Maidily Reviews

“Reliable solution with a top-notch team

Pros

I love how simple the system is to use, from the initial setup to everyday tasks. The fact that it was designed by someone who owns a cleaning company makes a huge difference because it feels perfectly suited to industry needs. Plus, the customer service is outstanding.

Cons

This is an excellent solution for a cleaning business and I appreciate that they are open to feedback and actively implement good suggestions. I didnt have any issues.

“Maidily team for the win!

Pros

The sales and account management representative assigned to me was incredibly friendly and easy to work with. I truly enjoyed every interaction with her.

Cons

I have not run into any problems on my end. While it costs a little more than I initially planned to spend, the value it provides makes it worth it.

“Small business friendly

Pros

It is extremely user-friendly and the well-structured interface made my onboarding experience completely easy. It is the ideal tool for small businesses that are just getting started in the cleaning industry.

Cons

I would love to see a digital signature feature added, allowing clients to sign service agreements for quotes before work begins.

“Smart Investment with the best features

Pros

The user interface is simple to use and has a sleek, clean design. The platform is packed with features and after researching similar products, I realized that many competitors charge extra for fewer capabilities.

Cons

I think the platform could be improved with better marketing analytics and built-in campaign tools. It is great that text and file messaging features are already in development. A small update to show independent contractor invoices as paid would also be a helpful addition.

“Smooth integration

Pros

I like that I can integrate Airbnb, VRBO, and other platforms directly into the calendar. This feature makes scheduling so much more efficient.

Cons

The system feels very slow and lacks key features, such as a quoting tool and the ability to retain customer details like the number of bedrooms and bathrooms.

“Simply outstanding

Pros

Right now, I am really liking the batch invoicing feature, along with the ability to add recurring jobs with past start dates. It adds a level of flexibility that is incredibly useful.

Cons

The working time is restricted to nine hours and there seems to be an issue with job duration settings.

“Easy to use

Pros

I appreciate how the software keeps evolving with new and improved features. It is easy to operate and I like that I can customize my own content. The layout is well-structured and visually appealing.

Cons

There is only one person assigned to assist customers and any modifications need to be emailed and forwarded to the software team for execution, which can take a few weeks to process.

“Smart and digital

Pros

Having scheduling, invoicing and time tracking all in one place makes my workflow so much more efficient. This setup has truly been a game-changer for managing my daily tasks.

Cons

I was unable to schedule customers who live near each other because the system did not recognize that they were in the same building. However, the team is already working on a fix for this issue.

“No complaints yet

Pros

I find the software incredibly smoothand easy to use. The customer service is also excellent. I am still exploring all its features, so I will share a more detailed review as I continue using it.

Cons

So far, I have not faced any problems. Since I am still new to the platform, I do not have much else to say at this point.

“Best app for cleaning services

Pros

It is incredibly useful, fast and easy to work with. I love how much time it saves thanks to its automation features, which streamline so many tasks.

Cons

Everything has been great and the team is incredibly supportive. They made the entire integration process smooth and effortless.

“Highly satisfied cleaner

Pros

I am a professional cleaner with little experience using software, so I truly appreciate how convenient and simple this is to use. Everything is easy to understand and manage and I cannot emphasize that enough. I highly recommend it to both beginners and experienced software users.

Cons

To be completely honest, It is incredibly easy to use and has been extremely helpful in streamlining my work.

“Trustworthy choice

Pros

It is extremely reliable and simple to use. Booking an appointment is quick and smooth, making the entire process smooth and hassle-free.

Cons

Occasionally, some features do not function properly but the team is always quick to address and resolve any issues.