RedZebra

RedZebra

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Overview

RedZebra helps field service teams work smarter with centralized scheduling, mobile job tracking, and inventory visibility. It may take a bit of customization upfront, but the long-term gains are real. If you’re after a reliable UK-focused solution that fits your way of working, RedZebra’s worth checking out.

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Starting Price
Custom

RedZebra Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Management

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RedZebra Features

This module serves as a central repository for all customer-related data. It maintains detailed records of customer information, site locations, service contracts, and complete historical service data. This centralized database is crucial for providing consistent, high-quality service and enabling technicians to arrive on-site fully informed.

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The platform streamlines the financial workflow by generating professional invoices directly from completed jobs. This feature connects with customer and call data to ensure accuracy, helps reduce bad debt by tracking payments, and can link to your existing accounting system for seamless bookkeeping.

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RedZebra helps businesses gain full visibility over their inventory across multiple locations, from the main warehouse to individual engineer vans. This tool enables them to track stock levels, manage parts, and reduce lead times, increasing the likelihood of successful first-time fixes for better customer service.

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This feature helps businesses make informed decisions by analyzing operational data through a comprehensive reporting tool. Managers can utilize an extensive library of templates or build custom reports with visual charts and graphs to track key performance indicators and gain actionable insights into your business.

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Pros And Cons of RedZebra

Pros

  • User-friendly UI makes navigation easy

  • Helps businesses go paperless, reduce administrative work

  • Improves team communication and scheduling

Cons

  • Reporting feature can be improved

  • Inconsistent customer support

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Frequently Asked Questions

The vendor hasn’t provided details about API availability.

No, it doesn't offer a mobile app.

The vendor hasn't provided details about RedZebra’s integration capabilities.

RedZebra software is primarily available in English.

The vendor offers customized RedZebra price plans. This makes it suitable for businesses with different requirements. Get in touch for a tailored RedZebra cost estimate.

Typical users who benefit from RedZebra features are small to midsize service businesses in industries such as HVAC and refrigeration, fire and safety, catering equipment, and medical equipment.

RedZebra offers support through phone and email.