Last Updated
Overview
Visitly is a cloud-based visitor management system that simplifies secure visitor, contractor, and employee check‑ins with customizable flows and real‑time notifications. While the platform may need to improve the quality of its printed badges, it delivers evacuation support and automated host notifications to improve workplace safety.
Visitly Specifications
- Reporting And Analytics Dashboards
- Visitor And Resource Booking
- Helpdesk And Service Requests
- Compliance And Safety Management
What Is Visitly?
Visitly is an extensive mailroom management tool that enables businesses to modernize front desk operations with branded visitor sign‑in and automated workflows. It provides customizable check‑in flows for visitors, contractors, and employees, along with detailed visitor logs and compliance tracking. The platform enables badge printing, digital document signing, and real‑time host notifications. It also supports emergency alerts, evacuation lists, and multilingual interfaces to streamline workplace safety and data capture.
Visitly Pricing
Visitly pricing varies according to the following plans:
- Starter Plan: $49/location/month
- Business Plan: $75/location/month
- Enterprise Plan: custom pricing
This pricing is intended for general budgeting purposes, as actual costs can vary based on number of users, selected feature tiers, and required integrations.
In addition to the base subscription costs, organizations should account for the following estimated expenses that are sourced from third-party websites:
- Hardware costs: $500-$3,000 upfront for tablets, badge printers, kiosks, and ID scanners.
- Hidden costs: include setup fees of $0-$5,000; integration charges of $500-$2,000; annual training refreshers costs of $500-$2,000
Disclaimer: Pricing references are based on publicly available official and third‑party information and industry benchmarks. Actual costs may vary.
Visitly Integrations
Visitly software integrates with a wide range of apps, including:
- Microsoft Teams Phone
- Slack software
- Webex Teams
- Google Chat
- Okta
- Microsoft Entra ID
- OneLogin
Who Is Visitly For?
Visitly is suitable for the following sectors:
- Manufacturing
- Transport and logistics
- Technology
- Construction
- Finance and government
- Healthcare
- Education
Is Visitly Right For You?
Visitly is suitable for businesses aiming to centralize secure visitor handling and enhance workplace safety. It automates check‑ins with customizable visitor flows, detailed visitor records, and professional badge printing. The platform also supports compliance requirements through digital document signing, watchlist alerts, and real‑time notifications.
Still not sure if Visitly is right for you? Contact our customer helpline at (661) 384‑7070 for further guidance.
Visitly Features
Customizable Visitor Flows
Visitly allows users to create fully customizable check‑in flows tailored to different visitor types, including contractors, guests, and employees. It provides options to add custom questions, capture essential documentation, and pre-assign visitor categories for compliance tracking.
Print Visitor Badges
The software delivers professional badge printing for all visitor types, ensuring instant identification and verification. It allows full badge customization, including photos, company details, visit purposes, and timestamps, to maintain security and branding consistency.
Visitor Log
The platform maintains a comprehensive, real-time digital visitor log that captures all onsite visits and relevant details. It provides advanced filtering, search, and reporting capabilities to track visitor patterns and ensure regulatory compliance.
Smart ID Validation
The system delivers identity verification through smart ID validation that automatically scans and verifies visitor identification documents. It flags invalid or expired IDs and maintains an audit trail, supporting compliance with organizational policies and enhancing the overall safety of the workplace.
Pros And Cons of Visitly
Pros
Enables pre‑registration for faster check‑ins
Offers evacuation alerts and emergency lists
Facilitates detailed visitor logs and compliance reporting
Supports identity validation and watchlist rules
Cons
It may offer limited badge font adjustment capabilities
The platform may offer limited dashboard customization options
Visitly Reviews
Total 29 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars28%
3
Stars3%
2
Stars0%
1
Stars7%
Share your experience
Sean C.
Farming, 51-100 employees
Less than 6 months
“clean UI”
Pros
It gets visitor management right without forcing you into a bulky system if that's not what you need. The facial recognition sign in works well, the interface is clean and simple to use and even the admin side works well. The pricing is reasonable too and compared with the other options we tested, this was a much better experience overall.
Cons
There really isn't much I dislike. The only frustration is that feedback seems to disappear into a black hole. They thank you and say they'll take it into consideration but then you never hear anything back even when the suggestion could be genuinely useful for us and for other companies dealing with the same issues. Still, there's very little I'd actually want changed so it doesn't take away much from how useful the product already is.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Sabrina S.
Hospitality, 11-50 employees
Less than a year
“we had the worst experience”
Pros
Getting started and using the software was easy enough but once administrative matters came up, it was nowhere near as clear or simple as the initial setup.
Cons
Customer support fell well below what we expected. Once we learned the service team was based in the USA, we decided to cancel our membership but even now no one has replied to our emails. We are no longer actively using the software because it no longer fits our needs and requirements yet membership fees continued to be taken from our account without any prior notice.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
2
Functionality
5
Emily H.
Hospital & Health Care, 101-500 employees
Less than a year
“frustrating lags”
Pros
Customer support gets back to us quickly which has been a real plus.
Cons
The machine stops working from time to time and that becomes a real problem with how many visitors we handle each day.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
5
Frequently Asked Questions
What language does Visitly support?
Visitly supports 13 languages including English and more.
Does Visitly offer an API?
Yes, Visitly software does offer an API.
Does Visitly have a mobile app?
No, Visitly software does not offer a mobile app.
What types of pricing plans does Visitly offer?
The vendor offers customized pricing plans according to different business needs. It offers a Starter Plan at $49/location/month, a Business Plan at $75/location/month, and an Enterprise Plan that provides customized pricing. This pricing is intended for general budgeting purposes, as actual costs can vary. In addition to the base subscription costs, organizations should account for the Hardware costs of $500-$3,000 upfront for tablets, badge printers, kiosks, and ID scanners and Hidden costs that include setup fees of $0-$5,000; integration charges of $500-$2,000; annual training refreshers costs of $500-$2,000. These estimated expenses are sourced from third-party websites. Get a customized Visitly cost breakdown for your business today.
Who are the typical users of Visitly?
The typical users of Visitly include sectors like manufacturing, transport and logistics, technology, construction, finance and government, healthcare, and education.
What level of support does Visitly offer?
Visitly offers support through email and form submission.
What other apps does Visitly integrate with?
Visitly software integrates with a wide range of apps, including Microsoft Teams Phone, Slack software, Webex Teams, Google Chat, Okta, Microsoft Entra ID, and OneLogin.