Yeastar Workplace Reviews

“solid integrations”

Pros

The devices they provide you with are very practical to use and the system's integration with our existing preferred meeting solution works really well.

Cons

I'd still like to see more flexibility when it comes to API integration with third party devices. It would also help to have different module options available to improve the customer experience even further.

“gave us a communication boost”

Pros

Having everything in one place is a big advantage with this software. It brings together email, instant messaging, voice calls and video meetings in a single platform so users can handle all their communication without jumping between different apps. That setup makes daily work more efficient, improves productivity and saves a lot of time.

Cons

One downside is the limited customization. Even though it offers a strong feature set some parts of the platform may not be as customizable as youd want. Users who need deeper customization or have specific preferences for layout, branding or workflows might end up feeling a bit restricted.

“reliable remote teamwork hub”

Pros

Using it has been a really positive experience because it's so simple to navigate and you can log in from virtually anywhere which makes it a strong fit for remote teams. It also connects well with business tools like Outlook, Salesforce and Google Calendar, helping simplify daily workflows and boost productivity. On top of that it offers solid security features so data and communication stay well protected.

Cons

Since it runs on a subscription model, it might not be the most budget friendly choice for every business.

“Easy to use platform”

Pros

Everything from the devices, platform, integrations, development team and commercial department have all been excellent.

Cons

We haven't run into any issues with the devices or the platform.

“strong support”

Pros

Yeastar really pays attention to what the market wants and continues improving the solution to match those needs. The partner support and online training are handled very professionally as well.

Cons

There aren't many issues with product itself, just some problems on our side.

“powerful feature set”

Pros

A big reason I enjoy using this app is the wide range of features it offers especially the strong professional integrations with tools like Active Directory, Exchange and Teams.

Cons

Our partners are also very happy with the guest management features and the automatic door lock system. Everyone only has good things to say, so no I dont have any complaints.

“handy booking capabilitie”

Pros

The service has been solid and the meeting room booking system works really well.

Cons

The downside is that the license can't be purchased through any distributor.

“constantly improving and reliable”

Pros

It covers most of what users typically need and the platform keeps getting better with ongoing improvements. On top of that issues are handled proactively and resolved with real urgency.

Cons

Something that still feels limited is the company preferences setup and customization, particularly when it comes to business specific settings.

“quick setup with MS365”

Pros

Setting everything up and then running this in our MS365 environment was very easy and the setup guide was simple to follow from the start.

Cons

An area that took a bit more effort was getting users outside our tenant adopted into the system since we wanted external users to have visibility on our tenant. It can be done but the initial instructions around that part felt a little limited. I understand the product is still evolving.

“user friendly platform”

Pros

Getting started with this system is easy. It feels simple to navigate and is very user friendly overall.

Cons

Everything has been quite pleasant to use so I really don't have anything to add here.