Total 14 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

21%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P
Paul

Construction, 101-500 employees

More than a year

5.0

Smarter and faster

Pros

It was surprisingly easy to pick up and it fits right in with our ISO 9001 documentation. I was impressed by how quickly our team, even those without IT experience, got the hang of it. The support team has been amazing and they are always ready to help. It made switching from outdated paper forms to a digital system easy and now our data collection is faster, clearer and way more accurate.

Cons

I had to figure out the system on my own but it is pretty logical and support is always there when I need help.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

9

T
Tamara

Construction, 500+ employees

More than a year

5.0

Great fit for Procore integration

Pros

Setting up a Procore integration with GoFormz was very easy for me! The process was simple and customer support was there whenever I needed assistance.

Cons

Reporting works well but I really wish we could generate reports based on custom fields. That would make things a lot easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
James

Construction, 101-500 employees

More than a year

4.0

My experience using GoFormz

Pros

GoFormz is a super flexible and customizable app that has helped improve efficiency and reduce paper waste in our operations. It has made standardizing our documentation so much easier.

Cons

The pricing can get pretty high, especially when a large number of users are needed.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

9

A
Amanda

Public Safety, 51-100 employees

More than a year

4.0

Quick to learn

Pros

Learning to use GoFormz was incredibly simple and I love how well it integrates with other software. Their customer service is top-notch! and the team are always quick to jump in and help whenever we need it.

Cons

It is a small thing but sometimes we run into issues with workflows between different software programs. Luckily, the customer service team is always quick to jump in and help us sort things out!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

K
Kyeshuan

Retail, N/A employees

More than a year

5.0

I love it

Pros

Switching to GoFormz was a game-changer for me. Going paperless improved my workflow, reduced delays and made distributing forms simple. The high level of customization when creating forms is a huge plus. I also love how it connects with third-party apps like Dropbox and Google Drive, making everything even more seamless.

Cons

I would love to see more upgrades that improve the offline functionality of GoFormz. That would make it even more useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Autumn

Cosmetics, 1-10 employees

Less than a year

4.0

Definitely worth trying

Pros

The interface is super easy to use and the software itself is packed with great features that make my work more efficient.

Cons

There are occasional glitches here and there and I wish there were more customization options.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Marketing and Advertising, 500+ employees

More than a year

5.0

Simple yet powerful solution

Pros

The AI-powered forms work great for business tasks and surveys. There is no complicated setup, just subscribe and start using it right away. The 30-day free trial gives plenty of time to try out all the features. I also like that it has AI tools for auto-writing, fixing typos and checking grammar. Security is strong since I can log in using my Google or official account. Plus, the e-signature feature makes things even easier.

Cons

Honestly, there is not much to complain about since it offers all the features I need at a reasonable price. The UI could use a little improvement but overall it is well worth the cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

T
Tomm

Facilities Services, 1-10 employees

More than a year

5.0

Perfect solution for industrial form needs

Pros

The support team really helped me create forms that our technicians can easily use in the field. Now, reporting back to customers is much more streamlined.

Cons

It would be great if formulas were more automated or easier to select, especially for those who are not as tech-savvy when building templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z
Zubin

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

5.0

Time-saving & cost-effective tool

Pros

It is incredibly flexible and I love the logic behind form-building. The support team is fantastic, always accessible and ready to help.

Cons

So far, I have no complaints about the product or the support. The pricing also seems fair to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andrew

Government Administration, 11-50 employees

More than a year

5.0

Well-rounded & budget-friendly

Pros

I depend on customization, excellent customer support and mobility features the most and GoFormz does a great job providing all three!

Cons

It would be really helpful if we could test out some of the more advanced features before committing to a higher-priced plan.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Amanda

Maritime, 11-50 employees

Less than 6 months

5.0

Impressive tool

Pros

GoFormz is really easy to pick up and the help site is great, I could find most answers myself, which was a big plus. Being able to auto-fill forms from a data source has saved me so much time.

Cons

One thing that can get frustrating is when I try to delete a field. If I have the "Add New Field" section open while working, I have to switch to the "Template Field" section to permanently remove it. That process can get a little confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

W
William

Religious Institutions, 1-10 employees

Less than 6 months

5.0

High-quality solution

Pros

Uploading and customizing my documents is simple and fast, which helps me work more efficiently.

Cons

My least favorite part is editing a form because it creates a new public form link and I have to remember to send the updated link to everyone. Unfortunately, I sometimes forget which causes issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

B
Becca

Online Media, 11-50 employees

Less than 6 months

5.0

Overall nice tool!

Pros

It has helped our company cut down on paper use by allowing us to integrate electronic signatures.

Cons

I wish there was an automatic way for a public form requiring an e-signature to be sent to customers. Right now, doing it manually takes up too much time for something we use every day.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

4

J
Jenna

Hospital & Health Care, 101-500 employees

Less than a year

5.0

Custom forms made easy

Pros

Everything is easy to use and the customer service is fantastic. Whenever I have questions, I get quick responses.

Cons

I had to buy extra submissions for public forms, which was an unexpected cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10