The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at €39.95/user/month (up to 49 users) and an Advance Plan at €24.95/user/month (more than 50 users). This pricing is intended for general budgeting purposes, as actual costs can vary. In addition to the base subscription costs, organizations should account for the Implementation and onboarding costs of $10,000-$50,000, Hardware costs of more than $10,000, and Training costs of $3,000-$7,500 for medium-sized teams. These estimated expenses are sourced from third-party websites. Get a customized Neoforce cost breakdown for your business today.
Does Neoforce offer an API?
Yes, Neoforce software does offer an API.
Does Neoforce have a mobile app?
No, Neoforce software does not offer a mobile app.
What language does Neoforce support?
Neoforce supports English and Dutch.
Who are the typical users of Neoforce?
The typical users of Neoforce include sectors like ticketing, asset management, and CRM.
What level of support does Neoforce offer?
Neoforce offers support through phone number and form submission.
What other apps does Neoforce integrate with?
The vendor has not provided details about third-party integrations for this software.