Operations1 Reviews

“flexible checklists”

Pros

Checklist jobs can be put together in many different ways and users can work through the checklist items in an user friendly way. Adding and editing photos or videos isnt hard and the reports do a good job of showing the current progress of the work.

Cons

The order of the checklists within a checklist job cannot be changed. Also, once a checklist has been completed, an administrator cannot reopen it.

“big help in digitizing everything”

Pros

Has been a big help in digitizing our machinery and component assembly processes. It makes it simple to provide the team with the most up to date documentation and test scenarios at all times. From the end user's side, it's easy to use and all its functions feel mostly self explanatory.

Cons

Getting everything set up can be a bit tricky at times especially when it's not immediately clear what's needed or how to handle it in the software. In the end though, with Cioplenu's support, we were able to get everything organized and working properly.

“useful task function”

Pros

The modular structure of the documents works really well. Traceability is a big plus and the task function is also very useful.

Cons

Task features could still be expanded further especially when it comes to notifications, images and similar additions.

“quick onboarding”

Pros

Getting started with the software was easy. Creating maintenance plans is simple and the tools included are genuinely useful to work with.

Cons

When adding an image to a step, the software always jumps back to the first step which is frustrating.

“Highly customizable setup”

Pros

Support and customizations offered during the implementation were excellent and that level of assistance continued even after the rollout.

Cons

Up to now, I haven't noticed anything in my day to day work that I could point to as a downside.

“Remote checklist completion”

Pros

One thing that really helps us is being able to complete checklists from anywhere, no matter which device we're using. Making updates doesn't take much time or effort and the document versioning runs automatically which saves us work. On top of that cioplenu has made photo documentation much simpler for our team.

Cons

At first, the system can feel a bit confusing. That said, once you start using the structure classes, the initial confusion clears up pretty quickly.

“fantastic development speed”

Pros

Getting a solution built was impressively fast which was a huge plus.

Cons

I honestly don't have anything to point out here. Not applicable.

“practical checklists available from anywhere”

Pros

Our checklists were up and running didnt take long at all. It was really simple and adjusting them to fit our needs happened quickly as well. It's a cloud based tool that companies can use without much effort.

Cons

At this point, there isn't any missing feature that stands out or feels necessary to mention.

“Versatile tool”

Pros

It's easy to use in just about any situation and that also makes it very simple to explain to others. The software keeps evolving along with our ideas which helps us turn the picture we have in our minds of how we want to work into something more realistic.

Cons

The support team can be a bit difficult to get a hold of sometimes.

“customer feedback led updates”

Pros

We mostly rely on the features for images, links, required fields, modules orders and rules in our daily work. At the same time, more of the additional interactions and functions, such as tasks, are being used more and more. The software keeps evolving and a lot has changed over the past year. It's also possible to work together with the team on new solutions and improvement ideas which helps adapt and optimize the software to the specific needs of each customer.

Cons

Rules, tasks and analytics functions still have room for improvement. The permission management also needs more work and performance should definitely get better. On top of that the customer closeness and personal touch are no longer at the same level they were in the beginning.