Total 16 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

13%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AP
Athira P.

Small-Business, 11-50 employees

5.0

Perfect for tracking money and reports

Pros

I love how easy it is to track the business flow here. They show the financial impact of transactions in detail and I can pull up any report I need right away.

Cons

Some of the more advanced features take a bit of time to master. In-built guidance would really help. Also, there are occasional bugs after updates but the team is usually quick to patch them up.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 1-10 employees

5.0

Keeps my clients in the loop

Pros

My favorite thing about Bridge LCS is that it brings everything together, freight, customs, invoicing, documents, all in one place. The interface is clean and real-time tracking has been a lifesaver for keeping our clients in the loop. Plus their support team is amazing, fast and actually helpful.

Cons

Some features do take time to learn at first, especially when you're setting things up. The training materials are helpful but having an in-app guide or video walkthroughs would make training new staff a lot smoother.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AA
Arshad A.

Mid-Market, 11-50 employees

5.0

Worth more than the price!

Pros

All the demanding features I need are available in Bridge LCS.

Cons

At first, I thought the price was too high but once I saw the potential of this software, I realized it's totally worth the cost.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

PS
poornima s.

, 1-10 employees

4.0

Keeps our tech skills fresh

Pros

The interface is simple and it has every option a logistics company could want, all in one software. They even pushed the latest ZATCA updates super quickly.

Cons

The product updates pretty often which pushes us to keep up with new tech trends. It can feel a bit challenging at first but it does keep us technically up to date.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JM
Jibin M.

Mid-Market, 11-50 employees

5.0

All in one solution!

Pros

It's customizable and packed with comprehensive functionality.

Cons

Honestly, there's nothing I dislike, it's all perfect! I love using Bridge LCS. It's super simple and really effective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

easy & powerful

Pros

There are lots of useful features: the dashboard, customer support tools and invoicing are all great.

Cons

Bugs sometimes pop up during updates but they get fixed pretty quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

5.0

Great tools

Pros

Bridge Bills is a reliable logistics software that's really easy to use.

Cons

We might run into some issues during updates but the support team always clears them up and fixes everything on time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RP
Rishikesh P.

Small-Business, 11-50 employees

5.0

Always fixed on time

Pros

Everything runs smooth and reliable. its user-friendly and if we run into bugs or issues, tickets get created automatically.

Cons

Sometimes during updates we face little issues but the support team gets them cleared and fixed right on schedule.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

HV
Hira V.

Small-Business, 11-50 employees

5.0

My top pick for shipping!

Pros

It's the most trusted logistics management software I've used. Tracking shipments is easier, the features are very good and customer support was excellent.

Cons

There are occasional bugs during updates but the team fixes them fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KS
Krishna S.

Small-Business, 11-50 employees

5.0

easy to use, interactive and flexible

Pros

The user interface is easy to use, interactive and user-friendly, so our team can use and get things done efficiently. It's also customizable and flexible enough to fit our unique business processes.

Cons

Occasional bugs pop up during updates but the team addresses them quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JK
Jeseena K.

Small-Business, 11-50 employees

5.0

Help is always there for me

Pros

Bridge LCS is a user-friendly, cloud-based shipping software that automates and align the whole shipping process smoothly. It has a lot of exceptional features that really help manage logistics operations.

Cons

The product gets updated frequently and sometimes I get a little stuck with the new or updated modules. But the support team is always there to walk me through or fix any bugs I run into.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

NB
Naseef B.

Mid-Market, 500+ employees

4.0

Listens and gets better

Pros

UI is very friendly and easy to use. It automates repetitive tasks and workflows like approvals, notifications and reminders.

Cons

Some of the newly released features can be less effective at first but the team improves them over time by taking our useful feedback.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

5.0

Easy to use, great support

Pros

This software is very easy to use. I've taught it to all my employees without any trouble. Their support team is always there to help us and whenever we ask, they handle it without any issues.

Cons

There are some recurring login issues for new users that affect us from time to time. I also feel like some features aren't as helpful because they weren't really discussed with us before being implemented.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

AV
Akshay V.

Small-Business, 11-50 employees

5.0

Saves us time and money!

Pros

Bridge LCS is a cloud-based logistics and freight forwarding software that helps manage shipping and transportation operations. It has a wide range of features but a few that stand out to me are: Job management: I can track everything from quotes to invoices. Customer management: It keeps all customer info and shipping preferences in one place. Document management: All my shipping documents are stored and accessible in one spot. Shipment tracking: I can track shipments in real time. Invoicing: Invoices are generated automatically and sent to customers. Reporting: I can run reports to track performance and make better decisions. It's a powerful, easy-to-use tool that saves us time and money.

Cons

I found a few bugs in earlier versions but when I contacted the support team, they resolved them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

Does it all from the cloud

Pros

I can easily manage shipments and finances, plus the operational and financial data are integrated. Tracking is solid, reports are helpful, the UI is beautiful and since it's cloud-based, there's no installation or maintenance hassle.

Cons

The mobile app is good but I wish it had some more features like the browser version does.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small-Business, 500+ employees

3.0

Good but needs better tracking

Pros

This software helped our company so much during the pandemic. Even working from home didn't slow our business down. The UI is designed so well that beginners can understand it easily.

Cons

Live tracking could use a little improvement. Other than that, everything else is good.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7