Last Updated
Overview
Maidily is a comprehensive solution for cleaning business owners, simplifying tasks like bookings, customer management, and invoicing. Though it has a smaller user base than competitors, it offers the advantage of personalized attention and tailored support to its users.
Maidily Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Relationship Management (CRM)
Maidily Features
Checklist
Creating job checklists is simple and efficient, setting clear expectations for cleaners. Whether managing multiple Airbnb's or regular clients, tasks can be tracked, requirements met, and missed items easily identified.
Online Booking Page
The online booking page offers a smooth experience for customers, reducing time spent on business operations and allowing more focus on growth. It can be customized with custom fields and button color adjustments for a personalized touch.
Invoicing
Invoices can be customized with line items or auto-generated based on the job, allowing individual or batch sending for monthly or weekly services. Payment terms are customizable, providing flexibility in how invoices are sent and managed.
Credit Card Processing
Accepting credit/debit cards speeds up payments by up to four times. By connecting a Stripe account to Maidily, customers can securely book online, and recurring clients can use saved card details for future jobs.
Geofencing
Geofencing allows the setting up of multiple coverage areas for services, preventing bookings outside the designated zones. If coverage limits aren't needed, the feature can be easily turned off, providing flexibility for service areas.
Pros And Cons of Maidily
Pros
Easy to use
Affordable with rich features
Offers a clean, intuitive design focused on simplifying processes for cleaning-service businesses
Quick setup for new businesses
Cons
Some features are still under development, like the customer portal
Occasional issues with payment options and knowledge base content
Maidily Reviews
Total 12 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars92%
4
Stars8%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mark
Consumer Services, 1-10 employees
Free Trial
“Reliable solution with a top-notch team”
Pros
I love how simple the system is to use, from the initial setup to everyday tasks. The fact that it was designed by someone who owns a cleaning company makes a huge difference because it feels perfectly suited to industry needs. Plus, the customer service is outstanding.
Cons
This is an excellent solution for a cleaning business and I appreciate that they are open to feedback and actively implement good suggestions. I didnt have any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chandon
Hospitality, 1-10 employees
Less than 6 months
“Maidily team for the win!”
Pros
The sales and account management representative assigned to me was incredibly friendly and easy to work with. I truly enjoyed every interaction with her.
Cons
I have not run into any problems on my end. While it costs a little more than I initially planned to spend, the value it provides makes it worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erika
Consumer Services, 1-10 employees
Less than 6 months
“Small business friendly”
Pros
It is extremely user-friendly and the well-structured interface made my onboarding experience completely easy. It is the ideal tool for small businesses that are just getting started in the cleaning industry.
Cons
I would love to see a digital signature feature added, allowing clients to sign service agreements for quotes before work begins.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Maidily offer an API?
Yes, Maidily provides API access.
What language does Maidily support?
Maidily supports English and Spanish.
Does Maidily offer a mobile app?
Yes, Maidily offers a mobile app for iOS and Android devices.
What other apps does Maidily integrate with?
The software includes robust integrations with platforms such as Zapier, QuickBooks, Stripe, ICal, MailChimp, Google Analytics, Square, Wix, WordPress, and SquareSpace.
What types of pricing plans does Maidily offer?
The Maidily cost structure offers three pricing plans: Essentials at $30/month, Power at $60/month, and Power+ at $100/month, with a free trial available. To make an informed choice, request a detailed Maidily price estimate tailored to your needs.
Who are the typical users of Maidily?
Maidily is perfect for local cleaning businesses of small to medium size.
hat level of support does Maidily offer?
Maidily provides 24/7 live support, along with a knowledge base, chat, email/help desk, phone support, and FAQs/forums.