Jan F.
Information Technology and Services, 11-50 employees
More than a year
“easy to manage”
Pros
Simple to set up, easy to manage, user friendly in day to day use and adding more as needed doesnt take any extra effort.
Cons
Cant think of any cons.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Clemens d.
Medical Devices, 500+ employees
More than a year
“Smooth exchange calendar integration”
Pros
Super comfortable to use for daily use and the features covers what we need well. The way it ties into our systems and works together with the Exchange calendar is especially convenient and simple to manage.
Cons
The only real frustration comes when a license expires because the notification gives very little detail about which license is actually affected. Since we have many 3 year licenses deployed around the world, getting an email that only says one has expired is not very helpful. It would be much more useful if the message included the specific license key or more identifying information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael K.
Business Supplies and Equipment, 11-50 employees
More than a year
“reliable cloud based room management”
Pros
Managing it is easy and the cloud based setup is a big advantage. It lets me help our customers get their system up and running without much trouble. The platform is also very stable and works well for what we need. On top of that the service and communication from the team have been really good.
Cons
It could use more backend functionality although I know those improvements are already on the company's roadmap.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Ahmed B.
Non-Profit Organization Management, 500+ employees
More than a year
“perfect fit for our needs”
Pros
Right from the start, it has felt like a niche solution that aligns perfectly with the way our business operates and covers our requirements completely. Those requirements include compatibility with well known and corporate email platforms like Microsoft and Google, quick implementation, low effort maintenance, a cloud based dashboard, secure access to calendar systems and the flexibility to work with different business scenarios.
Cons
Nothing to add here
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Vladimir D.
Information Technology and Services, 101-500 employees
More than a year
“flexible setup”
Pros
It was easy to get started with and the customization options make it adaptable to different needs. Installation only requires basic technical knowledge and the management side stays simple rather than overly complicated. It also integrates really well with our Exchange environment which has been a big plus.
Cons
Every now and then we run into a few bugs although it does not happen often. The visual design of the display could also use some improvement to look a bit more polished.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Ronan B.
Information Technology and Services, 500+ employees
Less than a year
“Doesnt need any training”
Pros
Feels very easy to use right away so there's really no need for training. People can instantly see whether a room is available, free it up or reserve it without going through complicated steps. It really improves the meeting room booking process because it's much quicker to tell if a room can be used and it also releases the room when it's not being used. On the admin side, setup and management are simple and once everything is in place, there's barely anything left to maintain. It's also simple enough that documentation isn't even necessary.
Cons
The pricing is tied to the number of meetings so that has to be accounted for in the budget and the return on investment is not especially easy to measure. The initial configuration also needs to be handled properly because if it isn't, it can create issues later with support and the renewal process.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
8
Nathanael t.
Business Supplies and Equipment, 11-50 employees
Less than a year
“fixing issues can be difficult”
Pros
Being cloud based means I can connect from pretty much anywhere.
Cons
At times, it's difficult to pinpoint where the problem is coming from.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
7
Asgeir S.
Medical Devices, 500+ employees
More than a year
“simple setup”
Pros
Setting it up on custom hardware didnt take that long and the software itself is simple to use.
Cons
Don't like that it doesn't work on my iPad.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Jim K.
Architecture & Planning, 101-500 employees
More than a year
“logical scheduling that just works”
Pros
Getting this up and running was easy and the whole system feels very user friendly for everyone. Meetings can be scheduled right from Outlook on a computer or directly at the device itself which makes it really convenient.
Cons
One downside is that they're not located in the continental US so buying the product and waiting for it to ship takes longer than expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzee K.
Government Administration, 500+ employees
More than a year
“conference room scheduling upgrade”
Pros
Using this has noticeably improved how we manage and schedule conference rooms. The whole process feels much better now.
Cons
There really isn't anything we dislike at this point. It's been working well for us.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9