OpenBlue Workplace Reviews

Pros

Our company has gotten a lot of value from this. We rely on it to handle office move requests, plan preventative maintenance, keep track of assets and manage lease agreements. The platform is user friendly and works really well for all of those tasks.

Cons

Creating reports can still be a little challenging at times but the support resources provide helpful guidance and tips when putting a new report together.

Pros

We were able to set up and get everything going rather quickly with very little training for our team. That should be a testament to how user-friendly this platform is. It offers plenty of flexibility and was simple to implement.

Cons

It was kind of intimidating in the start because some of its modules had way too many modification options.

Pros

An excellent tool that helps us plan our space in the best way possible. It's also very easy to use which made the whole experience even better.

Cons

Biggest challenge on our side was internal at the beginning, mainly getting everyone aligned and on board. Aside from that, the system itself has been excellent.

Pros

Overall, the system works well and gives a good impression and the graphics are decent too.

Cons

We ran into some trouble with the interface connected to our HR data system.

Pros

Right from the start, this software has been very simple to use and widely accepted across the team. It helps the company cut costs and boost productivity by providing real insights. The space reservation and tracking features have also been very useful, helping our company get more accurate results.

Cons

Since I am still a new user, I have not come across anything I dislike about the software. It has supported me and my organization in every aspect so far and I would definitely recommend it to others.

Pros

The platform has been consistently reliable and one of the biggest advantages is how well its features can be customized to match our specific requirements.

Cons

Interface could be a bit more user friendly, at least from my perspective though some of my colleagues may feel differently.

Pros

Not applicable. I can barely get it to work.

Cons

Where do I even start? It is excruciatingly slow. I can't even personalize anything. Even as an administrator, I'm not able to alter reports. The screen is literally choked up by the sheer amount of fields on it. If I want to export a specific set of data it's a no-go because the software will export the WHOLE page instead of just letting me save what I want.

Pros

I really like that it allows us to grow into different domains rather than being stuck inside one particular one. Also I managed to familiarize myself with the system rather quickly because of how simple it is to understand. Just understand that its general framework is based on a few fundamental ideas of facilities management and you're good to go.

Cons

We experienced some difficulty when we were trying to integrate the system with one of our own programs.

Pros

Having everything in one dashboard and being able to configure it without much hassle is what I value most in this software. It also lets us answer space related questions quickly, like how much room a department has or which departments are located in a specific building. Compared with when we were using Aperture, getting data out of the system was much more difficult there.

Cons

Creating and customizing reports was somewhat challenging for planners, facilities leadership and data analysts so that work ended up being handled in MS SQL Server instead. We were also working on an initiative that required us to completely rethink how space was reported and analyzed and the product support team was not responsive enough when we asked for new reporting options and open office templates.

Pros

Using Excel with this software feels very easy and installing the add ons is simple. The connection to Oracle Essbase is impressively fast which makes a big difference in daily use. I also appreciate that the product can be configured internally without needing costly custom development and those configurations continue to carry forward when upgrades are released.

Cons

There really is not much I dislike about the software. The only downside from my perspective is that the pricing feels a bit expensive for me as an individual user.

Pros

Extremely useful to have a digital workspace for design analysis and it makes setting up the workplace properly easy as well. It also helps a lot with managing the company and keeping everything well organized.

Cons

The feature set still feels a bit limited. Even though synchronization is available, it would be much better if it included its own built in chat feature.

Pros

It really helps that the platform presents information visually especially for people who learn best that way without even realizing it. Once I understood that I'm a visual learner, tools like this became much more valuable and this interface has been a big advantage for planning space implementation, distribution and overall management more productively.

Cons

At the same time for someone who isn't very tech savvy, there is definitely a learning curve. I appreciate that the interface can do so much but figuring out how to move through it and use everything takes time. In our workplace, that has been a real challenge for employees who are less comfortable with technology and how quickly someone picks it up really depends on their prior experience and ability to understand the system's usability.

Pros

The platform feels very user friendly which made rolling it out to a larger group of users much simpler. For most people, the 25 minute training video we recorded is all they need to get up to speed.

Cons

One real drawback is the reporting module's speed. It does what it's supposed to do and the functionality is strong but it's painfully slow.

Pros

Using it is fairly simple most of the time which makes day to day work way more manageable.

Cons

Report writing is still challenging and it'll probably take us some time before we really get the hang of it.

Pros

A few parts of this product work well especially the feature set, the customization options and the QR code functionality.

Cons

Its mobile app, however, is not very user friendly and could be improved.

Pros

Across the university, FIMS lets us bring all facilities work orders into one place. It has definitely made receiving and processing work requests much more efficient.

Cons

Admin and user interfaces are not particularly modern looking but it's something you get used to pretty quickly. In the end, the functionality matters more.

Pros

Having a reliable space management tool has made a big difference for our organization. It's essential for us to track how much space we have, who owns it whether that's the university, foundations or leased entities which stewards are responsible for it such as a college, school or MBU and who is occupying it, including employees, students and visitors. The information we get gives us a real time view of both the quantity and location of our full facility inventory.

Cons

An ongoing frustration is the large number of Revit files we now receive as project deliverables especially as they continue to replace AutoCAD files. Uploading and publishing those Revit files in this is still very difficult and often doesn't work successfully. With more projects being created in a Revit based environment, I'd really like to see the software improve its ability to handle this better.

Pros

Tracking everything matters a lot for our organization and this software does a really good job with that. The search function and reporting capabilities are especially valuable for us. It also feels like the platform has room to keep growing and improving so it's encouraging to see additions like the technician app and the analytics solution as the company continues to develop the product.

Cons

Pricing has been a bit difficult for our organization to manage and it seems that any extra features or customizations come with additional costs on top of the annual subscription. We've also run into challenges trying to integrate our HR software for the employee list with the system.

Pros

The platform handles space definitions, usage, funding, drawings, photos and reports in a practical and accurate way. How well it connects with existing systems really depends on the main use case and while integration isn't particularly simple, it can still be done.

Cons

Support from the customer service team can be a bit unreliable at times, with some inconsistency in the help provided.

Pros

Using it day to day feels easy and the system is accurate when it comes to tracking and completing maintenance tasks.

Cons

The biggest downside is the overall price especially when you compare it with other similar systems on the market.