Sign In App Reviews

“convenient mobile sign in feature”

Pros

Checking in and out of our office building is really simple and being able to handle it right from my phone makes it even better. Another feature I appreciate is the ability to quickly pull up an evacuation list during evacuation drills.

Cons

Only downside is that it isn't always very easy to locate information about features beyond just signing in and out of the building.

“Helpful reporting”

Pros

Right away, the sign in process stands out and the historical reporting is just as important to us. This handles both really well. Regular staff can sign in instantly with a simple QR code which keeps things contact free and visitors can sign in manually without any extra effort. Their badge prints immediately with a photo and the name of the person they're visiting which is a nice touch. The evacuation register has also been very useful.

Cons

One frustrating issue is that the app drops the Bluetooth connection to the printer whenever the printer gets power cycled. Reconnecting is difficult and usually requires fully quitting and restarting the app. Also if a management device hasn't been powered on for a while, it needs to be re authenticated again which is annoying.

“useful tool for managing time”

Pros

With a technician's help, the installation and setup only took a few minutes and we were ready to use it right away. I'm really pleased with the system especially being able to monitor who is on site at any time from my desktop. It's also been a very useful tool for managing time.

Cons

During the two months we used the free trial, all of our staff mentioned how easy it was to use. We honestly didn't come across any cons.

“My review”

Pros

This software has been very good overall, with truly mind blowing performance.

Cons

It's extremely simple to use and I haven't run into any bugs or lag at all. The performance has been excellent throughout.

“Easy to sign in with QR code”

Pros

Right from the start, the workflow felt very smooth. We needed a way to manage employee sign ins with QR codes and this app already provides exactly that out of the box.

Cons

Something that could be improved is handling multiple sign outs through the administrator management website. It would also be helpful to receive notifications through the Companion app.

“excellent support”

Pros

Customer support has been excellent, the software feels user friendly and polished and it delivers exactly what it promises.

Cons

The only thing I'd add is Android support. Aside from that, I really don't have any complaints.

“packed with many useful features”

Pros

There's a lot this software can do yet getting it configured is still pretty simple. After the initial setup, it barely needs any attention and has been completely dependable. They keep rolling out new features regularly and it continues to be very easy to use.

Cons

Honestly, I don't have any negative feedback about this system at all.

“solid site visibility”

Pros

Keeping track of who is on site has become much simpler with this app. It also lets me upload documents that people need to read which is really useful. The support team was beyond helpful and patient and they clearly knew the product inside out.

Cons

Does take a bit of time to get comfortable with the software and I do not always have that time available.

“clean interface that works for everyone”

Pros

The interface looks good and feels welcoming for all kinds of users.

Cons

There's nothing about this software that I dislike. It's generally one of the best options out there.

“powerful centralized dashboard”

Pros

Remote management works really well and the multi functional interface makes the system flexible across different sites. It's simple to adjust settings and modify how it's used for each location. The centralized dashboard, reporting tools and companion app all add a lot of value and make day to day management very convenient.

Cons

Timesheet process could be improved since having it preconfigured would make it more helpful for shift based use.

“Lacking support team”

Pros

Their customer support team is generally able to help us solve our issues but they respond really slowly.

Cons

It could be better if the customer support team were more interactive, engaging and faster when it comes to response and turnaround time.

“flexible sign in fields”

Pros

Being able to add different fields to the sign in form is really useful and gives a lot of flexibility.

Cons

Setting up a video for a specific group was harder than expected.

“well organized layout”

Pros

Using sign in points is such a smart idea. The software is very easy to use and the interface looks really polished. I've especially been enjoying customizing the UI through the online portal.

Cons

One thing that would make the companion app even better is adding access to the portal there as well so users could sign people in and out directly from the app.

“easy to use on iPad”

Pros

Getting this set up with the iPad didnt take much time and being able to attach documents for signing, like NDAs and similar forms, is really useful.

Cons

I'd like to see is an Italian version of the management console for our company users.

“very user friendly tool”

Pros

Right from the start, this system has been clear, concise and simple to get up and running. It's very user friendly and flexible enough to keep up with changing needs which makes it something people genuinely don't mind using. I can pull together data in seconds when I need reports for management and the number of groups I can create has improved a lot over time. When I began using it, there were only 6 groups available. I asked if more could be added and that increased to 8, then 10 and now you can have up to 20. That really sums up the biggest strength of Sign In App: the team behind it. The staff are consistently excellent, always willing to help and always open to hearing ideas about how the system could be adjusted as needs change. It really feels like they want customers to have the best version of the system possible and they understand that listening and improving is what helps them deliver that.

Cons

The only thing that would make it perfect for us would be an add on similar to my Timify.com room booking app, with the option to sign keys in and out as well. Integration with PAXTON and especially Salto would also be a big plus, as we're gradually moving over to Salto.

“Simple contactless sign in”

Pros

Working with this platform has been a really positive experience and the company behind it has been fantastic to deal with. There were a few early teething issues but once we got past those, the setup was actually pretty simple. Onboarding remote end users was an interesting process though the support site is clear enough that you can usually find your way through it without too much trouble. Since introducing this app, bringing new starters on board has genuinely become a bit of a highlight. Both staff and visitors are consistently impressed by how simple the contactless sign in process is. I've also really appreciated every interaction with the support team. They respond quickly, they're helpful and they make things a lot easier. On top of that the pace of new features and improvements has been communicated really well and the updates always seem to arrive at just the right time.

Cons

While I did mark Sign In App slightly lower on features and initial setup but honestly the support we received during implementation and ever since, has been excellent. As for the feature set, I've asked about several additions and, each time, they've either already been in development or very close to release. It's hard to ask for much more than that so I dont have any complaints.

“has everything we need”

Pros

Pretty much everything about it worked for us. The interface is clean, it has all the functionality we needed and honestly even a bit more and getting everything set up and configured was very easy.

Cons

There's not much to complain about. We ran into one small bug along the way but it didn't have any real impact on how we used it. I'd also love to see a lower price since we're a small charity though the value for the money is definitely still there.

“a great solution”

Pros

We're currently reviewing this solution for one of our customers and the support we've received from the team at Sign In App has been excellent.

Cons

No issues to mention at this point since we're still in the process of learning the product.

“Responsive support team”

Pros

After trying several other options, I ended up choosing this and it won me over on the first day. It's very simple to use and the practical features made an immediate difference. Customer support has been fantastic as well as theyre quick to respond and genuinely helpful. My boss thinks I'm some kind of genius for bringing it in, when really I just put it in place! :)

Cons

Honestly, the only downside I can come up with is that it only works with Brother ticket printers. That meant I had to purchase one but in the end it wasn't a big deal.

“Affordable option with stellar support”

Pros

From the very beginning, it has been excellent when it comes to customer support. Our point of contact has been incredibly helpful and upfront throughout the entire process which has genuinely made things much easier for us. Unlike some companies that avoid giving a direct answer to a specific question, the support team always got back to me clearly with exactly the information I needed, usually within hours and even replied on weekends. On top of that they seem to be one of the most affordable options compared to competitors while still offering just as much if not more, functionality. The app itself is very user friendly and the mobile companion app has been a big plus for our staff too.

Cons

One limitation right now is that the language toggle only applies to the main app interface. At the moment, there is no way to translate the actual messages into the language you want. For example if you switch to French, only the interface changes, while any English messages stay the same which makes the feature less useful for cases where those messages also need to appear in French. That said, Sign In App has mentioned they are working on this and the feature was expected to become available in 2021.