Kelly White
Renewables & Environment, 1-10 employees
More than a year
“convenient mobile access”
Pros
I think being able to use it on a tablet or smartphone is a big plus. It makes the tool immediately accessible even for people who aren't very comfortable with computers.
Cons
A few things we wanted to accomplish weren't possible because of the way the software is laid out. That was disappointing though it wasn't serious enough to be a deal breaker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pieter Taylor
Environmental Services, 500+ employees
More than a year
“powerful reporting”
Pros
The functionality has been excellent and there are plenty of reporting tools available for urban forest management. The IT support has also been fantastic.
Cons
It still isn't available in metric measurements though it seems like that is being addressed. The CTLA valuation system is also fairly difficult to work with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jennifer Gulick
Environmental Services, 1-10 employees
More than a year
“Simple to customize”
Pros
Getting started with the software feels very simple right away and even the customization process is easy. The strongest part though, is the technical support offered both online and offline. On top of that the tutorial library is concise and gets straight to the point which makes learning the system much easier.
Cons
There are several additional modules, functions and features offered beyond the core software for an extra cost and some of those feel like standard tools that really should be included in the basic subscription package.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Harold White
Civil Engineering, 500+ employees
Less than a year
“all in one aerial mapping win”
Pros
Having base aerial views built in has been a big plus especially for locating and verifying trees and buildings. I also appreciate how all the information collected in the field is brought together in one place which makes the whole process much more organized.
Cons
I honestly don't have any complaints about the software. The support team has also been very helpful when it comes to adding extra columns so we can include additional information required by the local jurisdictions we work with.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Matthew Oxford
Environmental Services, 101-500 employees
Less than a year
“user friendly field customization”
Pros
Using it in the field has been pretty easy and it's flexible enough to be customized to our needs. We've been able to make the necessary changes so the program captures the right information while we're out working.
Cons
Fitting it into our existing business setup has taken some effort and the mapping image could use an update.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Charles Marcus
Environmental Services, 11-50 employees
More than a year
“versatile mapping for fieldwork”
Pros
Whenever I need mapping and field data collection in one place, this product is the one I turn to. It offers a solid range of useful features especially when I need to narrow things down and query specific records.
Cons
At times internet connectivity can get in the way and cause problems. I'd also appreciate a bit more flexibility when it comes to customizing certain features, like being able to choose the colors used for species dots.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8