Releventful Reviews

“worth every penny”

Pros

Right from the setup stage, the team has been very supportive the whole way through. The cost feels completely justified and we've really been enjoying the automations. It's making our business more efficient and functional, while also giving us plenty of exciting tools that make the experience feel personal and customizable for our clients. Even though we don't have everything fully launched yet, we're already noticing positive results just from bringing inquiries into the system.

Cons

Sometimes it can be a little slow to load. I'm not completely sure whether that's coming from the platform itself or from our internet connection.

“Difficult to use”

Pros

It comes with a wide range of built in features, including a sales automation platform and tools that let customers create their own proposals.

Cons

Unfortunately, a lot of those features either don't function properly or take too much effort to get working. The platform itself is awkward to use, poorly designed and overall feels very laggy. Ongoing issues have continued to affect our business and are costing us bookings.

“fantastic fit for event management”

Pros

Right away, this stood apart from the other portals I reviewed. The team's background in our industry and their understanding of both our needs and the client's needs made a huge difference. Their attitude, personality and genuine commitment to making the product the best it can be really comes across. The portal keeps client management much simpler by bringing everything into one place and the software is very user friendly for both clients and suppliers involved in event management. After looking at and evaluating a lot of different options before choosing Releventful, this one clearly delivered the best mix of value for money and thoughtful design especially in terms of what is actually needed to manage weddings and events effectively.

Cons

A few of the graphics feel a bit basic but it doesn't really take away from the overall experience. For the wedding and events industry, it could also benefit from having more options to make the venue side feel more personalized.

“Event management simplified”

Pros

Having events and client relationships managed in one place has been the biggest advantage of using this. The platform feels user friendly and it has helped our team stay organized while working more efficiently. The reporting tools give us useful insights and the event management features have cut down the time we used to spend on tasks significantly. We also want to give a special shout out to the support team, who has been wonderful to work with. They have been incredibly responsive, knowledgeable and supportive the entire time. Their willingness to help and make sure we're getting the most out of the platform has truly made an impact. It's an excellent product supported by an equally excellent team.

Cons

Getting started was probably the toughest part of the experience but the support team stayed responsive and helpful throughout which made the transition much more manageable.

“powerful platform with stellar support”

Pros

After more than a year of looking for the right platform and sitting through countless demos, this ended up being the one that met everything we needed. It's very user friendly and the customer support has been outstanding. It has really helped our venues and catering business improve event management and deliver a better experience for our customers.

Cons

At the beginning, there is definitely a learning curve and the large number of tools and features can feel a bit overwhelming until you get used to how the system works.

“excellent support team”

Pros

Support team has really gone above and beyond in helping us get familiar with the software. It fits our needs very well and I'd absolutely recommend it.

Cons

We're still waiting on an update that will keep credit card information on file which is very important for us. There was also a change to the sidebar menu in a recent update and I still find it harder to locate what I need. Everything felt smoother before that change.

“smooth venue management”

Pros

Managing our venue has been much easier since we started using this platform. The platform is very user friendly and has helped simplify a lot of our everyday tasks. Customer service team is always fast to reply and consistently helpful whenever questions come up and that kind of support really matters. I'd absolutely recommend it to any venue wanting to stay more organized and keep operations on track.

Cons

Nothing significant to complain about. As with any new system, it takes a bit of time to learn all the features but the responsive support team makes that transition much easier.

“all in one event hub”

Pros

Running events has become much more organized with this app because it really feels like a complete system built for event professionals. We're able to put together proposals, invoices, payments, planning forms and more all in one place. We introduced it gradually and once we invited clients into their new event portal, they really enjoyed having a single place for everything related to our venue.

Cons

As with any new platform, it does take some time to learn and get everything set up properly. The onboarding tutorial videos are absolutely the best way to work through the setup. We jumped around at first which made things more confusing than they needed to be but after going back and following the setup steps from the beginning the way their team recommended, the process made a lot more sense and helped ensure nothing was missed.

“Simplified our client process”

Pros

From the first inquiry to proposals, contracts, payments, questionnaires and event timelines, this has simplified our whole client process. It really feels designed specifically for event professionals rather than a one size fits all platform for general service businesses. The automation features and templates have saved us a huge amount of time and clients really enjoy the clean, modern looking portal. The biggest highlight for us is the support team. They're incredibly quick to respond, know the platform inside and out and genuinely care about helping us do well. It feels more like working with a partner than just using software.

Cons

Because the platform is so solid and customizable, there is definitely a bit of a learning curve at the beginning. It takes some time to set up workflows and templates exactly how you want them but once that foundation is in place, it works beautifully and is completely worth the upfront effort. I also value that their team keeps rolling out updates and improvements so the platform continues to get better over time. Load times can be a little slower than usual at times but it's generally subtle enough that it doesn't really cause problems.

“supportive onboarding experience”

Pros

Getting started with the platform has been a really positive experience. There was a lot of information to absorb but the team has been very supportive throughout the onboarding process.

Cons

Switching from one client to another feels a bit difficult and awkward. I end up opening the sales pipeline quite a lot and that's something I've noticed on many other platforms as well.