Resource Central

Resource Central Reviews

Total 10 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

10%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Hospital & Health Care, N/A employees

5.0

“Broad connectivity”

Pros

Being able to sync with Exchange, Outlook and Office is what won us over. Our department books rooms through several different channels and this platform finally brings everything together so we can clearly see what's actually available in one place. It also comes with plenty of excellent, customizable features but the part I appreciate most is how well it keeps us organized.

Cons

I honestly haven't run into any issues and I haven't heard any complaints from others either.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WS
Wayne S.

Not Specified, N/A employees

More than a year

5.0

“offers plenty of useful customizable features”

Pros

Our department chose to go with this because of its quick and easy connectiong with Exchange, Outlook and Office. Since people book rooms through different channels, it gives us one shared view of what's actually available. It also offers plenty of useful customizable features and the way it helps keep us organized is my favorite.

Cons

No issues or dislikes have come up for me and I haven't heard anyone complain about Resource Central.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JPH
Jimmy Pluszek H.

Architecture & Planning, N/A employees

Less than 6 months

5.0

“helpful Outlook integration”

Pros

This is closely integrated with Exchange or Office 365 and MS Outlook.

Cons

I havent come across any downsides while using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KG
Kevin G.

Law Practice, N/A employees

More than a year

5.0

“Resource Central review”

Pros

It scales well.

Cons

So far there is nothing negative that I noticed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH
Monroe H.

Not Specified, N/A employees

4.0

“helps us keep track of reservations”

Pros

The software uses native integration with Exchange to keep track of reservations

Cons

Using the video conferencing solution feels slow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

JB
James B.

Not Specified, N/A employees

3.0

“difficult upgrades”

Pros

Resource Central works well as a general purpose solution.

Cons

We ran into too many exceptions so it didn't work for us and upgrading was too difficult.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

BC
Brian C.

Not Specified, N/A employees

5.0

“meeting room availability conflicts gone”

Pros

This has helped us put an end to the meeting room and resource availability conflicts we used to deal with, while letting us run meetings and professional events like a well oiled machine.

Cons

I dont have anything negative to add here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LD
Lindsay D.

Not Specified, N/A employees

5.0

“Useful for scheduling”

Pros

Integration with Outlook works well and everyone can easily book resources, from rooms to devices that need checkout. It's much better than managing bookings and resources in Excel sheets. Support has also been available 24/7 whenever we've had questions. A great solution!

Cons

Everything has been great and I haven't come across any cons.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

WS
Wane s.

Not Specified, N/A employees

5.0

“gives users more ways to book resources”

Pros

It works closely with Exchange and Outlook and its appearance feels like a natural part of Outlook. The plug in gives users more ways to book resources, such as conference rooms and hot desks, as well as related services like catering. When booking a particular resource, they can also select floor plans or AV equipment. The product adds these options on top of Exchange and Outlook while continuing to use Exchange's built in features. It can be configured to meet an organization's business requirements so the added functionality works alongside the existing Exchange and Outlook setup.

Cons

No major downsides.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CH
Clive H.

Not Specified, N/A employees

5.0

“great conference room resource management”

Pros

We integrate technologies into the Microsoft Exchange email environment and Resource Central is an important aid for organizations managing their conference room resources.

Cons

Honestly, there is nothing in particular that I'd like to add here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10