KloudGin Field Service Reviews

“user friendly”

Pros

We love the GIS integration with it. The system is user-friendly on both mobile and browser platforms and the team is always supportive of our needs.

Cons

There is no planning schedule module , work orders only appear in calendar view once scheduled. A planning calendar and the ability to drag and drop documents from a computer would be helpful.

“i really liked it”

Pros

Genuinely, we value their custom development and design team.

Cons

Dashboarding and reporting are lacking and need significant improvement.

“comes recommended by us”

Pros

Really like that it provides the ability to audit work orders to verify billing accuracy.

Cons

There are occasional disruptions in data flow into Intacct.

“Great customer service”

Pros

The Field Service Suite is highly adaptable for short and long cycle work orders, periodic inspections and digitized surveys with photo attachments in the field. It works offline which is essential in areas with limited LTE service. Their functional and technical teams are knowledgeable and easy to partner with during implementation and we really liked that.

Cons

Everything was well executed and implementation should proceed without any issues.

“App is amazing!”

Pros

Its very user-friendly, performs as designed and offers great customer support.

Cons

We would love to see more GIS features and options added.