Resource Central Reviews
Total 10 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars10%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, N/A employees
“Broad connectivity”
Pros
Being able to sync with Exchange, Outlook and Office is what won us over. Our department books rooms through several different channels and this platform finally brings everything together so we can clearly see what's actually available in one place. It also comes with plenty of excellent, customizable features but the part I appreciate most is how well it keeps us organized.
Cons
I honestly haven't run into any issues and I haven't heard any complaints from others either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“offers plenty of useful customizable features”
Pros
Our department chose to go with this because of its quick and easy connectiong with Exchange, Outlook and Office. Since people book rooms through different channels, it gives us one shared view of what's actually available. It also offers plenty of useful customizable features and the way it helps keep us organized is my favorite.
Cons
No issues or dislikes have come up for me and I haven't heard anyone complain about Resource Central.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, N/A employees
Less than 6 months
“helpful Outlook integration”
Pros
This is closely integrated with Exchange or Office 365 and MS Outlook.
Cons
I havent come across any downsides while using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Law Practice, N/A employees
More than a year
“Resource Central review”
Pros
It scales well.
Cons
So far there is nothing negative that I noticed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“helps us keep track of reservations”
Pros
The software uses native integration with Exchange to keep track of reservations
Cons
Using the video conferencing solution feels slow.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Not Specified, N/A employees
“difficult upgrades”
Pros
Resource Central works well as a general purpose solution.
Cons
We ran into too many exceptions so it didn't work for us and upgrading was too difficult.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Not Specified, N/A employees
“meeting room availability conflicts gone”
Pros
This has helped us put an end to the meeting room and resource availability conflicts we used to deal with, while letting us run meetings and professional events like a well oiled machine.
Cons
I dont have anything negative to add here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Useful for scheduling”
Pros
Integration with Outlook works well and everyone can easily book resources, from rooms to devices that need checkout. It's much better than managing bookings and resources in Excel sheets. Support has also been available 24/7 whenever we've had questions. A great solution!
Cons
Everything has been great and I haven't come across any cons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, N/A employees
“gives users more ways to book resources”
Pros
It works closely with Exchange and Outlook and its appearance feels like a natural part of Outlook. The plug in gives users more ways to book resources, such as conference rooms and hot desks, as well as related services like catering. When booking a particular resource, they can also select floor plans or AV equipment. The product adds these options on top of Exchange and Outlook while continuing to use Exchange's built in features. It can be configured to meet an organization's business requirements so the added functionality works alongside the existing Exchange and Outlook setup.
Cons
No major downsides.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, N/A employees
“great conference room resource management”
Pros
We integrate technologies into the Microsoft Exchange email environment and Resource Central is an important aid for organizations managing their conference room resources.
Cons
Honestly, there is nothing in particular that I'd like to add here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10