Ami M.
Construction, 51-100 employees
Less than 6 months
“great for incident tracking”
Pros
Even though we've only been using it for a short period, we've already seen a return on investment thanks to better efficiency and the ability to catch incidents that likely would have gone unnoticed before.
Cons
At this point, we haven't come across anything we dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brooks K.
Aviation & Aerospace, 11-50 employees
Less than a year
“outstanding care shown by support team”
Pros
The level of customer service and attention they provide is hard to beat. The team stays involved, is approachable, helpful, quick to respond and genuinely caring.
Cons
I really like the product overall but I do wish the training tracking setup worked more like a learning management system so it would take less time and effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregory F.
Utilities, 101-500 employees
Less than a year
“saves me a lot of time”
Pros
Filling out incident reports and safety audits is very quick. The dropdown menus and autofill features cut down the time it takes and being able to use it on mobile devices is incredibly useful for us on a regular basis.
Cons
Can't think of anything to complain about. Any issues we needed addressed seem to have already been fixed or updated in a way that supports how we use the system so it's working exactly the way we need it to.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Ian D.
Oil & Energy, 500+ employees
Less than 6 months
“Helps manage work related travel safely”
Pros
Turning our existing processes into a digital system with this has made it much faster and simpler for our team to manage work related travel safely. The support team has been outstanding as well, always available to sort out issues and provide continued training and guidance so users can really make the most of the software. It has also helped drive more engagement with our other related processes, including driver training.
Cons
At this stage we really haven't come across many shortcomings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James Y.
Oil & Energy, 500+ employees
Less than a year
“useful notifications”
Pros
Using my smartphone, I'm able to keep track of my team's travel and stay updated if there's an unexpected delay. Getting those notifications on my phone has been really useful.
Cons
Sends me more travel details than I really need, including every layover and ground transportation connection. It can feel like data overload.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jon H.
Mining & Metals, 500+ employees
More than a year
“workflow is simplified”
Pros
Very easy to use which makes it quick for new users to learn and start using right away.
Cons
A downside is that the location selection isn't filtered based on the user's current location.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shelby C.
Utilities, 101-500 employees
Less than a year
“exceeds expectations every time”
Pros
Choosing this team has been one of the best decisions for us. They're not afraid to try new ideas or take on real challenges and SafetyIQ has truly raised the standard with the product they delivered. The system is simple to use, the reports are clear and easy to follow and from a site management perspective I'm able to make the edits I need without hassle. The part I appreciate most is that they're a young company that's motivated to prove themselves. If you go with them, they'll go beyond what you expect.
Cons
During the pilot phase, every request I brought up has either already been handled or is currently being worked on. there isn't anything I dislike about the company. This product has made my day to day work much easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jamie V.
Construction, 101-500 employees
More than a year
“flexible reporting”
Pros
Getting this software up and running was super quick since we could use our existing inspection records and internal audit data. It's highly customizable and whenever we need changes, they can be made without much trouble and are implemented in the system very quickly.
Cons
At the beginning, it took a little time to get the reports to produce exactly what we were looking for. Still, the team paid attention to our feedback and made the needed adjustments quickly so we could get the results we wanted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jordan H.
Food & Beverages, 51-100 employees
Less than a year
“a perfect fit for us”
Pros
We needed a system the crew could start using without much training and this one fit perfectly.
Cons
there wasn't anything I disliked about the software. The only thing is that the setup takes some time but that's pretty typical with systems like this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin D.
Education Management, 500+ employees
Less than a year
“simple to work with”
Pros
Tracking other users was very easy and the information the system provided was useful and simple to work with.
Cons
Some features in the software didn't perform as well on Apple devices and felt a bit inconsistent at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7