Syed Hamza Tahir
Chemicals, 51-100 employees
Less than a year
“time saving check in app”
Pros
Right away, it took a lot of the trouble out of managing visitors and tracking staff attendance. The layout is clean so new team members usually understand how to use it almost immediately without needing any training. Getting everything up and running was fast and features like badge printing and notifications have really improved how our front desk operates. From a security perspective, it also gives peace of mind because we always have an accurate record of who is on site.
Cons
It does take a little time to get comfortable with some of the more advanced customization options especially things like detailed evacuation reports or setting up multiple sites. Every now and then, there are small syncing delays if the internet connection is weak but it's not something that happens very often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Bruce Smith
Education Management, 500+ employees
More than a year
“fantastic multi site visitor management”
Pros
Getting this set up was easy and we can carry the same settings across multiple sites without any hassle. We're now using this in about six of our buildings and it has been a huge improvement over the manual process we used before.
Cons
From our side, there's honestly nothing we'd really want to change and I can't point to any major issue. If anything some users might feel it's a bit too basic but for what we need, it fits perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Construction, 500+ employees
Less than a year
“Fast deployment”
Pros
Implementation was very simple because it only took a few minutes to get this up and running. The customer support has been outstanding as well, with help available within minutes whenever it's needed. I also appreciate the integration options since connecting external systems makes it possible to automate workflows. The notification settings are very flexible too, with choices for email, SMS and the Teams Bot. On top of that user management works really well because it can be connected with Entra for dynamic management. Overall, I'd honestly rate this 10/10.
Cons
Honestly, this is a hard one to answer because the app is so easy to use and has worked really well for us. I really can't think of any meaningful flaws at this point. It does exactly what we need and fully meets our requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jack Thompson
Education Management, 11-50 employees
More than a year
“reliable for every day use”
Pros
Using this platform has been easy and the sign in kiosks are very user friendly. We have more than 40 people signing in on them each day and they consistently work exactly as expected.
Cons
We also tested the Spaces add on but at the time it didn't offer enough functionality to replace the system we already use. That said, it may have improved since we last reviewed it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Jordan Barnes
Electrical/Electronic Manufacturing, 51-100 employees
Less than a year
“Secure reception solution”
Pros
Compared with a lot of pricier options we looked at, this turned out to be one of the most affordable choices and it solved our site security needs perfectly. Getting everything up and running took only a few minutes and the printer connected to the tablet without any problem. It has now been installed in our reception area for six months and we still haven't run into a single problem. Visitor notifications come through within seconds and the system is so easy to use that we never needed to train any staff to use it.
Cons
Pre onboarding contractors and visitors was a little confusing at the beginning but once they're registered, they can come back on site without needing to enter all their details again.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jordan Williams
Public Relations and Communications, 51-100 employees
Less than a year
“premium visitor check in”
Pros
Setting up a reception sign in flow with badge printing was quick and works reliably, with hardly any issues along the way. The visitor notification feature has been especially useful and connecting it to our existing access passes was simple to do.
Cons
The initial setup cost felt a bit high but in the long run it has been worth it because it delivers a more premium experience overall.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sheni Seneviratne
Real Estate, 51-100 employees
Less than a year
“Solid value for price”
Pros
The sign in process feels very secure and it delivers solid value for the price. There's practically no learning curve and it works really well for visitor management and sending notifications.
Cons
Customization options are quite limited and there can be occasional issues when trying to connect the app with internal devices like printers.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Ethan Jeffries
Accounting, 51-100 employees
Less than a year
“system is simple to access for staff”
Pros
Using the app has been very easy for both staff and management since the system is simple to access and use. It's been especially helpful for fire safety procedures and keeping track of time reporting.
Cons
Implementation can be challenging when part of the workforce is older and not very comfortable with technology.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Phil Story
Computer Hardware, 11-50 employees
Free Trial
“Does exactly what we need”
Pros
Getting this set up on an iPad was uncomplicated and the installation went through cleanly without any issues. It does exactly what we need for tracking both visitors and staff and it's been working flawlessly.
Cons
Something to be aware of is that you really need a badge printer to get the most value from it. That wasn't made especially clear at the time of purchase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rebecca Holmes
Marketing and Advertising, 101-500 employees
Less than a year
“handy desk booking visibility”
Pros
Walking into the office, it's really helpful to see which desk I've booked for that day since I tend to forget. Having access to the full seating plan is also really useful especially because I can check who has booked which desk and try to reserve one close to my team.
Cons
Getting around the app can be a bit confusing. I often open certain pages expecting to see the seating plan, then realize I'm in the wrong place and have to go back and search for the correct page.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Julie Rivera
Hospital & Health Care, 51-100 employees
Free Trial
“secure guest tracking win”
Pros
I really appreciate the strong security it offers. The sign in process makes it simple to keep track of both guests and employees and being able to print guest passes helps identify visitors throughout the facility right away.
Cons
It was little difficult to start with this app because of some connectivity issues and the printer was leaving streaks on the badges at first but we were able to sort everything out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Abid Patel
Education Management, 51-100 employees
Less than a year
“Great fit for schools”
Pros
It is a very user friendly visitor management system that's clearly built with schools in mind and it connects really well with school information systems.
Cons
The hardware connection can be a little unreliable at times. We've had recurring problems with printers disconnecting from the software and support hasn't been especially helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Henry Adams
Hospital & Health Care, 500+ employees
Less than a year
“Makes it easy to book desks”
Pros
Booking a desk at my hybrid workplace is really easy with this app.
Cons
I don't have any complaints. It's simple and does exactly what it should. Whenever I'm heading into the office, I can quickly check which spaces are open and reserve a cubicle for the day without any hassle.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Daniel Tucker
Automotive, 11-50 employees
Less than a year
“powerful all in one workplace tool”
Pros
Covers an impressive range of tasks in one place. Stuff like staff attendance, visitor check ins, fire evacuation, room booking, car booking and plenty more beyond that are all handled in this one app.
Cons
Staff attendance reporting could be better. The data is there and you can still get the information you need but it takes more effort than it should.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Jack Baker
Education Management, 51-100 employees
Less than 6 months
“visitor friendly sign in experience”
Pros
Using it has been going well for visitors and the included admin console is a really valuable addition.
Cons
One downside is that the floor stand isn't adjustable so you have to purchase an extra accessory if you need that flexibility.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Josh Peat
Arts and Crafts, 11-50 employees
Free Trial
“Takes too long to load”
Pros
The set up process was simpler than with other apps I've used before.
Cons
However actually using the app was difficult and it took a long time for all the data to load.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Silvia Rasom
Environmental Services, 11-50 employees
Less than a year
“booking function works well”
Pros
Managing visitors with this product is very easy and booking them in and signing them in is just as simple. I haven't run into any issues at all.
Cons
I honestly haven't had any problems with Sign In App. Everything has been working really well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Transportation/Trucking/Railroad, 101-500 employees
More than a year
“Quick setup”
Pros
Getting started with Sign In App took very little effort and the setup was quick. It's cost efficient for everything included in the package and we've really enjoyed using it for visitor management and branding. It also helps ensure visitors and users get an experience that stays consistent with our corporate image.
Cons
Sometimes the application crashes unexpectedly. It also doesn't update automatically which can leave it running on an outdated version.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Karina Henderson
Education Management, 1-10 employees
Less than a year
“reliable instant alerts”
Pros
Walking into the building is really convenient since I can sign in just by holding my QR code up to the device. Setting up visitors ahead of time is also a big help because they only need to confirm their name while the rest of their details are already completed. On top of that I receive an email the moment they check in, usually before the main office even gets around to calling me that they've arrived.
Cons
The printer's Bluetooth connection will drop from time to time and then the device has to be removed and added again to get it working properly. When that happens, badge printing is delayed and it can hold up visitors coming in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ghassan Aldumini
Writing and Editing, 1-10 employees
Free Trial
“clean login proces”
Pros
The login flow and overall presentation are the biggest highlights here. Everything feels polished, the color choices make the app visually appealing and the whole experience is engaging and very simple to use.
Cons
What's still missing are a few useful additions especially support for phone numbers, addresses, work related details and a payment link request through PayPal.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10