SHEQSY Reviews

Pros

Overall, it's easy to use and gives our clinicians control over when their tracking information is shared with us. Setting up departments and completing escalations has been fairly simple and the push notifications feature especially with the option to attach PDFs, has been very useful.

Cons

There are a few areas where I'd suggest some improvement or review. First, the dashboard can be slow at times or not load properly. For instance, the team member list will sometimes stop loading partway through and in the push notification and roll call tabs, active or archived posts do not always display correctly. Second, from a safety point of view, it would be valuable to track staff while they are travelling to an appointment and also on the way back to the office. Right now, it only supports tracking to the office. Some of our clinicians travel regionally for two to three hours so we can only monitor them on the outbound trip. To manage the return trip, we currently have them create a new appointment and mark themselves en route to that but having a built in return option would be much better. Third, clinicians occasionally forget to change their status from en route to active and this can remain unnoticed for days especially if it happens on a Friday. An alert for that situation would be really helpful because if someone were still marked as en route on a Friday afternoon and had an accident, we may not know. In one of our other businesses that does not use SHEQSY, a worker had a medical episode while driving home and the only reason anyone knew was because a passerby saw them and called an ambulance. A notification feature to flag this kind of issue would help prevent something similar in the future.

Pros

Our nursing staff use it every day and the safety side of it is definitely valuable.

Cons

It drains phone batteries and although the nurses use it daily still they have been complaining that you have to swipe to reach the panic alert which may not be practical if someone is dealing with a threat.

Pros

We use the app to support and protect our employees, who work alone at different hours during the night. Its quick response panic alarm is excellent and helps keep my team safe. It has been implemented in two of our business operations and is a vital part of our employees' health and safety. We worked closely with the developer to adapt the app to our structure and requirements so our field team can report information and take action for our clients. Being able to discuss our company's needs for additional applications within the system with the developer is fantastic and a credit to their team.

Cons

Some small adjustments were needed to bring the app in line with our company's requirements.

Pros

For billing, the job time stamps and KM tracking are both helpful.

Cons

I dont have anything specific to add here.

Pros

Healthcare staff can learn the clear interface quickly even though they see themselves first as health care workers rather than computer or app users. We found it very easy to integrate the app with our existing home visit monitoring processes, too. Their team provided excellent support as we developed our escalation process and post incident reporting processes. The app also gives front line managers tremendous peace of mind when they are trying to respond to panic alerts from their team while managing their own workload demands.

Cons

At first, it took a little time to put together our specific user instruction guide and business rules since the product did not seem to include any. Support during implementation was so responsive and helpful though, that creating them was easy. SHEQSY's customer service has been among the best I've experienced. The team answered my questions promptly and without judgment, incorporated suggestions such as adding missing street names and adjusted the configuration as our business needs changed. They also keep working to improve the app's accuracy and functionality.

Pros

Simple to use, with easy setup and quick registration for everyone. Tasks offer plenty of customization options, along with multiple notification choices and the ability to add forms or checklists, including Safety pre starts.

Cons

No real drawbacks as the app does what it claims to do.

Pros

It's a well designed software that is user friendly for users and provides exceptional safety during outreach work in remote parts of WA's North West. Our rep has been extremely helpful in making sure everyone can use it with confidence and is always ready to assist and help improve the product.

Cons

Installing the Panic Button as a widget makes it possible to press it accidentally which can trigger an escalation of the support required.

Pros

Setting up SHEQSY for staff is easy and its user friendly design gives community based health care clinicians an extra layer of safety while they work with clients in the community.

Cons

Honestly, theres nothing in particular that I'd like to mention here.

Pros

We can keep an eye on employees' health and safety during mobile care visits, with precise location information and visibility into when their next check in is due.

Cons

We couldn't find anything we disliked about the software and it scored higher than the several competing products we evaluated it against.

Pros

This gives us reassurance that we can support staff in working safely out in the community. The app is user friendly which helps staff use it consistently without reducing the product's overall functionality, including reporting, location and other features available to administrators.

Cons

Overall, the software has been fantastic. Any minor issues have been resolved quickly after working through them with the SHEQSY team.

Pros

Using it feels simple and it has many great and dependable features. After switching from another lone worker safety app, we found it much more user friendly and less time consuming and it runs smoothly and reliably.

Cons

Nothing to report because it meets our needs.