Last Updated
Overview
Elements XS offers users a GIS-centric asset and work management platform for utilities and local governments, offering a centralized hub for field operations. While the application can sometimes lag with low speeds, its seamless, real-time ArcGIS integration and no-code customization make it a powerful tool for digital transformation.
Overall Rating
Based on 12 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Elements XS Specifications
- Asset Management
- Work Order Management
- GIS Integration
- Permit Management
What Is Elements XS?
Elements XS is a GIS-powered field service and asset management software designed for utilities and local governments. It provides a unified platform to manage work orders, field operations, and asset maintenance, connecting office staff with mobile crews in real-time.
By integrating directly with Esri's ArcGIS, it uses maps as a central tool for visualizing work, tracking assets, and streamlining service delivery, helping to eliminate data silos and improve operational efficiency.
Elements XS Pricing
Elements XS Integrations
The software supports integration with various third-party systems and applications, such as:
- Nuvei
- Elavon
- Express Bill Pay
- Cogsdale
- eLation
- Muni-Link
Who Is Elements XS For?
Elements XS is ideal for a wide range of public sector industries, including:
- Government
- Energy and utilities
- Real estate
- Automotive
- Electrical
Is Elements XS Right For You?
If your field service teams struggle with disconnected systems, paper-based work orders, and manual processes, Elements XS may be a strong fit. It is designed to unify operations by leveraging your existing GIS data as a central foundation, eliminating data duplication and sync issues. Its standout feature is the ability to create highly customized, code-free workflows and forms, allowing you to tailor the system to your specific field processes without needing developers. This makes it ideal for organizations looking to digitize workflows and improve collaboration between office and field crews.
Still doubtful if Elements XS is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Elements XS Features
GIS-Centric Work Management
The platform connects directly to your Esri ArcGIS system in real-time, using maps as the single source of truth. This allows field and office teams to visualize work orders, track assets, and analyze data with live, map-based reporting without data syncing issues.
Asset Management
This feature lets users track any type of asset, manage work orders, and schedule routine maintenance from a single, centralized location. The system allows managers to log all associated costs for labor, materials, and equipment, helping to inform repair and replacement programs for field assets.
No-Code Customization
Element XS allows users to tailor the entire user experience without writing any code. Using drag-and-drop tools, project managers can create unlimited custom fields, forms, menus, and automated workflows to build an interface that perfectly fits your field service team's specific operational needs.
Citizen Request Management
Users of Element XS can manage all incoming citizen requests for issues like potholes, downed trees, or missed trash pickups. The system centralizes communication, allowing officials to create and dispatch work orders and track each request from submission to resolution while keeping the community informed.
Pros And Cons of Elements XS
Pros
Enables GIS field work
Easy maintenance tracking
Real-time work order creation
Cons
Interface layout is not centralized
Elements map lacks GPS feature
Elements XS Reviews
Total 12 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Government Administration, 500+ employees
More than a year
“Ideal solution for large businesses”
Pros
Elements is a simple software that offers great flexibility in tracking the data you need. There are no rigid modules you have to adapt your processes and data to. The direct integration with your existing GIS system makes everything much simpler eliminating the need for an additional ETL process.
Cons
If you are planning to create custom reports on your own, then you will have to learn it first. However once you get comfortable, the options for customization are endless.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Utilities, 500+ employees
More than a year
“Customer care is fantastic”
Pros
Elements XS team, the embedded GIS map and the filters are all great features. I am mentioning this because the value they provide is hard to sum up in just a few words. Overall they really enhance the experience.
Cons
Configuring XS4 Admin and Dynamic Data is a key feature that for now are missing. I hope they will add them soon.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Utilities, 500+ employees
More than a year
“Excellent software to enhance efficiency and services”
Pros
The features that have had the positive impact on us are Work Order Management, GIS Maps and Inventory Management. These have become integral to our daily business operations.
Cons
In my opinion the report function could be more intuitive. Also being able to export files to an xlsx format is essential for Provo Water Co. but it needs to be easier to manipulate.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Who are the typical users of Elements XS?
The platform is suitable for various industries and sectors, which includes government, real estate, automotive, electrical, energy and utilities.
What types of pricing plans does Elements XS offer?
Elements XS offers custom pricing, depending on your business needs and requirements. Reach out for a personalized Elements XS cost estimate.
What level of support does Elements XS offer?
The vendor offers tiered support via email, and live chat.
What other apps does Elements XS integrate with?
Elements XS integrates with systems like, Nuvei, Elavon, Express Bill Pay, Muni-Link, eLation, and Cogsdale.
What language does Elements XS support?
Elements XS primarily supports the English language.
Does Elements XS offer an API?
Yes, the platform offers RESTful API access.
Does Elements XS have a mobile app?
Yes, Elements XS has native mobile apps for both iOS and Android that support offline work.