
CompanyCam Reviews
Total 17 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars12%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dianna E.
Small Business, 11-50 employees
“Helps me stay focused and disciplined
Pros
I really like how it helps me stay on top of multiple projects and keep everything organized. It makes managing everything so much easier.
Cons
When I click on a project from the list and hit back it takes me all the way to the beginning instead of where I left off.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Shane P.
Small Business, 11-50 employees
“I simply love it!
Pros
Well I am quite impressed with the AI features. I can speak and snap photos and it automatically organizes everything into a neat list, it saves me so much time and effort.
Cons
The AI functionality can be hit or miss though I understand it's still in beta so improvements are coming.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Sara G.
Sales & Marketing, 11-50 employees
“Perfect for both the Office and Field
Pros
The best thing about it is that I can access this from my phone or computer. The roofing crew loves how easy it makes managing projects and honestly, I am on the same page. The learning curve is pretty minor too and once you get going, everything feels smooth.
Cons
Well I have not found any downsides yet. We are really happy with how everything works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marisa F.
Small Business, 11-50 employees
“The Best field tool
Pros
I have used this tool for years across different companies and it's been the best. It creates a great communication link between field teams and office staff. Sharing photo galleries with customers through simple links saves them from downloading files which they love, also the checklist templates are perfect for training new staff and ensuring our service stays consistent. Customers always praise the detailed, annotated reports we provide.
Cons
Nothing really bothers me about this platform as they are constantly rolling out improvements and new features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MICHAEL W.
Small Business, 11-50 employees
“Makes job site audits a simple task
Pros
With it, it is simple to snap photos and get them uploaded. Plus being able to edit the images by adding notes is a nice touch too.
Cons
it does not seem to function properly on my iPhone or other Apple devices. Well it could be user error on my part or maybe my internet connection is not great enough, I am not really sure.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jasper C.
Marketing, 51-100 employees
“Amazing Tool to Capture Projects
Pros
The automatic address input feature always works best when setting up new projects. It saves me a lot of time especially when I am out in the field as a rep and it just really makes everything faster and more efficient.
Cons
Only downside was the initial learning curve when we first started using it but that did not last long.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Evida S.
Small Business, 11-50 employees
“Complete and user friendly
Pros
It's super simple for our roofers to use, I mean just a click, and theyre all set to go. Overall it is very user friendly and makes getting started a simple task.
Cons
CompanyCam doe not work with our existing ERP system which is the only cons I noticed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Adam V.
Not Specified, N/A employees
“Does the job though a bit costly
Pros
This software saves me lots of time with automatic geo tagging for all my photos and videos, no more hunting around trying to find stuff.
Cons
The annual plan costs $192 per user which feels a bit expensive for what we get. Mainly when it's something the whole team needs to access, it should not cost nearly that much. It seems a bit overpriced for the value.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
7
Anonymous
Small Business, 11-50 employees
“Awesome for photo tracking
Pros
I can easily track project progress by having everyone on site share photos of their work. it is also really helpful to get real time updates and stay on top of things without always being there.
Cons
There are some annoying glitches with the labeling feature that I find frustrating to deal with.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Sonja S.
Small Business, 11-50 employees
“Absolutely worth the cost!
Pros
The way we use this for projects has been fantastic. We snap photos before, during and after every installation with automatic time stamps. This tool has literally saved our company multiple times when customers tried to claim we damaged their property.
Cons
Sometimes it grabs the wrong address but thats really my only complaint
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rafael G.
Mid Market, 51-100 employees
“Unquestionably a great app
Pros
CompanyCam tool has really strengthened our contract system by letting us include authentic images and photos. It has made a huge difference in bringing originality to our processes and makes sharing visuals during contracting so much smoother. Plus having the ability to add images across all areas has been truly valuable.
Cons
The software could definitely be faster and more responsive when switching between different sharing functions as it feels a bit slow at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small Business, 11-50 employees
“So user friendly!
Pros
I really like how easy it is to navigate as everything is clearly organized and makes sense. What's great is that any technician can easily use it on the go and stay connected with the office. It makes communication and work much smoother.
Cons
Honestly there is nothing that bothers me about this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kate N.
Small Business, 11-50 employees
“Best way to store photos
Pros
The good thing is that I can easily access photos on this platform so both our office team and field workers are on the same page. The interface is simple to use and there are tons of features that help us document everything clearly. We can even mark up images, add tags and comments, flag important items and easily filter through everything.
Cons
I have not found anything to complain about yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“Quite impressed with this tool
Pros
I recently started using this system and I am impressed by how I no longer need to store all my photos on the company server. Plus saving images directly here is quick, easy and really convenient. Overall it has made managing everything much simpler.
Cons
Well I have only been using this for a few weeks but so far I have not faced any major issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“Proven useful for us
Pros
It works really well for construction projects and being able to upload job site photos and view the house scope online through the camera has been extremely useful for my workflow.
Cons
Nothing major that I count as a con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norm C.
Mid Market, 51-100 employees
“Great software for Site Reporting
Pros
CompanyCam software is incredibly easy for us to use. The interface is intuitive and user friendly, making it simple to navigate through all the features. We didnt need much time to get comfortable with everything, and now it feels like second nature. Its a smooth experience that doesnst overwhelm, which makes managing tasks so much easier
Cons
I feel like the only thing that could make this even better is adding a forms feature that you can easily read and access while on site.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Anonymous
Small Business, 11-50 employees
“Was pretty easy to get the hang of it
Pros
One thing I like a lot is that I can upload several photos from particular jobs to a shared server where the whole team can access and view them simultaneously.
Cons
The camera feature is a bit complicated when trying to move photos from the site to a regular business email. We often need to send photos directly to customers but the transfer process is not very simple as we expected it to be.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8