Facilities Services, 51-100 employees
More than a year
“Really stands out”
Pros
Markus can easily adapt to meet the unique needs of any business. As it evolves and grows alongside changing business and market demands ensuring we stay ahead of the competition.
Cons
One thing I noticed is that the reports are not consistently formatted with columns sometimes appearing in different places.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Construction, 11-50 employees
More than a year
“Great tool”
Pros
It is simple to use and offers clear insights into job performance. And when used properly, we can track the job from beginning to end with photos giving us a complete view.
Cons
Once a job is marked as charged there is no way to see the profit it has made in any report or table.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Construction, 51-100 employees
More than a year
“Meets all the expectations”
Pros
They provide a solid product and are always helpful when it comes to assessing our needs.
Cons
I have not had any issues with them so far and I have been a customer for 10 years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 51-100 employees
Less than a year
“Overall good still room for improvement”
Pros
I am impressed with how quickly I can find the information I need.
Cons
The report processing time could be faster but considering the large amount of data it handles, it actually performs quicker than many other applications I come across.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Real Estate, 51-100 employees
Less than 6 months
“Too good!”
Pros
The ability to track jobs and access all the detailed information is highly valuable. As it really helps us stay organized and on top of everything.
Cons
Well the design feels outdated. Also I noticed some job details are not visible unless a specific toggle is activated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 51-100 employees
More than a year
“Performs the best”
Pros
MARKUS software is highly flexible and provides excellent support. Also the workflows are well-organized and the performance is outstanding making it a reliable choice for our needs.
Cons
The overall appearance I feel like could be better but the recent image refresh has improved it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 51-100 employees
More than a year
“Getting better every day”
Pros
Epix / Markus has supplied us with precise and useful data that has guided our contract execution for the past decade.
Cons
There is a lack of automated reports and the graphical interface feels behind compared to other competitors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10