Last Updated
Overview
viewWORK helps facility teams manage work orders, track service requests, and monitor performance efficiently. While users have reported occasional navigation delays, its centralized dashboard and automated notifications enhance operational oversight. It is ideal for facility managers, maintenance teams, and mid-to-large organizations seeking organized and data-driven workflow management.
viewWORK Specifications
- Space Management And Planning
- Asset Lifecycle Management
- Maintenance Management
- Reporting And Analytics Dashboards
What Is viewWORK?
viewWORK by Collectiveview is a centralized work order management solution designed to streamline facility maintenance and operational workflows. The software enables businesses to collect service requests from various channels, including email and internal portals, ensuring no task is overlooked. By utilizing automated dispatching and real-time tracking, facility managers can optimize resource allocation and significantly reduce equipment downtime. Its robust benchmarking tools allow organizations to monitor key performance indicators, helping them solve maintenance inefficiencies and drive cost-effective decision-making across all sites.
viewWORK Pricing
viewWORK pricing is customized, starting at $750/user/month along with a free trial option. In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: $500–$5,000 for SMBs; $5,000–$25,000 for complex deployments
- Content Migration: $2,000–$8,000, based on content volume and conversion requirements
- Admin and Instructor Training: $1,000–$10,000
- SSO, HRIS, and API integrations: $2,000–$15,000, depending on integration scope
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
viewWORK Integrations
Who Is viewWORK For?
viewWORK is designed for a wide range of industries and sectors, including:
- Real estate
- Financial
- Corporate
- Commercial
- Industrial
- Construction
Is viewWORK Right For You?
viewWORK is a premier fit for organizations seeking a "serviceware" approach that balances robust functionality with simplicity. Its standout feature is the ability to offer a smart, out-of-the-box solution that requires no additional programming or hidden growth fees. It is well-suited for businesses seeking rapid implementation, often going live within two weeks, due to its highly customizable, cloud-based architecture. This efficiency makes viewWORK the best choice for fast-paced environments focused on maximizing uptime and facility performance.
Still doubtful if viewWORK software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
viewWORK Features
Work Order Search
viewWORK offers a comprehensive search feature that lets users quickly locate current and past work orders. Users can filter results by keywords, dates, locations, requestors, service team members, or types. This ensures accurate record-keeping, improves task tracking, and helps teams manage operations efficiently across multiple projects.
Performance Metrics
This feature allows users to track and analyze key performance indicators across departments or buildings. Users can charge back time and materials while monitoring operational efficiency. The software provides actionable insights through real-time metrics, enabling facility managers to evaluate productivity, identify trends, and make informed, data-driven decisions for better performance.
Task Dispatching
Users can assign and manage work orders for internal teams or external service providers directly from the dashboard. The software simplifies task allocation, ensures timely completion, and allows monitoring of assigned jobs. It streamlines collaboration between staff and vendors, improves accountability, and enhances overall operational efficiency across the organization’s facilities.
Automated Alerts
This feature allows users to send automated notifications via email, fax, pager, or telephone for specific events or actions. Users can stay informed about work order updates, approvals, and critical changes in real-time. It ensures prompt communication, reduces delays, and supports proactive management of maintenance tasks and facility operations.
Pros And Cons of viewWORK
Pros
Dispatches tasks internally or externally
Generates automated notifications for actions
Enables data monitoring across operations
Cons
Cannot support freelancer user types
Specific advanced reporting features are unclear
viewWORK Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
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3
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Share your experience
Trevor S.
Hospitality, 500+ employees
Less than a year
“helpful reports”
Pros
Getting useful information together and putting it to work is very simple with this software. The customer service team responds quickly and helps with whatever they can. It also makes it simple for us to pull the details we need across multiple office locations. On top of that they proactively point out possible redundancies and even offer to help clean them up.
Cons
Every now and then I'm not immediately sure which report I need so it can take a few extra clicks to track it down. That doesn't happen often though and it's honestly the only drawback that comes to mind.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Frequently Asked Questions
What other apps does viewWORK integrate with?
viewWORK integration details have not been provided by its vendor.
What level of support does viewWORK offer?
viewWORK provides support through phone, email, online form, and FAQs.
Does viewWORK offer an API?
viewWORK API details have not been provided by its vendor.
What language does viewWORK support?
viewWORK primarily supports the English language.
Does viewWORK have a mobile app?
No, viewWORK does not have a mobile app.
Who are the typical users of viewWORK?
viewWORK features are primarily used by organizations across multiple industries and sectors, including industrial, corporate, financial, real estate, construction, and commercial.
What types of pricing plans does viewWORK offer?
viewWORK pricing starts at $750/user/month with a free trial. Additional costs may include implementation ($500–$25,000), content migration ($2,000–$8,000), training ($1,000–$10,000), and SSO, HRIS, or API integrations ($2,000–$15,000). Contact us for a detailed viewWORK cost breakdown for your organization today.