Witco Reviews

Pros

We rolled out the app across 18 buildings at the beginning of this year and the support team was excellent throughout all the behind the scenes testing. They were responsive and did their best to accommodate our change requests. The app is user friendly for both tenants and the admin teams managing it at each site. It also comes with plenty of features, including some we do not currently need but they can be switched on later if we decide to use them.

Cons

A few labels and sections could not be adjusted, since they were not customizable enough for the specific needs of our sites. It would also be helpful to have more detailed control over notifications in the future.

Pros

Having all these useful workplace features gathered in one app is really convenient and always within reach. I can book rooms, check mail and events and report incidents without jumping between different tools.

Cons

The Bluetooth requirement for unlocking doors is a bit inconvenient, since it has to stay turned on and that means keeping an eye on your phone battery.

Pros

Using this feels easy, with plenty of features available and everything brought together in one central place for on site activities.

Cons

You need to have a strong wifi connection to work properly which can be frustrating at times.

Pros

One of the best parts of this platform is its adaptability. It adjusts well to different needs and use cases which makes it a practical platform to work with.

Cons

Its mapping tools and the attendance feature still need some work. They are usable but there is definitely room for improvement in how they function.

Pros

It works well as a SaaS platform and covers the core needs reliably.

Cons

Honestly the pricing policy could be more flexible and clearer.

Pros

This helps avoid accidental double bookings so the business center doesn't get overcrowded and fewer mistakes happen.

Cons

A downside is that any feature changes have to be handled by someone from Witco.

Pros

Packed with features, it lets us bring all occupant services together in a single app.

Cons

Theres nothing major I can point out as a con.

Pros

Working with Witco on the smart parking integration for a major client in France, Covivio, turned out to be an excellent experience. They connected our solution efficiently and the end result was genuinely impressive. Inside the app, users don't get the feeling that they are switching between two separate platforms which creates a much better overall customer experience. That really helped strengthen our relationship with the client and we're very pleased with what was delivered. The whole integration process moved along well thanks to their team's proactive attitude and clear communication. I would absolutely recommend it as a partner.

Cons

One limitation with the integration at the moment is that users have to sign in both to the Witco app and to the parking management application the first time they use it. That said, this is something expected to be resolved as the integration continues to evolve and it is currently linked to the fact that our API is not yet fully developed.

Pros

It is easy to use, visually appealing and keeps things simple overall.

Cons

A few features still need improvement and it would be better if services like sports were better integrated so everything could be handled only through WITCO.

Pros

The app has a polished look and feel and the social network aspect makes the whole experience more engaging.

Cons

It would be even better if the tool offered more flexibility when it comes to settings and parameters.