Total 7 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T

Taryn

Facilities Services, 51-100 employees

More than a year

5.0
November 2024

Really stands out

Pros

Markus can easily adapt to meet the unique needs of any business. As it evolves and grows alongside changing business and market demands ensuring we stay ahead of the competition.

Cons

One thing I noticed is that the reports are not consistently formatted with columns sometimes appearing in different places.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M

Matt

Construction, 11-50 employees

More than a year

5.0
November 2024

Great tool

Pros

It is simple to use and offers clear insights into job performance. And when used properly, we can track the job from beginning to end with photos giving us a complete view.

Cons

Once a job is marked as charged there is no way to see the profit it has made in any report or table.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

G

Gary

Construction, 51-100 employees

More than a year

5.0
November 2024

Meets all the expectations

Pros

They provide a solid product and are always helpful when it comes to assessing our needs.

Cons

I have not had any issues with them so far and I have been a customer for 10 years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brad

Facilities Services, 51-100 employees

Less than a year

5.0
November 2024

Overall good still room for improvement

Pros

I am impressed with how quickly I can find the information I need.

Cons

The report processing time could be faster but considering the large amount of data it handles, it actually performs quicker than many other applications I come across.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Marta

Real Estate, 51-100 employees

Less than 6 months

5.0
November 2024

Too good!

Pros

The ability to track jobs and access all the detailed information is highly valuable. As it really helps us stay organized and on top of everything.

Cons

Well the design feels outdated. Also I noticed some job details are not visible unless a specific toggle is activated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dominic

Facilities Services, 51-100 employees

More than a year

5.0
March 2024

Performs the best

Pros

MARKUS software is highly flexible and provides excellent support. Also the workflows are well-organized and the performance is outstanding making it a reliable choice for our needs.

Cons

The overall appearance I feel like could be better but the recent image refresh has improved it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Simon

Construction, 51-100 employees

More than a year

5.0
March 2024

Getting better every day

Pros

Epix / Markus has supplied us with precise and useful data that has guided our contract execution for the past decade.

Cons

There is a lack of automated reports and the graphical interface feels behind compared to other competitors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10