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Overview
ARCOS simplifies complex workforce coordination for large, asset-heavy industries, ensuring crews are deployed quickly and efficiently. Though initial onboarding can take time, the automation payoff is significant. If your organization faces delays or compliance headaches in crew scheduling, ARCOS is a practical, proven solution worth considering.
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Starting Price
Custom
ARCOS Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Reporting & Analytics
What Is ARCOS?
ARCOS is a mobile workforce management platform for critical infrastructure industries like utilities and airlines. It automates complex resource management challenges to improve operational efficiency and emergency response times. The software’s automated ‘Callout’ and ‘Crew Manager’ features enable businesses to mobilize qualified personnel significantly faster, ensuring service reliability and adherence to complex union rules.
This helps organizations reduce downtime, minimize costs, and enhance customer satisfaction during both routine operations and major events.
ARCOS Pricing
ARCOS Integrations
Who Is ARCOS For?
ARCOS is ideal for a wide range of industries and sectors, including:
- Electric
- Water and gas
- Airlines
- Critical manufacturing
Is ARCOS Right For You?
ARCOS is the right fit for large-scale, asset-intensive organizations in regulated industries where operational efficiency and rapid emergency response are paramount. Its standout capability is the automation of complex, rule-based crew callout and scheduling, a feature that is mission-critical for utilities and airlines governed by strict labor agreements.
If your organization struggles with manual crew assembly, compliance risks, and lengthy service restoration times, ARCOS provides a proven, purpose-built solution.
Still doubtful if ARCOS is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ARCOS Features
Automated Callout
This feature automates the entire process of assembling crews for emergency and unplanned work. It digitally contacts and mobilizes qualified personnel in minutes, automatically accounting for complex business policies, regulatory requirements, and union agreements to significantly reduce response times and grievances.
Crew Manager
Crew Manager provides a real-time, map-based view of all field resources, including internal crews, contractors, and mutual aid personnel. It replaces manual whiteboards and spreadsheets, allowing dispatchers to assign jobs, track progress, and reprioritize work through a centralized digital interface.
Mobile Workbench
This is a unified mobile application that connects field crews with the back office. It provides workers with all necessary job details, asset maps, and documents on their mobile devices, while also enabling them to capture and report real-time status updates.
Utility Insight
Utility Insight is an operational analytics tool that consolidates data from disparate systems like OMS and GIS into actionable, real-time dashboards. It provides stakeholders with shared, focused views of operations, enabling data-driven decisions to improve efficiency and reduce restoration times.
RosterApps
Specifically designed for the airline industry, RosterApps automates the complex scheduling of ground crews. It manages shift bidding, trading, and paid time off through an employee self-service model, ensuring adherence to intricate labor union rules and reducing administrative overhead.
Pros And Cons of ARCOS
Pros
Easy to download callout results
Real-time view of crew responses
Improves operational efficiency and safety
Cons
Roster views can be confusing
Mobile app UI sometimes lags
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Frequently Asked Questions
What level of support does ARCOS offer?
ARCOS offers support via phone and the customer portal.
What languages does ARCOS support?
ARCOS software is primarily available in English.
Does ARCOS offer an API?
The vendor hasn’t provided details about API availability.
Does ARCOS offer a mobile app?
Yes, it offers mobile apps for Android and iOS devices.
What types of pricing plans does ARCOS offer?
ARCOS price is customized depending on the unique requirements of different businesses. Get in touch for a tailored ARCOS cost estimate.
Who are the typical users of ARCOS?
Typical users who benefit from ARCOS features include businesses across various industries and sectors, such as electric, gas, water, airlines, and critical manufacturing.
What other apps does ARCOS integrate with?
The vendor hasn’t provided details about third-party integrations.