
AssetWorks Reviews
Total 9 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars22%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Rathish A.
Small Business, 11-50 employees
“Tracks lifecycle of assets
Pros
I like how it tracks the complete lifecycle of assets, that's probably its strongest feature. Being able to see when something is nearing the end of its useful life and needs replacement has been valuable for our planning.
Cons
What bothers me is having everything crammed into one database. It gets overwhelming and the system needs way too much upkeep. Plus there's a real lack of proper documentation or training materials to help you figure things out.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mohamed S.
Mid Market, 101-500 employees
“great for enterprise visibility
Pros
It gives me one central place to handle all company assets with complete control and visibility. The enterprise-level features are particularly great. I get detailed asset histories, user authentication controls and can easily track any changes made. What I love most is how it's digitized everything, cutting down on paperwork and organizing approval processes. The holistic view of inventory and asset movement across complex systems has been a game-changer for managing our enterprise operations.
Cons
The biggest challenge is that you need your data to be absolutely spot-on before implementation which means having proper asset classifications and location tracking already sorted out. The naming conventions and labeling have to be consistent across the board or you'll run into confusion later. Also setting up user permissions and approval workflows can get pretty complex especially when you're dealing with asset transfers between departments.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“easy to track progress
Pros
Really appreciate having everything in one place where I can see the big picture and strategically plan for expansion. The centralized dashboard makes it so much easier to track progress and identify opportunities for growth.
Cons
Certain customization options aren't included by default and require additional setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Soham M.
Mid Market, 51-100 employees
“everything in one place
Pros
I've been working with this for several months and it's been wonderful. The automation features are helpful and deployment couldn't be simpler. Managing and monitoring everything in one place has never been easier.
Cons
I honestly can't think of anything negative to say about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shwetank S.
Mid Market, 101-500 employees
“simple to manage
Pros
The digital asset lifecycle management is simple to handle and I love how we can leverage cutting-edge tech like remote barcode scanning.
Cons
Data saving and updates are pretty slow which can be frustrating when you're trying to work.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Eklovepreet S.
Enterprise, 500+ employees
“Centralized solution
Pros
Been using it for our company that has tons of physical assets like production plants, testing equipment, lab gear, you name it. What really impressed me was how it brought everything together into one integrated solution for planning and scheduling all our organizational assets.
Cons
The interface could definitely be more user-friendly particularly when you're dealing with equipment that doesn't fit standard categories. That's really my only complaint though.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
sharad c.
Enterprise, 500+ employees
“Flawless asset management
Pros
The complete asset lifecycle management is exactly what I needed. Having everything in digital format with barcoding and remote mobile functionality makes managing assets so much smoother and more efficient.
Cons
Integration with our existing ERP system is either non-existent or way too complicated to set up properly. Also there's no dashboarding feature which makes it really hard to create management reports for leadership presentations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Yazmin H.
Small Business, 11-50 employees
“Our go-to solution for handling contracts and managing payroll
Pros
I rely on this for handling contracts and managing payroll tasks
Cons
Alerts don't always trigger right away.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rovshan B.
Mid Market, 51-100 employees
“Logical Interface
Pros
Scrolling through everything feels natural. Data updates happen without any issues.
Cons
Can be pretty sluggish and saving data takes forever.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8