
iTrade Reviews
Total 5 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jessica
Information Technology and Services, 1-10 employees
Less than a year
“Simple for the whole team, needs better scheduling messages
Pros
The system is really simple for everyone. It's easy to use, simple to navigate and my team out in the field has no trouble operating it.
Cons
I'd love a "back to today" button in the scheduler and a way to leave notes that span multiple days. Right now I have to use tasks to write things like "School Holidays" so the team knows a park will be busier than usual.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Peter
Electrical/ Electronic Manufacturing, 1-10 employees
More than a year
“User-friendly and adaptable
Pros
Love how user-friendly it is and that we can adapt the setup to match how we work, from business templates to pricing and quotes. It's also great being able to watch a job's progress throughout the day.
Cons
We'd really benefit from a proper workshop stock management feature to track what materials we have on hand.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Mark
Electrical/ Electronic Manufacturing, 11-50 employees
More than a year
“Easy to navigate with great quotes
Pros
It's very easy to find your way around both the desktop program and the mobile app. The quoting feature is fantastic and lets me get quotes to my customers faster than ever.
Cons
When you're creating an invoice for a project, you have to scroll to see the total price which isn't ideal. Also when setting up a task, I wish the expiry date would automatically default to a date after the event itself.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Helen
Electrical/ Electronic Manufacturing, 11-50 employees
More than a year
“Always find what I need
Pros
So easy to use. I can always find what I need without getting lost in the system.
Cons
Honestly I can't think of a single thing I don't like about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamie
Construction, 1-10 employees
More than a year
“Genuinely simple with powerful features
Pros
It's genuinely simple. A lot of software claims to be but this is the easiest one I've found. It's easy to navigate, looks clean but still has powerful features when you need to dig deeper. It does everything we need it to do and actually saved us from having to hire an admin person.
Cons
The only limitation is that there's no app for Windows Mobile only for Android and iOS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8