LogiNext On-Demand

LogiNext On-Demand Reviews

Total 67 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

51%

4

Stars

40%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AG

Ashwani goyal

Warehousing, 500+ employees

More than a year

5.0
February 2019

real-time fleet tracking helps!

Pros

The software gives me real-time tracking along with frequent updates on my fleet's movements. It's also pretty convenient to carry around, the battery lasts a long time and the overall cost feels more affordable compared to other options.

Cons

Connectivity can be spotty in remote areas sometimes but its a good software overall, no major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Logistics and Supply Chain, 500+ employees

More than a year

5.0
December 2018

Great for us

Pros

Wireless devices and reverse logistics work well for small shipments. It also provides real-time tracking so it's easy to monitor packages without waiting on updates.

Cons

Nothing, i found nothing wrong with it,

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TT

Tal Tomer

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
November 2018

saves time!!

Pros

This tool has been really helpful for cutting down on manual work and optimizing how the company uses its resources. It feels built for speed so you spend less time on repetitive tasks and more time focusing on what matters.

Cons

There's still plenty of room to expand customization options and strengthen integrations. A bit more flexibility there would make it fit different setups even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JH

Jim Hanson

Package/Freight Delivery, N/A employees

More than a year

4.0
July 2018

great tracking and efficiency reports

Pros

Working at a large company, we run into the same headache with drivers handling supplies, deliveries and route planning without solid technical support. It has been a lifesaver here, it tracks everything and generates efficient reports so our teams can stay aligned and run more smoothly. Since rolling it out, we've also seen a noticeable drop in wasted, redundant time.

Cons

Compatibility isn't perfect with every system we use. We've had a couple of hardware/software incidents along the way. There's also occasional trouble when multiple people try to view the same report... sometimes it even logs someone out unexpectedly. Also, frequent updates can occasionally introduce new issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

VK

Vishal Khamkar

Not Specified, N/A employees

Less than 6 months

5.0
July 2018

real-time tracking value for business

Pros

Real-time tracking feature is the part I appreciated the most since it genuinely added a lot of value to my business. It helps me stay on top of what's happening without any delay.

Cons

I haven't come across anything negative so far. I'm pretty happy with basically all the features and overall it feels like a 10/10 product to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS

Bharat Sharma

Not Specified, N/A employees

Less than a year

5.0
July 2018

Clear field dashboard

Pros

Dashboard is my favorite part, it helps me quickly understand what's happening out in the field. Customer support has also been excellent... whenever I ran into an issue, their team was available 24/7 and helped resolve it.

Cons

No real complaints. Their team has been there every time I needed assistance and I haven't faced any issues worth calling out yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Divya S.

Not Specified, N/A employees

Less than a year

3.0
March 2018

Good one

Pros

This software is a solid option for the logistics industry, mainly as a route optimization tool. The optimization engine performs quite well and I really appreciate the good API integration along with the dashboard that makes it easier to track things.

Cons

Mobile app still needs work particularly the iOS version. Features such as grouping orders aren't available on iOS even though they exist on Android. Also, the geofence master option could use some improvement.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5

PJ

Prateek Joshi

Not Specified, N/A employees

Less than 6 months

4.0
March 2018

fast trip creation and alerts

Pros

Trip creation is easy, whether I'm setting it up from the web portal or the mobile app. Trip notifications land exactly when they should and the ETA details are clearly defined and generally accurate. Support is also easy to reach... phone and email both work. Also, the device feels truly rugged, mounts securely and the battery life holds up well.

Cons

Once a trip has started, there's no option to modify the route so you have to plan the fixed route for each trip ahead of time. If there's any diversion, the tracking and shipment ETA can fall apart. It's best suited for road shipments.. handling shipments via other transport types feels a bit more tiring.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GS

Gurpreet Singh

Not Specified, N/A employees

Less than 6 months

4.0
March 2018

Live tracking is amazing

Pros

Covers a lot of things we actually need... auto route planning, dispatching and live, accurate tracking. We're using it mainly for route planning for beverage products and it's been really valuable overall. The pricing feels worth it for the features you get and the interface is easy enough for our team to use without much hassle.

Cons

Could be better overall but I dont have any major drawback to report

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Retail, N/A employees

Less than 6 months

4.0
March 2018

fast route optimization

Pros

Route optimization is a really useful feature in this system. The underlying algorithm runs pretty quickly and the statistical model you've implemented behind the scenes is genuinely impressive.

Cons

The conditions and parameters you can set are fairly limited, likely because this is a POC. Once it's fully customized for our needs, I expect the experience to feel a lot better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

MC

Mayur Chhabra

Food & Beverages, 101-500 employees

Less than 6 months

5.0
March 2018

geofencing and digital POD wins

Pros

Location mapping with geo-fencing, E PODs and solid digital sign-off with full traceability of the goods are the standout benefits I'm getting from this software. It's helped me manage the existing fleet inventory more effectively which translates into faster T.A.T.s and a higher number of trips. There also seems to be a clear upside in increasing the utilization of the current fleet without having to invest in new vehicles.

Cons

Platform works well for digital PODs and tracking but there are still some gaps when it comes to overall cost effectiveness. Route planning needs to be more impressive to close that loop. Also, once the rollout starts, getting the staff properly involved is crucial, without that ownership, the project won't reach its full potential.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

BSA

Balvinder Singh Arora

Retail, 500+ employees

Less than 6 months

4.0
January 2018

So convenient to use

Pros

This app feels easy and self-explanatory so there's very little confusion when moving to the next step, at each screen you basically only have two options, Next or Raise a concern. It's easy to understand from the FE level and it also comes with solid features to control and monitor activities.

Cons

There's room to improve the KM running and the report-fetching tool. If we need route plan details after a FE visit, it should show a more detailed map and KM run, similar to how Uber makes it easier to validate. Right now, when there's no network connection during the trip, it displays a straight-line travel path and approximate kilometers which ends up being misleading.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BK

Bhole Khanna

Retail, 500+ employees

Less than 6 months

5.0
January 2018

easy to handle

Pros

A standout for me is how flexible it is... everything can be customized to fit different needs. It also includes live tracking and monitoring, along with detailed route analysis and route planning which is genuinely one of the best parts of the system.

Cons

Data syncing isn't consistently on time and that delay is already being flagged to the relevant team. It would be better if customer service had a dedicated division and could respond in real time for support when issues come up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

PG

Pramod Gaikwad

Logistics and Supply Chain, 500+ employees

More than a year

5.0
October 2017

Gives timely updates

Pros

It gives timely visibility to both the client and the one using it. The load-building functions are really helpful for completing load details and the vehicle notifications keep me updated. Also, the Play Store app access lets me log in and manage things from anywhere.

Cons

Technical team didn't handle the vehicle installation properly and it ended up burning the vehicle wiring.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RY

Rohit Yadav

Retail, N/A employees

4.0
April 2017

Solid performance

Pros

The app has been running reliably for me and overall performance feels consistent. It handles daily tasks without much fuss and the experience stays smooth as I keep using it.

Cons

Nothing major stands out as a dealbreaker. A couple of smaller details could be improved but they haven't affected my usage enough to lower the rating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NG

Nilesh Ghule

Logistics and Supply Chain, N/A employees

4.0
April 2017

very reliable

Pros

Performance has been steady and dependable and the app does what I need without constant hiccups. The overall usability feels consistent and it supports daily use well.

Cons

I haven't run into anything major that blocks my usage but I'd still like to see a bit more polish in some smaller areas.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BR

Bharat Radhakrishnan

Retail, N/A employees

4.0
April 2017

feature-set is incredible

Pros

Its performance feels quite dependable and the overall feature set is genuinely useful day to day. Everything works as expected and the app doesn't feel cluttered or hard to manage which makes it easier to keep using regularly.

Cons

Occasionally, a few areas could use more refinement but nothing major is blocking day-to-day use. A bit more polish around certain details would make the experience even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

M

Mandeep

Transportation/Trucking/Railroad, N/A employees

5.0
April 2017

I recommend it

Pros

My overall experience has been dependable and the app feels like a solid choice for what it's supposed to do.

Cons

Have got no real complaints so far, everything has been easy and consistent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RN

Rathish Nair

Logistics and Supply Chain, N/A employees

5.0
April 2017

excellent workflow and outcomes

Pros

Whole experience has been consistently strong... everything feels well put together and the results are exactly what you'd expect. The workflow stays organized and it's been reliable from start to finish.

Cons

Got no major issues to report, it's been working smoothly overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VB

Vijay Bhatia

Food & Beverages, 11-50 employees

Less than 6 months

5.0
March 2017

Makes work easier

Pros

Overall, the app has been working really well for me, navigation feels easy and the experience stays consistent across different tasks. Everything responds quickly and the layout makes it easy to find what you need without extra hassle.

Cons

There aren't any real issues I can point out at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10