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Overview
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Starting Price
Custom
Expert Market Specifications
Work Order Management
Scheduling & Dispatching
Mobile Access
Customer Relationship Management (CRM)
What Is Expert Market?
Expert Market field service software is an open-source platform that streamlines and automates tedious tasks for on-site teams. It enables quick task allocation, real-time data processing, and document sharing. The platform is commonly used for contact management, work order management, and customer relationship management (CRM) to optimize field operations and improve customer experiences.
Expert Market Pricing
Expert Market pricing is based as software-as-a-service (SaaS) model, with monthly fees based on the number of users. The average costs are as follows:
- Starting from $34/month (for up to three employees)
- Starting from $158/month (for up to six employees)
- Starting from $199/month (for up to ten employees)
Disclaimer: The price is subject to change.
Who Is Expert Market For?
Expert Market software is ideal for industries and sectors with a mobile workforce that performs services away from a central office, including:
- HVAC and plumbing
- Landscaping and cleaning
- Pest control
- Construction
- Utilities and telecom
- Real estate
Is Expert Market Right For You?
If your business is looking for a solution that can grow with you, Expert Market offers a highly scalable platform. Its core scheduling and dispatching capabilities are designed to handle an increasing number of work orders and technicians efficiently. As your business expands, the software helps maintain operational efficiency without a proportional increase in administrative overhead.
Still not sure about Expert Market? Contact our support team at (661) 384-7070 to book a demo.
Expert Market Features
This feature allows for the creation, assignment, and tracking of every job with ease from a centralized location. It digitizes and distributes work orders to field teams, ensuring a clear record of job details, customer information, and required equipment. This streamlined process helps to ensure timely job completion and efficient task tracking throughout the entire service lifecycle.
This software provides a robust digital calendar that enables managers to effortlessly schedule jobs and assign them to the most suitable team members. It also offers the ability to automatically notify your workforce about new assignments or any changes to their schedule. This capability reduces administrative burden and helps to ensure that technicians are deployed as efficiently as possible, minimizing travel time and maximizing productivity.
With dedicated mobile applications for both iOS and Android, your field team can access vital information from anywhere. Technicians can view customer details, job histories, and product information on the go. The apps also empower them to manage workflows, capture signatures, take mobile payments, and create digital invoices on-site, which helps to bridge the gap between office and field operations.
Expert Market features a suite of real-time dashboards and comprehensive reports designed to help you track key performance indicators (KPIs). Managers can monitor job progress, analyze team performance, and identify any bottlenecks in the workflow. This powerful data is crucial for optimizing resource allocation, making informed business decisions, and identifying trends to improve overall service quality.
Expert Market helps to significantly improve customer engagement through automated notifications and updates regarding service appointments. This functionality ensures that customers are always informed about their service status, from scheduling confirmation to technician arrival. The result is a more professional and transparent service experience, which reduces the number of inbound inquiries and leads to higher customer satisfaction.Book an Expert Market demo to learn more about its features.
