InSitu Sales Reviews
Total 30 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars7%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Wholesale, 1-10 employees
Less than a year
“A Partnership That Keeps Improving”
Pros
It's the best for managing and generating sales.
Cons
It took some time to input and connect all our data.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Food & Beverages, 11-50 employees
Less than 6 months
“Very flexible tool”
Pros
It's easy to use, customizable and has a lot of options.
Cons
You need to have a good tablet (with a high-speed processor) to keep the buffering time down. We have over 3000 items and with our old tablet it was slow.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
5
Functionality
6
Food & Beverages, 11-50 employees
More than a year
“Tailored for the way we work”
Pros
The customer service is outstanding and the support team really cares about making sure the software does exactly what I need. I love that I can customize things to work the way we do business. And honestly the price just can't be beat.
Cons
Making certain changes in the software can take a while. I'd like more personal training on how to use the new features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Food & Beverages, 1-10 employees
More than a year
“Feature-Rich with unmatched support”
Pros
I like how easy everything is. The customer service is very good and the price is right.
Cons
I guess its quite difficult to use at first but once I got started it was a pleasure to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 1-10 employees
More than a year
“Best for boosting sales”
Pros
It was easy to use and set up. The customer service is very responsive and helped us customize things for our company's needs. I also love that they communicate in both English and Spanish. The monthly fee is totally reasonable.
Cons
I'd like to see more features but they update and improve the app constantly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Food & Beverages, 11-50 employees
More than a year
“Works even without internet”
Pros
My salespeople needed software that works offline and can upload later. They travel a lot and don't always have internet, making a client wait for spotty service was unprofessional. This system is easy to use and works anytime, anywhere for a salesperson on the go.
Cons
There were occasional issues with invoices failing to import into QuickBooks so we had to keep an eye out for that.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Automotive, 11-50 employees
More than a year
“easy to use with great features”
Pros
It's very easy to use, syncs with QuickBooks and has so many useful features like routing and customer geolocation.
Cons
Every aspect of the app is good. I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 1-10 employees
More than a year
“simple, but best on iPhone”
Pros
The software is user-friendly and easy to use. I love it!
Cons
The app works better with iOS (iPhone). The Android version isn't the same.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Wholesale, 1-10 employees
More than a year
“easy to use but updates don't always work well”
Pros
It easily integrates into QB and customer service is always willing to help.
Cons
Several needed updates cause hiccups in our daily routine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Food & Beverages, 11-50 employees
Less than a year
“saves us from typing twice”
Pros
We used to have to re-enter all the orders into QuickBooks. Now the sales reps just put them in themselves.
Cons
No cons to mention.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8