“smart visitor check in functionality”

Pros

I was impressed by how simple the system is to use. Adding visitors is very easy and the setup is thoughtfully done. Having visitors read and accept an NDA on the iPad is a really smart touch and the selfie step adds another clever layer to the process. It feels like a very well designed piece of software.

Cons

Application needs to be rebooted since users then have to enter the code again which I still prefer over using credentials. That said, this feels more like a user side issue than a problem with the product itself.

“handy visit control tool”

Pros

Using it feels uncomplicated which makes it pleasant to work with. It's also a solid tool for managing and keeping track of all visits.

Cons

Making changes to the configuration can be difficult and it's not something I can handle on my own since I need to reach out to the provider for that.

“quick guest check ins”

Pros

Checking visitors in is very simple. You enter the guest's name along with any other relevant details and they're ready to check in. We did run into some trouble at first getting the printer connected for visitor badges but we were eventually able to sort it out.

Cons

We've been trying to get the splash program to connect and work with this to make the check in process even simpler but the two still aren't integrated yet.

“organized visitor management lifesaver”

Pros

Everything is so well organized so using this app has been super easy. I don't have to deal with trying to read handwritten tags or signatures anymore which has made a big difference. A lot of our clients have even taken photos of it to show their own companies so they can start using it in their daily workflow too. It has truly been a lifesaver!

Cons

There's nothing about this product that I dislike at all!

“fast sign ins”

Pros

Check in process for vistors has become so easy since we started using this. They don't have to wait around and can sign in with just one click which makes the whole process much faster. It also keeps all the information saved and recognizes returning visitors automatically on their next visit.

Cons

I really can't think of any downsides. There really haven't been any disadvantages for us.

“well organized interface”

Pros

Everything is laid out in a very manageable way and both the kiosk and the website are simple to navigate.

Cons

On rare occasions, the kiosk does not bring up the keyboard.

“custom fit for our branding”

Pros

Setup was quick and using it day to day has been very simple. We were also able to customize it without much trouble so it fully matched our company's design guidelines.

Cons

The one thing we'd still like to see improved is the editing flexibility of the welcome email. At the moment, the visitor can only be addressed by first name which isn't common in German speaking countries so we have to keep that feature turned off until it's fixed.

“Responsive support”

Pros

Getting started was really easy and it's simple to roll out and demonstrate to new colleagues. Customer support also responds quickly which has been a real plus.

Cons

There have been ongoing technical issues and I do wish the support team could provide more in depth assistance when those problems come up.

“visitor tracking done right”

Pros

Being able to download reports is really useful and the platform makes it simple to track and manage visitors. Registering guests is really simple and it also helps create a more personal welcome by letting you greet visitors by name.

Cons

A limitation is that mass registering guests isn't very convenient. The number of sync options also feels a bit limited and adding a Klipfolio sync would make it even better.

“full control over vistor check ins”

Pros

Right from the start, the system has been very user friendly. It's self explanatory so guests can check in quickly without any hassle. I also appreciate how customizable everything is. On top of that it gives our company peace of mind because we always know who is in the building.

Cons

I wish it were a bit less expensive but aside from that it has been a solid purchase.

“simple setup”

Pros

Very simple to use once everything is set up. The software has also been consistently reliable in day to day use.

Cons

Don't love having to log in just to check whether the device is online.

“Easy to use”

Pros

Getting started with it was really easy and it was simple to use right away.

Cons

Something I don't like is that the app only works on iOS or in a web browser. It really needs an Android app version.

“helpful report generation”

Pros

Running reports and keeping track of contacts with this software has been really helpful.

Cons

One downside is that the printer has to print every time someone checks in.

“front desk replacement”

Pros

The platform is very user friendly and removes the need to keep a receptionist at the front desk.

Cons

There's nothing to mention as a downside at the moment.

“Proxyclick experience”

Pros

Having an address book along with photos of every visitor is really useful.

Cons

It would help to add a quick shortcut to the log book for emergencies. For instance, during a fire, being able to publish a register instantly with one click would be very valuable.

“customers love using it”

Pros

A reliable and user friendly tool that my customers love using.

Cons

there's nothing about it that I dislike. It's an excellent product.

“multi site setup was easy”

Pros

It is very user friendly and setting it up and managing multiple sites is simple to handle.

Cons

Would be helpful to have the option to include MP4 videos for visitors.

“flexible integrations”

Pros

Comes with plenty of useful integrations, including MS Teams, Cisco ISE and Skype which add real value for both visitors and hosts. Hosts can get notified through different platforms as soon as their visitor arrives and visitors benefit from the automated guest Wi Fi account setup. The connection with both ADFS and Azure AD works smoothly as well.

Cons

There used to be a security concern around how long visitor data was being stored but that has since been addressed with the addition of a retention period. One small issue with user sync is that phone numbers have to be entered in E.164 format, while other applications in the company use a different standard. Even though E.164 is widely recognized, it can still cause problems if your environment depends on another format.

“Worked well for us”

Pros

We started with the basic version and later upgraded so we could print badges. The product has worked well for us overall and I'd definitely buy it again.

Cons

One recurring issue is with badge printing on the Brother printer. Every month or two it stops working and has to be reset.

“visitor tracking is really simple”

Pros

Getting started with this software was incredibly simple and I didn't need any instructions to figure it out. It's very easy to use. Another thing I really appreciate is that it saves visitor details so when someone comes in regularly, I don't have to re enter all of their information every single time.

Cons

I've been happy with everything about it so far and haven't run into any problems.