YAROOMS

YAROOMS Reviews

Total 50 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

14%

3

Stars

4%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ND

Nisarg Dalal

Mining & Metals, 500+ employees

Less than a year

5.0
October 2024

clear UI

Pros

Real time data helps prevent mix ups and confusion and the interface doesnt take long to figure out how to navigate

Cons

I haven't run into any major issues. One improvement would be adding more detailed directions for people who don't visit the office often since finding a desk or meeting room can still be tricky. It would be useful to build this into the mobile app so it can offer directions based on a person's location or even simple guidance like showing an in office map from a specific entrance to the destination.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

RW

Ricardo Wolff

Mining & Metals, 500+ employees

Less than a year

5.0
October 2024

quick to figure out

Pros

Its interface feels very logical so getting around the platform is quick and easy.

Cons

If there's one thing that could be improved, it's the booking cancellation process which could be made a bit more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CP

Celine Pessiot

Information Technology and Services, 500+ employees

Less than a year

5.0
October 2024

user friendly booking

Pros

Using it has been going well and the way it visually shows increased availability is a real plus.

Cons

The building indicators could be a bit more visible, as they're slightly lacking in clarity.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

10

BG

Bertrand Gauthier

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
October 2024

everything you need in one place

Pros

Reservations, recaps, overviews, this has it all and covers everything I need.

Cons

I don't have any negative feedback at this point and hopefully it stays that way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR

Marie-Charlotte Roy

Medical Devices, 500+ employees

Less than 6 months

4.0
October 2024

colleague visibility is a real plus

Pros

Being able to see where coworkers are seated is really useful since it saves time and avoids having to look for them all over the place.

Cons

One limitation is that it's not possible to free up desks when people end up not coming in. A presence confirmation option would really help with that.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

8

JN

Jatin Nema

Mining & Metals, 500+ employees

Less than a year

5.0
October 2024

map view win

Pros

It lets me check desk availability and makes reserving a spot really easy, whether it's a one time booking or something recurring. The map view is also very helpful for seeing the seating layout which makes it simple to identify and find the right location.

Cons

It does exactly what I need and there's nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NI

Nathan Irving

Religious Institutions, 1-10 employees

More than a year

5.0
September 2024

Stellar support

Pros

This platform offers a broad set of capabilities, with an well thought out layout and features that are simple to use. On top of that the customer support team has been very helpful and responsive.

Cons

The price increase was disappointing. Our church was able to take advantage of the introductory rate but we were unhappy when the cost went up so significantly.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

10

AP

Adriano Pellegri

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
September 2024

helpful desk map

Pros

Getting started feels very simple. The office desk map is available right away and after booking, it only takes one click each day to let others know you are there. If you are newly hired, having a map with the names and faces of the people sitting nearby can be especially useful.

Cons

YAROOMS has been great so far and I can't think of anything negative to add in this section.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Susan Rumpsa

Furniture, 11-50 employees

Less than 6 months

5.0
August 2024

clear visual layout

Pros

One thing that really works well with this program is how simple it is to use. The visual layout for both of our locations makes it very clear which meeting rooms and company cars are available on any given day or at each site. It feels very user friendly and is easy to navigate.

Cons

Honestly I can't think of any downside... which probably says a lot in itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Maria Cuervo

Mining & Metals, 500+ employees

More than a year

5.0
August 2024

works well

Pros

It's always working the way it should and it's been incredibly useful for organizing my daily routine. Everything also feels super fast.

Cons

At this point, I honestly don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

GR

Gilles Ramjoie

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
August 2024

reliable scheduling

Pros

Everything about the feature set feels thoughtfully built, covering both room reservations and meeting scheduling without any hassle. The app has been dependable the whole time, with no technical problems on my end and the support team is quick to respond and genuinely helpful.

Cons

It's a really solid app overall though I'd still appreciate having more customization options to adapt it better to specific needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Mark Spikula

Oil & Energy, 500+ employees

Less than a year

5.0
August 2024

flexible booking with floor view

Pros

Having both an online portal and a mobile app is really convenient and the floor view makes it much easier to see the layout when booking a space.

Cons

One thing that's missing is the ability to search for a co worker or reserve and hold a workstation on someone else's behalf.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

6

AG

Alicec Gan

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
August 2024

Simple to manage

Pros

Right from the start, it feels very user friendly, with a clear interface that makes booking schedules flexible and simple to manage. It also makes setting rules for different groups uncomplicated so it can adapt well to a variety of needs.

Cons

This app works well overall but reviewing the classroom booking schedule on mobile devices can be difficult which makes access and management less convenient when you're away from a computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CR

Carol Robson

Hospital & Health Care, 500+ employees

More than a year

5.0
August 2024

YAROOMS review

Pros

So far we've had a great experience using this and the customer service has been excellent whenever needed.

Cons

Every now and then, a malfunction pops up that can interrupt things and take away from an otherwise excellent experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD

Robert Doku

Information Technology and Services, 500+ employees

More than a year

4.0
July 2024

user friendly interface

Pros

Booking through the visual interface feels very convenient.

Cons

The "Confirm Booking" step can be unreliable and doesn't always work consistently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

EP

Emily Pouliot

Mental Health Care, 51-100 employees

Less than 6 months

5.0
July 2024

Simplified room booking experience

Pros

Makes booking rooms feel very easy and the system was simple to navigate and use throughout.

Cons

There were a few features I never ended up using because they didn't really fit the kind of work I do though I can see how they might be useful in other industries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ZS

Zack S

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
July 2024

helpful office visibility

Pros

Having a clear view of who's in the office is really helpful especially when I'm trying to find colleagues for in person conversations. The photos and overall layout are clear and readable which makes the app pleasant to use.

Cons

Booking anything less than a full day can be a bit confusing at times. It would be better if half day reservations showed a partially grayed out photo or included a pop up alert to make that status more obvious.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

DM

Dawn Malcolm

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
July 2024

cancelling appointments is easy

Pros

Starting out at my organization, I was told I'd need to use YAROOMS to book rooms and I was honestly quite nervous about it at first. Thankfully, those worries turned out to be unnecessary. I've genuinely found it very simple to use for both booking and cancelling appointments and having booking confirmations along with clear ways to check what I've scheduled is excellent. I really can't point to any faults or make any criticism.

Cons

I don't have any complaints and I haven't had any negative experiences with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WM

Widiane Mendes

Hospitality, 1-10 employees

Less than 6 months

5.0
June 2024

clean design

Pros

Using this tool has been very convenient and the design is really well done.

Cons

So far, I haven't run into any issues although I should mention I've only been using this tool for two weeks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Marissa Caldwell

Civil Engineering, 500+ employees

Less than 6 months

5.0
June 2024

great experience so far

Pros

Booking my hotelling desk in it felt very easy from the start. The interface is super user friendly so I didn't need any training before using it. The office maps are especially useful when moving around a floor or trying to locate a newly reserved desk that I haven't used before.

Cons

Something I'd really like to see is the ability to rotate or change the orientation of the office floor map, not just zoom in and out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10