Visitly Reviews

“Smart facial recognition feature”

Pros

One feature I've really enjoyed in this system is the facial recognition. It works well and stands out as a very useful part of the platform.

Cons

The part I'm not a fan of is the flat rate charge for SMS message alerts since it would be better if the pricing were more flexible.

“great visitor app”

Pros

Really solid app overall. It's simple to use and having one app for guests or visitors and another for the end user makes the whole process work very well.

Cons

I haven't run into any drawbacks. The app has been working without any issues.

“keeps everything organized”

Pros

This platform gives plenty of flexibility when it comes to tracking data and the way it handles storage and management makes keeping everything organized really convenient.

Cons

One thing that can be a bit frustrating at times is deleting items that are no longer needed since that process can be somewhat challenging.

“clear layout”

Pros

The interface has a great UX and the customization options make it simple to match the platform with our company branding.

Cons

Its sign in process still feels pretty manual and requires quite a few taps to complete.

“User friendly UI”

Pros

Its UI feels user friendly and not only covers our current company needs but actually goes beyond them.

Cons

Adding data for a new user can be a bit frustrating at times.

“helpful arrival alerts”

Pros

Very simple to use and includes everything I need. One feature I really appreciate is the email notification when patients arrive.

Cons

There's a bug that makes me restart the app every day I use it.

“affordable app”

Pros

This has been a cost effective, all in one option for us and getting it up and running was very quick. The support team has also been reliable, usually replying within one business day based on what I've seen.

Cons

A limitation is that the evacuation list only includes visitors who signed in during the last 24 hours. That creates issues in a residential facility where guests may remain on site for longer than a day. It also doesn't offer read only admin accounts or any auditing for administrator activity.

“Huge time saver”

Pros

Once we got familiar with it, Visitly turned out to be fairly simple to use and it fits our school's needs well. This platform has been really helpful for our returning volunteers since it speeds up the sign in process and works like a shortcut for them.

Cons

At the beginning it felt a bit confusing because there are so many options to sort through. It took us a few weeks to fully understand the system, its features and how everything works. We've also had occasional issues with the facial recognition tool not recognizing some of our volunteers.

“sign ins made simple”

Pros

One thing that really works well is how simple it is for customers to sign in privately. Getting everything set up was easy too which made the whole process even better.

Cons

Right now I really haven't run into anything about the software that I dislike. I'm sure that with more time I may come across a few things that could use some tweaking but right now it has been very solid.