Environmental Services, 1-10 employees
Less than a year
“Didn't provide any help”
Pros
At first, support was available but later we were ghosted!
Cons
There are so many problems such as syncing problems, duplicate customer entries and duplicate payments, support has not been helpful in addressing these issues for us.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
2
Functionality
4
Information Technology and Services, 11-50 employees
More than a year
“Customizable but quite outdated”
Pros
We liked that it was customizable to meet our needs and the ability to add maintenance agreements made them easy to view.
Cons
The design of it feels outdated and we would like a better option for scheduling installations clearly as well as more modern GPS features to track our technicians. While these features are available, they are not as advanced as we had hoped for.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6