Last Updated
Overview
Intuit Field Service Management offers robust tools designed to streamline field operations, significantly boosting efficiency and customer satisfaction. While its mobile app can be slow sometimes, its powerful scheduling capabilities and deep integration with QuickBooks make it a compelling choice for service businesses.
Overall Rating
Based on 2 users reviews
2
Rating Distribution
Positive
0%
Neutral
50%
Negative
50%
Starting Price
Custom
Intuit Field Service Management Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is Intuit Field Service Management?
Intuit Field Service Management software is a comprehensive software solution engineered to empower service businesses with streamlined operations and enhanced control over their field workforce. This platform helps dispatchers efficiently manage and reassign tasks, allowing for rapid adjustments to schedules. It also provides field technicians with essential equipment service data, which contributes to improved first-time fix rates by ensuring they have critical information before arriving at a job site.
Intuit Field Service Management Pricing
Intuit Field Service Management offers the following pricing plan:
- Standard: Starting from $35/user/month
Disclaimer: The pricing has been sourced from third-party sites and is subject to change.
Intuit Field Service Management Integrations
The Intuit Service Management software supports integration with multiple systems and platforms, such as:
- QuickBooks
- Google Maps
Who Is Intuit Field Service Management For?
Intuit Field Service Management is ideal for a wide range of industries, professionals, and sectors, including:
- HVAC services
- Plumbers
- Electricians
- Medical equipment
- IT professional services
- General trades
Is Intuit Field Service Management Right For You?
If a business seeks to centralize its field operations and seamlessly integrate them with existing financial management systems, Intuit Field Service Management presents an ideal choice. Its user-friendly interface and robust Intuit Field Service Management features, including efficient scheduling, real-time tracking, and wireless work orders, empower service businesses to significantly enhance productivity.
Still doubtful if Intuit Field Service Management is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Intuit Field Service Management Features
Quickly Shuffle Schedules
This feature empowers dispatchers with a comprehensive dashboard displaying technician work orders, location, and status. Reassigning and rescheduling jobs becomes effortless; simply drag and drop work orders to a new technician when delays occur. This streamlines operations, ensuring efficient task allocation and minimizing downtime.
Equipment Service Data
Technicians gain access to vital customer, contact, and equipment service history before starting a job. This valuable information at their fingertips ensures they arrive prepared, diagnose issues accurately, and resolve problems on the first visit. Higher first-time fix rates lead to increased customer satisfaction.
GPS And Mapping
Integration with Google Maps enables precise tracking of field workers and easy location of customer sites. The ability to quickly rearrange work orders based on real-time location minimizes travel time, allowing technicians to complete more jobs daily. This optimizes routes and boosts overall productivity.
Work Overview
Gain comprehensive visibility into each technician's activities, including job status, duration, arrival time, and travel time. This real-time overview allows for immediate monitoring and quick adjustments. Viewing and editing job details with a single click ensures proactive management of field operations.
Wireless Work Orders
Eliminate cumbersome paper processes by utilizing the mobile app on Apple and Android devices. This digital transformation provides immediate access to work order details, technician schedules, and customer history. It facilitates faster rescheduling and smarter decision-making directly in the field, enhancing control and efficiency.
Pros And Cons of Intuit Field Service Management
Pros
Integrates well with QuickBooks for easy data syncing
Strong scheduling with drag-and-drop and GPS tracking
Mobile app lets techs manage jobs and payments on-site
Cons
Payments and customer data syncing needs improvement
May form invoice duplicates after several months
Intuit Field Service Management Reviews
Total 2 reviews
2
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars50%
2
Stars0%
1
Stars50%
Share your experience
Environmental Services, 1-10 employees
Less than a year
“Didn't provide any help”
Pros
At first, support was available but later we were ghosted!
Cons
There are so many problems such as syncing problems, duplicate customer entries and duplicate payments, support has not been helpful in addressing these issues for us.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
2
Functionality
4
Information Technology and Services, 11-50 employees
More than a year
“Customizable but quite outdated”
Pros
We liked that it was customizable to meet our needs and the ability to add maintenance agreements made them easy to view.
Cons
The design of it feels outdated and we would like a better option for scheduling installations clearly as well as more modern GPS features to track our technicians. While these features are available, they are not as advanced as we had hoped for.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Frequently Asked Questions
Does Intuit Field Service Management offer an API?
Intuit Field Service Management integrates with QuickBooks Online, which offers an API for developers to create applications for their QuickBooks Online Company.
What level of support does Intuit Field Service Management offer?
Intuit Field Service Management provides 24/7 technical support. Customers can reach the support team via phone or through live chat.
What other apps does Intuit Field Service Management integrate with?
Intuit Field Service Management integrates seamlessly with various platforms, including QuickBooks and Google Maps.
What language does Intuit Field Service Management support?
Information about the languages it supports is not available.
What types of pricing plans does Intuit Field Service Management offer?
Intuit Field Service Management price plan starts at $35 per user per month. You can request an Intuit Field Service Management cost quote tailored to fit your business needs and budget.
Who are the typical users of Intuit Field Service Management?
Intuit Field Service Management suits many industries and professionals such as HVAC services, plumbers, electricians, medical equipment providers, IT service professionals, and general trades.
Does Intuit Field Service Management have a mobile app?
Yes, Intuit Field Service Management provides a mobile app compatible with Apple and Android phones and tablets.