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Overview
Urgent provides automated maintenance management, aiding in tracking and optimizing fuel retail equipment. Despite an interface needing a modern facelift and initial setup complexities, its compliance enforcement and contractor accountability justify the effort. Overall, Urgent's specialized operational benefits make it a compelling choice for multi-site handling.
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Starting Price
Custom
Urgent Specifications
- Asset Lifecycle Management
- Maintenance Management
- Vendor Contract Management
- Reporting And Analytics Dashboards
What Is Urgent?
Urgent is an automated asset and maintenance management platform built exclusively for fuel, convenience, and mobility operators. It streamlines workflows for organizations managing up to ten thousand sites by providing a centralized database for critical equipment details. The system accelerates reactive repairs through digital fault tracking and utilizes intelligent scheduling to ensure consistent preventative servicing. By enforcing strict contractor oversight, this tool minimizes equipment downtime and protects your revenue streams.
Urgent Pricing
The Urgent pricing is estimated to fall between $60 and $110/user/month for mid-market organizations and $90–$160+/user/month for enterprise organizations, according to industry benchmarks for comparable solutions. This range is intended for general budgeting purposes, as actual costs can differ based on the number of users, selected specialized modules (fuel retail workflows, automated warranty routing, EV charger management), and specific implementation requirements.
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation and Onboarding: $5,000–$25,000 for mid-market deployments; $25,000–$100,000+ for complex enterprise setups
- Data and Asset Migration: $2,000–$15,000 depending on volume and complexity
Admin and Technician Training: $2,000–$10,000 - System Integrations (SSO, ERP, IoT, APIs): $5,000–$50,000+, depending on integration scope and custom workflows
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Urgent Integrations
Who Is Urgent For?
Urgent is ideal for a wide range of users across the retail industry, including:
- Mobility retailers
- Fuel retailers
- Convenience stores
- EV charging operators
Is Urgent Right For You?
Urgent is a premier solution for retail and mobility operators managing geographically dispersed equipment. Its standout feature is an automated warranty tracking module that intercepts covered repairs, guaranteeing organizations never overpay for external vendor services. Additionally, its parent company, Titan Cloud, recently received the ‘APEA Live 2025 Milestone Award’ for reaching 85,000 operational sites globally, further cementing its industry leadership. If your enterprise needs fuel retail expertise, this platform offers unparalleled control.
Are you still not sure about Urgent and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Urgent Features
Asset Management
This module provides a comprehensive digital repository to capture manufacturing details, warranty information, and exact equipment locations. Immediate access to historical maintenance records guarantees that repairs and compliance inspections are performed correctly, extending the overall lifecycle.
Contractor Management
The platform streamlines vendor accountability by setting clear expectations and capturing real-time progress updates. It implements rigorous verification processes, allowing technicians to demonstrate performance while facility managers instantly identify and resolve any service level agreement failures.
Compliance Management
This system ensures complete regulatory adherence by storing all necessary safety certifications and inspection documentation. It actively prevents risk by requiring maintenance engineers to complete mandatory digital checklists confirming their qualifications before commencing any physical repair work.
Spend Optimization
Organizations can implement strict financial limits across specific sites or individual contractors to optimize budgets. The platform utilizes sophisticated dashboards to visualize expenditure data, automatically triggering pre-configured authorization workflows whenever repair estimates exceed defined financial parameters.
Pros And Cons of Urgent
Pros
Optimized for quick response times
Real time status and tracking
Dense and comprehensive asset history
Cons
Customizing system reports is complex
Mobile app struggles offline heavily
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Frequently Asked Questions
Who are the typical users of Urgent?
A wide range of users across the retail industry, including convenience stores, EV charging operators, mobility retailers, and fuel retailers, benefit from Urgent features.
What level of support does Urgent offer?
The platform offers email and phone support.
What other apps does Urgent integrate with?
The vendor has not provided information on any third-party integrations for this software.
Does Urgent offer an API?
No, it does not offer an API.
What types of pricing plans does Urgent offer?
The software’s cost is estimated at $60–$110/user/month for mid-market organizations and $90–$160+/user/month for enterprise organizations, based on benchmarks from comparable CMMS solutions. Actual costs may vary depending on the number of users, selected specialized modules (fuel retail workflows, automated warranty routing, EV charger management), and implementation requirements. In addition to subscription fees, organizations should budget for implementation and onboarding ($5,000–$25,000 for mid-market; $25,000–$100,000+ for enterprise), data and asset migration ($2,000–$15,000), admin and technician training ($2,000–$10,000), and system integrations such as SSO, ERP, IoT, or API connections ($5,000–$50,000+), depending on scope and complexity. You can also request a personalized Urgent price quote now.
What language does Urgent support?
The Urgent software is primary available in English.
Does Urgent have a mobile application?
Yes, it offers a mobile app.